Faulkner Volkswagen

Good service when needed. They did my inspections and in missions and a few issues with the car.I was happy with everything They did my inspections and in missions and a few issues with the car.I was happy with everything More

Well-oiled machine! Great service and very helpful and accommodating! No pressure sales— very knowledgeable! Great service and very helpful and accommodating! No pressure sales— very knowledgeable! More

This dealership really surprised me! They ALL worked really hard to get me financed and into the car I wanted. The sales person “Angie” was awesome/amazing, she was very respectful, unde They ALL worked really hard to get me financed and into the car I wanted. The sales person “Angie” was awesome/amazing, she was very respectful, understanding etc……. The sales guy “ Matt” was great too. He knows how to get the deal done!! I would recommend this dealership over n over again. Thanks guys, you are all awesome!!!!!!! More

Ian is focused on the customers needs. Very personable. Always willing to assist. Good job! Very personable. Always willing to assist. Good job! More

I contacted this dealership about a GLI they had in stock. I negotiated terms and everything online with the saleswomen Angie. She was extremely attentive ,and kept me informed on the information abou stock. I negotiated terms and everything online with the saleswomen Angie. She was extremely attentive ,and kept me informed on the information about the car throughout the week. Everything about Faulkner Volkswagen is great and they treat you with respect and courtesy. Which is really rare nowadays. They honestly beat the stereotypes that give bad vibes to people trying to buy a new car. If you want a great deal and live far away like me go here!! More

Dealership took care of me during the whole process from service to purchasing a new car. service to purchasing a new car. More

Gage Grimm was very knowledgeable. Really nice and didn’t pressure. Brad Powell made the financing easy to understand. Would recommend the dealership and would buy from again. Really nice and didn’t pressure. Brad Powell made the financing easy to understand. Would recommend the dealership and would buy from again. More

Honestly the sales department was great but I continue to have issues with the service department. They blow my concerns off and just tell me to mention it the next time. I had my car scheduled to get the to have issues with the service department. They blow my concerns off and just tell me to mention it the next time. I had my car scheduled to get the 20,000 mile service and inspection but canceled the inspection when I went to a local shop that charged me 60% LESS than what VW was trying to charge me. Since I canceled the inspection they gave my husband a xx excuse why they wouldn’t do the 20,000 service. They canceled since it is a free service that is what it comes down to. More

Very pushy finance disorganized and feels like they are trying to price gauge. this was an uncomfortable process. I would like to speak with someone about this as there are further concerns that I would li trying to price gauge. this was an uncomfortable process. I would like to speak with someone about this as there are further concerns that I would like to share. Thanks More

My recent purchase was our third car-buying experience at Faulkner Volkswagen - in fact, the last two were within a few weeks of each other. The staff is knowledgeable and friendly, and they go out of their Faulkner Volkswagen - in fact, the last two were within a few weeks of each other. The staff is knowledgeable and friendly, and they go out of their way to make it a comfortable and pleasant experience. I highly recommend them to anyone who asks. More