Faulkner Volkswagen

I have not purchased a new car in quite a few years so I was a little terrified about going through the process. On top of that, I was trading in my late wife's car to help defray the costs. Needless to say was a little terrified about going through the process. On top of that, I was trading in my late wife's car to help defray the costs. Needless to say, I had mixed emotions about that as well. I did some pretty intense web research on various makes and models and decided that I really liked the Subaru Legacy GT. A couple of weeks ago - on Black Friday actually - I walked into your showroom and met Ms Nadia Long and all I can say is that #5's don't begin to do her justice...maybe #105's! What a friendly, thoughtful, caring, people-centric professional you have working there at CVM. I wouldn't even call it working...it was more like visiting or chatting with a friend every time we met or exchanged emails or chatted on the phone. Her eyebrows went up when I said "GT" because she said they were a rare breed. She was correct and only found 3 and one of those was already sold. For the next week, she worked diligently and relentlessly to divert "my car" from being shipped to another dealership. Her hard work paid off and I was rewarded with the car of my dreams. Nadia knew the emotional tug I was under trading in my late wife's car and she was very supportive and compassionate in understanding that aspect. I have my car, but Nadia's work is not done. She's following up with me today to see if I have any questions and will do the same I'm sure after the holiday...and my road trip. I also had a very nice experience talking to and completing my paperwork with Tom. This has been a great, great experience so thank you for having such a wonderful, caring and professional staff. More

I just purchased a brand new 21st Century Beetle from the nicest dealer I have ever done business. I wanted a new Beetle because I am passionate about Beetles and Volkswagen. This will be my 4th Beetle Bug nicest dealer I have ever done business. I wanted a new Beetle because I am passionate about Beetles and Volkswagen. This will be my 4th Beetle Bug since 1999 and I am thrilled with the experience I had at CVM. I moved here 2 years ago and began going to them for service on a friend's recommendation and I am so happy I did. The esrvice is impeccable and I have always been treated fairly and everything has been explained to me so that I can understand it. I told my service advisor to call me as soon as a new Beetle came in and she did the day it arrived at the dealership! I came to see it when it was still wrapped in plastic and came back the next day to drive it. Wow! It was incredible so we found one of their incoming cars that would fit my needs and now I am happily driving the coolest vehicle on the road. Everyone at CVM was always so friendly and accomodating and the General Manager, Mike, went out of his way to find me some of the accessories I wanted. Becky & Ryan in sales were tops and Tom the finance guy was friendly and non threatening or pushy. I am very happy with my deal and the dealership. I will heartily recommend them to anyone and everyone I know. More

Zack was the best salesman we've ever had!! He was friendly, polite, made us laugh and worked his very best to give us the car we wanted. I would recommend him to everyone who wanted a Suburu. friendly, polite, made us laugh and worked his very best to give us the car we wanted. I would recommend him to everyone who wanted a Suburu. More

The sales staff at CVM was very friendly, helpful and knowledgable. Nadia Long was very personable without being pushy. I appreciated her going above and beyond to make my car buying experience as fun an knowledgable. Nadia Long was very personable without being pushy. I appreciated her going above and beyond to make my car buying experience as fun and stress free as possible. More

Our family purchased a 2012 Subaru Outback Limited from Nadia Long on 11/11/11. Once again, our sixth vehicle purchase from CVM was an exceptional client experience. For your next vehicle purchase, look no Nadia Long on 11/11/11. Once again, our sixth vehicle purchase from CVM was an exceptional client experience. For your next vehicle purchase, look no further than Nadia at CVM for your competitive or best price on your new or used car purchase. Better yet, she and her team delivers consistently from the moment you meet to the service after the sale. Nadia is extremely effective at asking the right questions so you know her recommendation is consistent with your needs. A special thanks to her and Sales Manager Aaron Barnett for negotiating a great deal. We wish Nadia and her CVM team continued success in the future. More

We appreciated the non-pressure approach by this dealer. Julius Merrifield was informative but did not push us for an immediate deal. Past experience had my wife and I prepared for the high pressure pitch. Julius Merrifield was informative but did not push us for an immediate deal. Past experience had my wife and I prepared for the high pressure pitch. We were pleasantly surprised. Overall we had a good experience. More

Chris has given great customer service. He is friendly & has a positive/genuine attitude. I would definately recommend him to a friend or family member. & has a positive/genuine attitude. I would definately recommend him to a friend or family member. More

Great experience. After utilizing the Internet to undergo a four-state search for the most competitively-priced dealerships, I landed in my back yard with the dealer who has serviced my previous vehi undergo a four-state search for the most competitively-priced dealerships, I landed in my back yard with the dealer who has serviced my previous vehicles. CVM was willing to earn my business and will retain every opportunity to keep it. More

CVM Subaru lived up to everything Chris Carvell said, had or got the vehicle we wanted (bought two Subaru's), and had a great price. The service on the Forester was done correctly and on time. or got the vehicle we wanted (bought two Subaru's), and had a great price. The service on the Forester was done correctly and on time. More

this was the best dealership i have ever been to and i could not be happier with the service i was treated with. i would highly recommened this dealership to anyone and chris was the best sales person. i could not be happier with the service i was treated with. i would highly recommened this dealership to anyone and chris was the best sales person. i will be visiting them again for my next vehicle. More