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Faulkner Volkswagen
Mechanicsburg, PA
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Mike Ulrich was excellent with explaining differences between the models and giving technical details about the model I chose. Cindy Lacroce helped to make the care more affordable for me. Both were fr between the models and giving technical details about the model I chose. Cindy Lacroce helped to make the care more affordable for me. Both were friendly and engaging. More
My wife and I had been in the market for a 2014 Subaru Forester Limited by searching via internet. CVM had the exact car that we wanted so we called and explained that we were almost 2 hours away but the Forester Limited by searching via internet. CVM had the exact car that we wanted so we called and explained that we were almost 2 hours away but they had the car we wanted. CVM gave a very fair price over the phone so we went and picked it up. While at the dealership our sales person, Mike Ulrich, took the time to go through the entire vehicle, both showing and demonstrating each feature. In a little over an hour we were able to complete the paperwork, learn the car's feature and get back on the road. By chance we had bought a used van at this same dealership in 2006, due to availability and price. They were great to deal with and when its time for my next purchase I will start at CVM. More
Went in to test drive a 2013 GTI. Leigh was awesome and was very easy to work with both with answering my questions, as well as when it came to negotiating the price on the car. Ended up getting a good dea was very easy to work with both with answering my questions, as well as when it came to negotiating the price on the car. Ended up getting a good deal on both the car and my trade in. Overall, very satisfied... would definitely recommend! More
I've always had a positive experience at Cumberland Valley Motors, but was especially appreciative of the great customer service I received from Doug during my last service appointment. He's honest an Valley Motors, but was especially appreciative of the great customer service I received from Doug during my last service appointment. He's honest and compassionate about taking care of your investment, and he did not try to up-sell me on anything I did not want. Customer service like this makes me glad I purchased my vehicle at CVM. Thank you! More
We felt really comfortable throughout the entire process of our first new car purchase. We love our new Impreza! Awesome service, friendly staff, overall great experience! Thank you Zack Beishline and C of our first new car purchase. We love our new Impreza! Awesome service, friendly staff, overall great experience! Thank you Zack Beishline and CVM staff More
It's always a little scary when you find a truck on-line and take a chance that it is everything you want. We drove from Reading, PA to Mechanicsburg for this Nissan Frontier. it was exactly as adv on-line and take a chance that it is everything you want. We drove from Reading, PA to Mechanicsburg for this Nissan Frontier. it was exactly as advertised ! Zack & Amanda at CVM made the experience very easy and with great customer service. When I need to upgrade my Subaru, I will certainly check with CVM Subaru first choice. Thanks ! :) More
My wife and I heard very good things about cumberland valley motors, and in particular Zack, from many of our friends and family. HJowever, I can honestly say that our experience at cumberland valley mot valley motors, and in particular Zack, from many of our friends and family. HJowever, I can honestly say that our experience at cumberland valley motors met, and exceeded, our already high expectations. With a new baby on the way and the purchase of a new vehicle a necessity, Zack put us at ease throughout the process. He was not pushy but rather listened intently to our questions and provided thoughtful knowledgeable answers. Further, Zack and the staff patiently worked through various options on both new and used vehicles to find the situation that was best for us (and our little one). Thank you Zack and cumberland valley motors! More
I purchased my first car and I had the most wonderful experience. They are very kind and helpful to someone like me who is new at this and needs everything explained. experience. They are very kind and helpful to someone like me who is new at this and needs everything explained. More
I have always been a Ford customer but was unhappy with their choices this year. I was referred to CVM by a friend and found the vehicle that had everything I was looking for ... cargo space, backseat leg their choices this year. I was referred to CVM by a friend and found the vehicle that had everything I was looking for ... cargo space, backseat legroom, lumbar seat, AWD, ground clearance almost as good as the SUV I was trading in, and an on-the-highway 30 mpg. All my research told me I would love the inner workings of the Outback. The salesperson was very professional and spent unrushed time with me, answering all my questions and providing the information I needed. More
This is the second time within a year we bought a brand new car, and both times we purchased through CVM. Our salesperson, Mark Heverling was awesome! He was very helpful in providing us the information new car, and both times we purchased through CVM. Our salesperson, Mark Heverling was awesome! He was very helpful in providing us the information we needed in order to purchase a new car. We trusted him and that is what made the difference in the process for us. We knew that when the time came to find another vehicle, we knew who to call...Mark!! CVM's friendly atmosphere and customer service is outstanding and definitely opened us to experience the way car buying should be. it was definitely a worry free experience! I didn't know Mark when we walked into the dealership in 2011, but now i am honored to call him a friend! i would definitely reccommend CVM and Mark to anyone and everyone looking to purchase a new/used car. and thanks to everyone at CVM my driveway looks like a Vdub ad :) Ashley/Damein Harris proud owners of: 2012 VW Passat TDI SEL 2013 VW Jetta SE More