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Faulkner Volkswagen

Mechanicsburg, PA

4.5
272 Reviews

6714 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 272 reviews

October 03, 2011

Julius went above and beyond what I felt was normal customer service. He was plesant to work with and his actions helped me close a deal on a used Forester. I would deal with Julius again in a heart be More

by am2719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius Merrifield
Oct 18, 2011 -

Faulkner Volkswagen responded

Thank you for the great review of Julius and CVM Subaru. We are excited you found the right vehicle for you and we look forward to helping your wife when she's ready. Best wishes for many miles of happy driving! Monique Ullom, President

September 20, 2011

It was refreshing to go to a dealership that did not hassle us with financials and request an abundance of information up front. We were treated greatly and had a great experience at this dealership. More

by Jason21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack & Julius, Zack Beishline
Sep 22, 2011 -

Faulkner Volkswagen responded

Congratulations on your new Subaru! Thank you for taking the time to share about your wonderful experience at CVM Subaru. We really pride ourselves on a friendly and knowledgeable staff to help our customers as if they were family. We appreciate you as a customer and friend. Warmest regards, Monique Ullom, President

September 19, 2011

Just purchased our second Subaru Outback, the old one is going to my inlaws. Obviously we are very pleased with the car. Our sales associate, Nadia, was very responsive, prompt and accomodating. The deal More

by frankiedeuce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nadia Long
Sep 22, 2011 -

Faulkner Volkswagen responded

Frankie, thanks for taking the time to share your positive experience at CVM Subaru with Nadia. There is nothing more important than customer service, and it's nice to know that you appreciate Nadia's efforts and professionalism. Kindest regards, Monique Ullom, President

September 19, 2011

Last winter, my husband and I bought a new Subaru from Chris. He was such a helpful guy that I mentioned I was looking for a good, used car for myself. I really wanted a Jeep, and everytime one came to th More

by tgeist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Carvell
Sep 22, 2011 -

Faulkner Volkswagen responded

Congratulations on your "new" Jeep! Thank you so much for your business and your time sharing about your recent experience. Chris is glad to know that you had a great experience and wants you to know he is always here to help. Please recommend CVM Subaru and Chris Carvell to all your friends. Happy motoring! Monique Ullom, President

September 11, 2011

Needed a car quickly; CVM dealership provided celerity and quality sales/financing services to seal the deal within several hours. Owners drove away with superlative driving machine and memorable sales More

by tanyasouix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius Merrifield
Sep 12, 2011 -

Faulkner Volkswagen responded

Thank you for your kind review and your great recommendation for Julius. CVM Subaru and Julius love making customers happy. Please refer your friends to Julius. I hope to run into you sometime when you're in for an oil change. Happy motoring, Monique Ullom, President

September 08, 2011

Ryan is a great Sales Rep, He is very knowledgeable about all Volkswagens. He is trully a Specialist when it comes to VW. He is a dedicated and motivated salesman. He was able to answer all of our questions More

by smichaelbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Callahan
Sep 09, 2011 -

Faulkner Volkswagen responded

Thank you for the awesome review and recommendation for Ryan Callahan! We at CVM VW are pleased to know that Ryan took care of you the way you felt was perfect. Ryan prides himself on connecting with his customers and really helping them through the process of buying a new car. Please send all your friends and family to him;) All the best, Monique Ullom, President

August 20, 2011

We were very happy with Cumberland Valley Subaru and their Sales Service. The Sales staff there is very friendly and oriented towards making sure you have a quality experience. I did not give a "Great More

by abronneck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Izzo
Aug 26, 2011 -

Faulkner Volkswagen responded

Thanks for taking the time to share your positive experience at CVM Subaru with Matt and the sales team. There is nothing more important than customer service, and it's nice to know that you appreciate Matt's efforts and professionalism. Happy driving, Monique Ullom President

August 19, 2011

Julius was very informative and helpful. We were able to take our time in choosing a new car. He was very patient and answered all of our questions. He was not pushy at all and let us make our own decisions More

by Cere11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius Merrifield
Aug 19, 2011 -

Faulkner Volkswagen responded

"I highly recommend this dealership and Julius to anyone looking to buy a new Subaru" Thank you for the great compliment! Julius wants you to know he loved helping you find the Subaru of your dreams. Thanks for the business and please tell your friends. Warmest regards, Monique Ullom President

August 14, 2011

I have utilized Cumberland Valley Motors since 1999 for both Sales and Service. No matter what the visit, the service has been outstanding. They are very trustworthy, and they take proper care of their c More

by EileenP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Beishline, Zack Beishline
Aug 19, 2011 -

Faulkner Volkswagen responded

Dear Eileen, Thank you for the incredible review and your business for the last twelve years. Your loyalty means so much to all of us at CVM. Please know that we are here for you when ever you needs us...whether it is routine maintenance, questions about your Subaru or any automotive question or concern. I look forward to seeing you in the customer lounge at your first service. Kindest regards, Monique Ullom President

August 11, 2011

I am a 55 year old woman who has just purchased who very first new vehicle. Nadia Long, the sales representative for CVM Subaru, was professional, knowledgeable, courteous, patient and kind as she worked w More

by emohler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nadia Long
Aug 12, 2011 -

Faulkner Volkswagen responded

Thank you so much for sharing your experience online. We appreciate your business and look forward to seeing you in our customer lounge for your free oil change. Safe driving, Monique Ullom President

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