Faulkner Volkswagen

When I was looking to buy my car, it was my first experience buying a new car so I prepared myself by researching all the tricks that dealerships usually pull on you. At CVM, I didn't need to. In fac experience buying a new car so I prepared myself by researching all the tricks that dealerships usually pull on you. At CVM, I didn't need to. In fact, many of the thing I was looking out for, they warned me about themselves! If you are looking for an honest dealer that won't try to squeeze every last penny out of you, CVM is the place to go. More

We were very pleased with our experience at CVM when we oruchased or Jetta. Becky was our first contact and she diligently worked to find what we were looking for,and we never felt pressured. She returned oruchased or Jetta. Becky was our first contact and she diligently worked to find what we were looking for,and we never felt pressured. She returned our first inquiry calls promptly and worked with us to find the price and vehicle we wanted. CVM has contacted us since our purchase and has also followed up to be sure everything was satisfactory after the purchase. We love the services offered to us when our vehicle is in for maintainence or repair. We have reccomended CVM to other as a great place to do business More

Anthony was most helpful in describing the operational details of the VW TDI SportWagon ... and he has been exceptional in following-up after the sale! We've been delighted with the car, and have had abs details of the VW TDI SportWagon ... and he has been exceptional in following-up after the sale! We've been delighted with the car, and have had absolutely no problems or concerns with it. But if there had been problems, his attention and contact give the sense that they would have been quickly attended to. The price paid was the "going rate" for a diesel ... though in the present economy and market, some greater negotiation might have been possible. More

What a wonderful experience it was, working w/ Chris towards our purchase of one of their fine used Subarus! We got excellent trade-in value on our old cars. They found us a loan rate that was a full po towards our purchase of one of their fine used Subarus! We got excellent trade-in value on our old cars. They found us a loan rate that was a full point lower than what I had already been approved for... and considered a great rate (3.5 instead of 4.6), saving us hundreds of dollars over the course of the loan! Overall, it could not have gone better, nor could we be happier w/ our Subaru! Thanks again! Jim & Tami More

Both Becky and John were a joy to work with, especially as we were trying to make the deal go through with limited time during the holiday season. While I cannot recall the name of the woman responsible f as we were trying to make the deal go through with limited time during the holiday season. While I cannot recall the name of the woman responsible for completing the financial documents, it is my understanding that she is no longer employed by CVM. If she were, my marks would not have been so high. I found her obnoxious and disrespectful to her co-workers. With that said, I would gladly refer others to CVM. Becky was encouraging and helpful without being pushy. As an aside, you may want to reconsider your survey format so that the questions are directly related to each layer of the experience. Thanks!! More

We visited CVM with the assumption to purchase in buying one of the best quality vehicles we could afford. I know from being in Agriculture German quality was excellent. Becky Hein was our sales perso one of the best quality vehicles we could afford. I know from being in Agriculture German quality was excellent. Becky Hein was our sales person. She showed us the Jetta Wagen and suggested I test drive it. I felt very comfortable in the Jetta Wagen. We went home with the information. We went back to CVM several days later and signed. Becky was very cordial and answered all our questions. More

Anthony steped up to make sure that the deal was taken care of as quickly and the way we wanted to do business. He looked after the details and finished the sale as we had asked him to. The buying experie care of as quickly and the way we wanted to do business. He looked after the details and finished the sale as we had asked him to. The buying experience was positive. Thank you Anthony for working with Betsy and myself. Betsy and Bill Miller More

I went to both CVM and Sutliff VW...the employees at Sutliff VW were incredibly rude and even though that dealer is 10 miles closer, I will never go back. At CVM Ryan was very helpful and knowledgable w Sutliff VW were incredibly rude and even though that dealer is 10 miles closer, I will never go back. At CVM Ryan was very helpful and knowledgable without being pushy. I am extremely pleased with my new Jetta and will go back to CVM for as long as I drive a VW. More

I had a great experience. My boyfriend bought a Volkswagen from the same dealership/employee over the summer. All the staff at the dealership were very pleasant and helpful. I would definitely reco Volkswagen from the same dealership/employee over the summer. All the staff at the dealership were very pleasant and helpful. I would definitely recommend this dealership (in fact I already have). I received a good deal on the vehicle and on my trade-in. I feel I was treated very fairly. More