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Faulkner Volkswagen

Mechanicsburg, PA

4.4
277 Reviews

6714 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 277 reviews

June 02, 2013

Mike Ulrich was excellent with explaining differences between the models and giving technical details about the model I chose. Cindy Lacroce helped to make the care more affordable for me. Both were fr More

by papabob62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Lacroce, Mike Ulrich
Jul 23, 2013 -

Faulkner Volkswagen responded

Thank you so much for sharing your experience. I'm happy to hear we were able to find you a car that fit your budget and that we made the process easy. Congratulations on your new vehicle and we look forward to helping you in the future. Warm regards, Monique Ullom, President

May 26, 2013

My wife and I had been in the market for a 2014 Subaru Forester Limited by searching via internet. CVM had the exact car that we wanted so we called and explained that we were almost 2 hours away but the More

by johnpamac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ulrich
May 28, 2013 -

Faulkner Volkswagen responded

Thank you for such a detailed review of your experience with us. You touched on some very key points that we hold very close to our hearts here! Survey after survey reveals that car shoppers across the country complain that car salesmen waste their valuable time, so we're thrilled you didn't feel that way with us. Please let us know if there's anything else we can do for you--but in the meantime, enjoy your new Forester Limited! Kind regards, Monique Ullom, President

May 22, 2013

Went in to test drive a 2013 GTI. Leigh was awesome and was very easy to work with both with answering my questions, as well as when it came to negotiating the price on the car. Ended up getting a good dea More

by o8hockeyfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Miller
May 28, 2013 -

Faulkner Volkswagen responded

We appreciate your review! Leigh is one of the very best, and we're glad you were taken great care of. Don't hesitate to let us know if there's anything else you need, but in the meantime, keep in touch with us on Facebook? Take care! Kind regards, Monique Ullom, President

May 19, 2013

I've always had a positive experience at Cumberland Valley Motors, but was especially appreciative of the great customer service I received from Doug during my last service appointment. He's honest an More

by pleomorph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Smith
May 28, 2013 -

Faulkner Volkswagen responded

Thanks for such an AWESOME review! It's amazing to see our vision of of the car business manifest itself through customer feedback like this--you've let us know that we're on the right track! Your repeat business means the world to us. Keep enjoying your ride! Happy driving, Monique Ullom, President

May 14, 2013

We felt really comfortable throughout the entire process of our first new car purchase. We love our new Impreza! Awesome service, friendly staff, overall great experience! Thank you Zack Beishline and C More

by lsingiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Beishline
May 28, 2013 -

Faulkner Volkswagen responded

Congratulations on the new Impreza. Thank you so much for your business and the time you spent letting us know about your experience with Zack at CVM Subaru. Zack is pleased to hear that you felt comfortable and not pressured at all. He is always here to help with questions and concerns, do not hesitate to call. Kind regards, Monique Ullom, President

April 15, 2013

It's always a little scary when you find a truck on-line and take a chance that it is everything you want. We drove from Reading, PA to Mechanicsburg for this Nissan Frontier. it was exactly as adv More

by arosario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Beishline, Amanda Scott
Apr 19, 2013 -

Faulkner Volkswagen responded

Thanks for such a great review! Zack is indeed doing a great job, and we're honored you put your trust in us. Have fun and drive safe! Kind regards, Monique Ullom, President

April 01, 2013

My wife and I heard very good things about cumberland valley motors, and in particular Zack, from many of our friends and family. HJowever, I can honestly say that our experience at cumberland valley mot More

by johncroumer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Beishline
Apr 07, 2013 -

Faulkner Volkswagen responded

Thanks for the great review. Zack makes us proud with his dedication to our customers - he'll be here for you after the sale too. We all wish you the best with your new vehicle and hope you'll stop by when the little one arrives. Best wishes, Monique Ullom, President

March 19, 2013

I purchased my first car and I had the most wonderful experience. They are very kind and helpful to someone like me who is new at this and needs everything explained. More

by blakemiller91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Miller, Monique Ullom
March 15, 2013

I have always been a Ford customer but was unhappy with their choices this year. I was referred to CVM by a friend and found the vehicle that had everything I was looking for ... cargo space, backseat leg More

by cinbad3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Alleman, Michael Page, Zack Beishline, Dan Taylor
Mar 15, 2013 -

Faulkner Volkswagen responded

Thank you so much for taking the time to review us on DealerRater! Your recommendations mean the world to us. We'll give our team a big high five for you! Enjoy your Subaru. Kind regards, Monique Ullom, President

March 11, 2013

This is the second time within a year we bought a brand new car, and both times we purchased through CVM. Our salesperson, Mark Heverling was awesome! He was very helpful in providing us the information More

by ashleynharris214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Heverling
Mar 15, 2013 -

Faulkner Volkswagen responded

Ashley & Damien, Thank you for such an awesomely detailed review! We take pride in every aspect of our relationship with our customers, and we're glad you're enjoying it. Your repeat business means everything to us! Mark was thrilled to work with you both again and looks forward to your referrals. Warmest regards, Monique Ullom, President

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