Faulkner Volkswagen
Mechanicsburg, PA
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Matt did a great job. He is very professional. The Dealership came recommended by a friend. I am very happy I used Cumberland Valley Motors. Thanks Matt for a great experience! Dealership came recommended by a friend. I am very happy I used Cumberland Valley Motors. Thanks Matt for a great experience! More
Excellent customer service! I felt Matt had a genuine interest in what kind of vehicle I was looking for. Matt was very informed about the vehicle I was interested in. He was helpful and eager but not p interest in what kind of vehicle I was looking for. Matt was very informed about the vehicle I was interested in. He was helpful and eager but not pushy. He was happy to let me take out 2 different vehicles for a test drive. The trade in allowance was very generous and CVM's financing for me was quickly approved. More
Chris has been fantastic to work with during the purchase of my 2011 Subaru Outback Limited. He took the time to show us the features of the Outback and the Forester models and never pressured us to make a of my 2011 Subaru Outback Limited. He took the time to show us the features of the Outback and the Forester models and never pressured us to make a choice between the two. In the end,the Outback was the decision we made based on price and features. More
As a recent widow shopping for a car for/with my son, I appreciated the time Matt took to explain everything, the cars as well as the purchase process. Even though we were not experienced shoppers, at no appreciated the time Matt took to explain everything, the cars as well as the purchase process. Even though we were not experienced shoppers, at no time did Matt make either of us feel incompetent. He made an effort to be patient and speak on our level. I will recommend him and this dealership to friends and family. More
Chris is AWESOME! His professionalism and willingness to meet my car buying needs were excellent and out of this world. The car is great for an affordable price. I Love my Subaru. Save the Manuals meet my car buying needs were excellent and out of this world. The car is great for an affordable price. I Love my Subaru. Save the Manuals More
Nadia was very personable and knowledgeable about the Subaru Forester we eventually purchased. She worked with us to get a little more for our trade. She was not high pressure which would have turned m Subaru Forester we eventually purchased. She worked with us to get a little more for our trade. She was not high pressure which would have turned me off. We returned the next day and bought the car. Nadia took her time and explained the important features of our new car. I really feel we got a fair deal. This is the third car we bought from Cumberland Valley Motors so I know our service will be great. More
Excellent buying experience. Chris Carvell, his boss Aaron, Recon dept Hugh, Dave, and Jeff were attentive to our needs, paid attention to everything that our used car needed. thanks ! Kim M. Aaron, Recon dept Hugh, Dave, and Jeff were attentive to our needs, paid attention to everything that our used car needed. thanks ! Kim M. More
I would highly recommend Cumberland Vally Motors. Our sales representative, Ryan Callahan, got us the car we wanted at a price that couldn't be matched. Very professional and there to help the customer. sales representative, Ryan Callahan, got us the car we wanted at a price that couldn't be matched. Very professional and there to help the customer. More
After my husband test drove the vehicle we did receive a follow up card in the mail. We called to schedule a time to drive the vehicle again and Matt came in on his day off. Employees we came in contact wi follow up card in the mail. We called to schedule a time to drive the vehicle again and Matt came in on his day off. Employees we came in contact with were all professional, and friendly. Haven't used their service department yet but we plan to use it for scheduled maintenance. More
We came to this dealer because we had read online about the 2011 Subaru Legacy and Subaru Impreza and wanted to check out those models. We were attended right away by Matt Izzo who proved to be helpful, pr the 2011 Subaru Legacy and Subaru Impreza and wanted to check out those models. We were attended right away by Matt Izzo who proved to be helpful, professional, informative and personable. We took the Legacy for a test drive and Matt was very helpful and communicative with all of my family members who came along for the test drive (father and brother). We returned the next day for another test drive and were once again attended right away by Matt. Although we ended up purchasing a different vehicle (Hyundai Sonata 2011), it was really a tough choice because of all of the great features of the Legacy. The Sonata has a much better automatic warranty and a better extended warranty offer as well, and we liked its great mileage, excellent safety ratings and good looks. I would suggest that Subaru offer a better warranty, or think about offering a better extended warranty. Overall we are giving this rating because Matt was wonderful. He was highly knowledgeable about Subaru and the Legacy and informative about other cars and dealers as well. He was expressive and helpful without being over-the-top. We would like to thank him for his excellent service. Although I did not purchase the Legacy, my father was also very impressed and is planning to return and purchase a Subaru, either a Legacy or an Outback, within a year or two and we hope to be able to work once again with Matt Izzo. More