Faulkner Volkswagen

Very smooth process. We set everything up via text with Mike including our trade-in. We showed up at the dealership and everything was ready to go. They gave us a great o We set everything up via text with Mike including our trade-in. We showed up at the dealership and everything was ready to go. They gave us a great offer on our trade. They didn’t pressure us to upgrade or buy extras packages. More

Prompt, courteous, they didn't play games on the price. Fixed up the paint chips on used Honda that we bought. Can recommend Faulkner VW. Gage our salesman was great! Fixed up the paint chips on used Honda that we bought. Can recommend Faulkner VW. Gage our salesman was great! More

I drove 148 miles to get a deal on a new jetta that no other vw dealer could beat. The sales consultant Dan was very helpful with getting me what I wanted for my trade and selling the new Jetta at a great other vw dealer could beat. The sales consultant Dan was very helpful with getting me what I wanted for my trade and selling the new Jetta at a great price. More

Faulkner Volkswagen provided the easiest car buying experience we’ve ever had. Angie was professional, knowledgeable, and made sure no detail was missed! Highly recommend Faulkner Volkswagen, and espec experience we’ve ever had. Angie was professional, knowledgeable, and made sure no detail was missed! Highly recommend Faulkner Volkswagen, and especially Angie! More

I did not appreciate one bit that the loner we begged them to put us in was a sedan and we have a suv. The sedan does not fit all of our kids and when I explained that( even though they already knew ). T them to put us in was a sedan and we have a suv. The sedan does not fit all of our kids and when I explained that( even though they already knew ). The guy proceeded to tell me a “car is a car “. I have 4 children. Secondly he was rude and unaccommodating, which by default ruined the salesman’s pitch to my mother and I who were both looking into the Atlas. But after to continued rude treatment from the service side we will not longer be purchasing two atlas vehicles More

I went for service and they took care of me at the time schedule, they did the alignment on my vw tiguan and I was completely satisfied definitely will be going in the future for other services. I was ther schedule, they did the alignment on my vw tiguan and I was completely satisfied definitely will be going in the future for other services. I was there for 90 minutes approximate probably a little more but is worth it, thanks! More

The worst service department of any car dealership I have ever been to. I purchased my VW Atlas at Faulkner VW but I will not return their for service any more. ever been to. I purchased my VW Atlas at Faulkner VW but I will not return their for service any more. More

The dealership has continued to offer poor service. This past time I brought my Atlas to have cruise control fixed. I was charged over $450 for the repair which coincided with an alignment. I immediate This past time I brought my Atlas to have cruise control fixed. I was charged over $450 for the repair which coincided with an alignment. I immediately returned the car after picking it up because cruise control was not repaired. I was charged again for an alignment, even though the service department did not fix the original complaint I brought it in for. I have requested the service manager to contact me, I have not heard back from her. I have requested the before and after configurations on my Vin number for my vehicle and showing me that the alignment did occur both times. I have received nothing. The service department has just decided they can do what they want. They owe no explanation. They owe no justification and we’ll just continue to take advantage of customers. I don’t know if it’s because I am a female or if this is how they treat all customers, but I cannot continue to go to this dealership or recommend it to anyone else. More

Best place to take "Tiggy", my VW Tiguan for service and care!! The team there is always knowledgeable, helpful and ready to go when needed!!! Many Thanks !!!! care!! The team there is always knowledgeable, helpful and ready to go when needed!!! Many Thanks !!!! More

We had just purchased our vehicle, Faulkner worked with us to get as much of the repairs covered under the warranty. Highly recommend them. us to get as much of the repairs covered under the warranty. Highly recommend them. More