Faulkner Volkswagen

Julius was very knowledgable and very helpful. He was very patient answering all of my questions and got back to me very quickly with any questions that I had. The overall buying experience was very plea very patient answering all of my questions and got back to me very quickly with any questions that I had. The overall buying experience was very pleasant and I would recommend Julius and CVM Subaru/VW to anyone in the market for a new vehicle. More

Chris did an amazing job for us. He took his time and answered all of our questions, without any pressure. We felt very comfortable working with him. He is very customer service oriented. He loves what answered all of our questions, without any pressure. We felt very comfortable working with him. He is very customer service oriented. He loves what he does, and it shows. We don't purchase vehicles very often in our family, but we will absolutely recommend CVM, and especially Chris, to anyone we know who is in the market for a new vehicle. Mark was also a pleasure to work with. More

I have given this review for the following reasons. I I have given this review for the following reasons. I have found the sales , fiancing and service staff at Cumberland Valley Volkswagen to be very I have given this review for the following reasons. I have found the sales , fiancing and service staff at Cumberland Valley Volkswagen to be very freindly and professional. Ryan Callahan was especially good to deal with. Ryan has been honest and very personable to work with through the entire purchase process. Both Ryan and Mark worked very hard to get my "Deal"to the point where it was acceptable for all parties involved. More

Unbelievably poor experience. We knew exactly which car we wanted to buy. All we needed to know was whether or not Matt could find it, how much it would cost and how much for our trade-in. We met with hi we wanted to buy. All we needed to know was whether or not Matt could find it, how much it would cost and how much for our trade-in. We met with him on Friday. I followed it up with two emails on Saturday detailing exactly what information we needed and we never heard back from him except for an email saying that he might be able to find the car but it would require a $500 deposit to get the car transferred here from another dealer. No price included, no mention of a trade-in value for our car. By the way, I also requested the car and requested a trade-in quote on their web page a couple days prior to our visit in person. Because we had another offer that was good for 72 hours from the Honda Dealer for a new Accord (our second choice vehicle), the following Monday I emailed Faulkner Subaru and we purchased the exact vehicle we were looking for on Wednesday. I STILL haven't heard back from Matt. More

Our salesperson, Becky Hein, was extremely friendly and helpful. She guided us through the entire process of choosing a car, financing and finalizing the sale. I would definitely go back to CVM to work wit helpful. She guided us through the entire process of choosing a car, financing and finalizing the sale. I would definitely go back to CVM to work with Becky again. More

I thought the service was beyond exceptional! I visited several other dealerships and the service doesn't even compare. I was given full attention, taken seriously, and treated like a person not a sales. several other dealerships and the service doesn't even compare. I was given full attention, taken seriously, and treated like a person not a sales. Every aspect of the car buying was fast and efficient and done right the first time. I am very impressed and would definitely send friends and family to this dealership over all the others in the area. More

As a first time new car buyer they made the experience very easy. Great price and options on my car compared to other local dealers. very easy. Great price and options on my car compared to other local dealers. More

Matt could not have been more help. I have been shopping for a new vehicle and with a professional like Matt I found it thanks for a new vehicle and with a professional like Matt I found it thanks More

I worked with Nadia Long on the purchase of a new 2011 Subaru Impreza WRX and she made the experience terrific. She even arranged for me to take the car home overnight to try it out before the purchase. Subaru Impreza WRX and she made the experience terrific. She even arranged for me to take the car home overnight to try it out before the purchase. Great customer service! More

Although it took 4 hours to complete the sale Julius did a great job at keeping us informed on the status of the process. I would recomend CVM and Julius to anyone looking for a vehicle. a great job at keeping us informed on the status of the process. I would recomend CVM and Julius to anyone looking for a vehicle. More