Faulkner Volkswagen

We worked with Zach and he couldn't have been more helpful. We test drove the car twice and Zach provided us with information each time we drove the car. He never pressured us, but patiently listene helpful. We test drove the car twice and Zach provided us with information each time we drove the car. He never pressured us, but patiently listened to our questions. We have a Subaru dealership here in lancaster, but we preferred working with Zach at this particular dealership in Mechanicsburg. More

Nadia was very nice and kept us very occupied. The wait for the bank to approve my loan was the only thing that took long. Other than that the experience was worth waiting for. I love my new car and I'm ve for the bank to approve my loan was the only thing that took long. Other than that the experience was worth waiting for. I love my new car and I'm very happy with my purchase. I pitty Nadia for having to deal with my father and grandfather as long as she did. More

I bought my new Legacy last night. Zack and Mark were fantastic! I loved Zack's down to earth easy going personality. He made me feel very comfortable. He gave me several options and was extremely patien fantastic! I loved Zack's down to earth easy going personality. He made me feel very comfortable. He gave me several options and was extremely patient and accommodating. I would by another car from him in a second! Below I indicated that I wished I had financing options prior to walking into the dealership, however, Mark was fantastic at getting me that information once I was there. More

Wonderful experience all the way around. Sales people and finance department were very easy to work with. Salesmen were very friendly and very knowledgeable about the Subaru Forrester and they worked very ha finance department were very easy to work with. Salesmen were very friendly and very knowledgeable about the Subaru Forrester and they worked very hard to get us a great deal. Would recommend the dealership to others. More

My experience with CVM and the staff was very different from my past experiences. Chris really took the time to listen to me, to get me a car my family now enjoys. Aaron and Ed (financing guys) worked ha from my past experiences. Chris really took the time to listen to me, to get me a car my family now enjoys. Aaron and Ed (financing guys) worked hard to get me a great financing deal with my bank. They even gave me a good "price" on my trade-in. I will be recommending CVM to anyone looking to buy a new or used car. It looks like CVM will be the place to go back to for our cars or SUV's from here on out. Chris even included a goodie bag which really took me by surprise, and was a very good gesture. It really proved to me that the staff at CVM cares about the people they "serve." You are not just treated like another number, but a real human being. Thanks guys for all your help and keep up the great work. More

Nadia was extremely patient & willing to answer all questions. She even took calls on her days off & at odd hours, helping to soothe an anxious mind. I can't imagine a more customer-oriented sales pers questions. She even took calls on her days off & at odd hours, helping to soothe an anxious mind. I can't imagine a more customer-oriented sales person. We weren't just another car to her. We were people! She was even great when we asked her to have the car ready in just a few hours for us to pick up. Everything about my experience with Nadia was positive and I would absolutely work with her again! More

We were very happy with the purchase of our new VW Routan, our first family minivan, which is both convenient, sporty and just what we needed to make life easier. The staff were excellent and we'd rec Routan, our first family minivan, which is both convenient, sporty and just what we needed to make life easier. The staff were excellent and we'd recommend anyone to visit their showroom. I am a second-time new car buyer with CVM and they are excellent. More

In the past I had trouble dealing with CVM. This is my 5th Subaru, 3 of which I purchased through CVM, and 1 private sale. I wsn't satisfied with the deal on my 2nd purchased and when I told the salesman 5th Subaru, 3 of which I purchased through CVM, and 1 private sale. I wsn't satisfied with the deal on my 2nd purchased and when I told the salesman and Sales Manager, I was told that was the price-take it or leave it. I said I would visit another dealer, and was told I should come back with their offer and they try to match it. I did go to another dealer and made my purchase there. I was leery to give CVM another chance, but my wife liked the car so we went in. Nadia was very helpful so we came back 2 days later and made a deal that made us happy. The whole attitude seems to have changed at CVM, and since we only live 2 miles away, we are happy to deal with CVM. More

My wife and I recently purchased a new Jetta and the folks at this dealership were some of the nicest and helpful people I have ever dealt with when purchasing a car. They treated you like they truly ca folks at this dealership were some of the nicest and helpful people I have ever dealt with when purchasing a car. They treated you like they truly cared not just a sales number. There was no pressure to buy at all just a overall excelent experiance. I would highly recomend them. I have not used there service yet as we just purchased But i am looking forward to it after my initial experiance I am sure the rest of the dealership is just as good. More

My husband and I were looking at new Jetta's on the lot when Frank approuched us. He was very informative and helpful and answered all of our questions without hesitation. When we deceided to get the new c when Frank approuched us. He was very informative and helpful and answered all of our questions without hesitation. When we deceided to get the new car he made the entire process painless and made sure we were comfortable the entire time. He even called our insurance company and took care of removing the insurance on our old car and putting it on our new car per my husbands request. More