Faulkner Volkswagen
Mechanicsburg, PA
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Julius went above and beyond what I felt was normal customer service. He was plesant to work with and his actions helped me close a deal on a used Forester. I would deal with Julius again in a heart be customer service. He was plesant to work with and his actions helped me close a deal on a used Forester. I would deal with Julius again in a heart beat and hope he is still there when my wife is in the market for a good used vehicle. More
It was refreshing to go to a dealership that did not hassle us with financials and request an abundance of information up front. We were treated greatly and had a great experience at this dealership. hassle us with financials and request an abundance of information up front. We were treated greatly and had a great experience at this dealership. More
Just purchased our second Subaru Outback, the old one is going to my inlaws. Obviously we are very pleased with the car. Our sales associate, Nadia, was very responsive, prompt and accomodating. The deal going to my inlaws. Obviously we are very pleased with the car. Our sales associate, Nadia, was very responsive, prompt and accomodating. The dealer pricing was very competative. We found this dealership, and especially Nadia, to be far easier to work with compared to the other local dealers while we were negotiating price and options in an effort to get the best total deal. This experience was better than our last purchase at this dealership during the cash for clunkers program. At that time they were the only dealership that had the car we were looking for, and demand was very high since we waited to execute until near the end of the program and it was a new model that year. As important, the salesperson we dealt with the on the 1st purchase at this dealership is longer employed there- Nadia is certainly as big step up. More
Last winter, my husband and I bought a new Subaru from Chris. He was such a helpful guy that I mentioned I was looking for a good, used car for myself. I really wanted a Jeep, and everytime one came to th Chris. He was such a helpful guy that I mentioned I was looking for a good, used car for myself. I really wanted a Jeep, and everytime one came to the dealership he would e-mail me to let me know. Money is tight but he was able to help us get a great deal on a beautiful 2006 Jeep Wrangler when my car was smooshed by a tree in the flood. We had actually gone to another car dealer to check out a Jeep but were pretty much ignored and their Jeep was a wreck for the price. That same night we went to see if Chris was working and he took care of us right away. The next morning I was driving my Jeep! :) More
Needed a car quickly; CVM dealership provided celerity and quality sales/financing services to seal the deal within several hours. Owners drove away with superlative driving machine and memorable sales and quality sales/financing services to seal the deal within several hours. Owners drove away with superlative driving machine and memorable sales experience. Simply-the-best sales, service and product experience. Individual sales representative, Julius Merrifield, was non-pressure & effective agent. Would seek him out for next vehicle purchase transaction. More
Ryan is a great Sales Rep, He is very knowledgeable about all Volkswagens. He is trully a Specialist when it comes to VW. He is a dedicated and motivated salesman. He was able to answer all of our questions all Volkswagens. He is trully a Specialist when it comes to VW. He is a dedicated and motivated salesman. He was able to answer all of our questions about the Jetta and other VW's. He has great marketing skills and people skills. He got me the car I wanted and we were in and out. There was no standing around like at other dealerships. He has followed up with me twice to see how everything was and took care of things without any questions or hassle. My wife was soo impressed by Ryan and will be going back to him. She wanted a VW when we left CVM. I recommend Ryan to anyone looking for a fair, friendly and honest salesman that knows his stuff about Volkswagens. I met a great salesman that day and friend. He made me feel comfortable and I myself will be returning to Ryan for all my VW needs. More
We were very happy with Cumberland Valley Subaru and their Sales Service. The Sales staff there is very friendly and oriented towards making sure you have a quality experience. I did not give a "Great their Sales Service. The Sales staff there is very friendly and oriented towards making sure you have a quality experience. I did not give a "Great" rating on the Price Category only because it seemed once they settled on a price, they were unwilling to work with it from there. They dropped a standard number from the MSRP and then that was it - no negotiating. More
Julius was very informative and helpful. We were able to take our time in choosing a new car. He was very patient and answered all of our questions. He was not pushy at all and let us make our own decisions take our time in choosing a new car. He was very patient and answered all of our questions. He was not pushy at all and let us make our own decisions. I highly recommend this dealership and Julius to anyone looking to buy a new Subaru! More
I have utilized Cumberland Valley Motors since 1999 for both Sales and Service. No matter what the visit, the service has been outstanding. They are very trustworthy, and they take proper care of their c both Sales and Service. No matter what the visit, the service has been outstanding. They are very trustworthy, and they take proper care of their customers. My recent Salesperson, Zach Beishline, went the extra mile to get me the 2011 Subaru Outback I currently have. He was fantastic to work with in all respects. I would send anyone to this Dealership in a heartbeat. More
I am a 55 year old woman who has just purchased who very first new vehicle. Nadia Long, the sales representative for CVM Subaru, was professional, knowledgeable, courteous, patient and kind as she worked w first new vehicle. Nadia Long, the sales representative for CVM Subaru, was professional, knowledgeable, courteous, patient and kind as she worked with me to get an excellent deal on a 2011 Subaru Outback. In addition, I also received a very fair price on my trade-in. She is truly a "people person" who cares about her customers and she does everything to assure them they are at the right place for the very best service and pricing. I will definitely refer family and friends to her. Thank you, Nadia. I wish you the very best! Elaine More