Faulkner Toyota Trevose

The staff was nice and I fell in love with the rental vehicl My car looks brand new like it was never hit. I don’t remember the names of the people who helped me. I remember it was a female. My car looks brand new like it was never hit. I don’t remember the names of the people who helped me. I remember it was a female. More

Major fix I had the throw bearing, clutch, another bearing, and four new tires replaced. I dropped my FRS off at the dealership unannounced on the Monday before I had the throw bearing, clutch, another bearing, and four new tires replaced. I dropped my FRS off at the dealership unannounced on the Monday before thanksgiving. I was satisfied with how long the job took to complete given the holiday. Also, I was able to ship tires in and have them replaced. I liked how we communicated via text, but I wish the service writer responded slightly faster. Other than that I was pretty satisfied with the entire job. The clutch, bearings, and tires have no trouble since installation. More

Good experience. Need to explain the contract numbers of the Too many interference’s when working on a deal. I don’t think the price of the car was as good as it should have been for a 2019 leftover. Too many interference’s when working on a deal. I don’t think the price of the car was as good as it should have been for a 2019 leftover. More

RAV4 purchase Marc was a great salesman who talked TO me not at me or down to me. He listened to what I wanted and worked to meet my price Marc was a great salesman who talked TO me not at me or down to me. He listened to what I wanted and worked to meet my price More

They made a mistakes I purchased a used 2017 RAV4 in December and the experience was very pleasant. No high pressure sales or being talked down to but they did make a mis I purchased a used 2017 RAV4 in December and the experience was very pleasant. No high pressure sales or being talked down to but they did make a mistake with the extended warranty. They quoted a warranty with with a much higher mileage rating than the one the sold me. I figured it out that night and noticed that it differed by almost 20,000 miles. When I went back the next day, they were very apologetic and ended up giving a much better warranty at the same price to resolve the problem. It not that they made a mistake was the issue, but it was how they resolved the issue that was important. Based this experience I would high recommend they. More

Fantastic service Everyone was friendly and the process was smooth, quick, and simple. We are very happy with our purchase. Would very much recommend to anyone looking Everyone was friendly and the process was smooth, quick, and simple. We are very happy with our purchase. Would very much recommend to anyone looking to buy a Toyota. More

Completely did not work with me to find the best deal on the vehicle I wanted. Arrogant and unprofessional. Wasted my time on two occasions and told me to get a smaller car. No opportunity was given to me t the vehicle I wanted. Arrogant and unprofessional. Wasted my time on two occasions and told me to get a smaller car. No opportunity was given to me to obtain the vehicle desired. More

Good service Advisor Shannon the advisor at service dept is best. I had been servicing all my cars for the last 7 years. He will go beyond and do it for you if he can do i Shannon the advisor at service dept is best. I had been servicing all my cars for the last 7 years. He will go beyond and do it for you if he can do it. He will explain to you all the work that has to be done and if you short of your budget he will tell you what to do first and make your car going safely in road. He is very customer friendly and I give him 10 out of 10 for his service. More

A New Car. I wanted to buy a new car, I had a 2003 Toyota Corolla LE. My sister helped me to buy a new car. We went to Faulkner Toyota. Phil Gersh was our Sales I wanted to buy a new car, I had a 2003 Toyota Corolla LE. My sister helped me to buy a new car. We went to Faulkner Toyota. Phil Gersh was our Sales consultant. He was wonderful to work with. He treated us with the highest respect ever. He went over everything with us about my new car. I even test drove my car that day my sister and I came to look for a new car. Phil was in the passenger seat and he did a great job of guiding me drive my car. I would highly recommend Phil to my friends and family members. I want to thank my sister also. She did a great job of helping me purchase my new car. I'm very happy with my new car. A great job well done Phil. Thank you very much. More

Great reception, well trained people. when I arrived at the dealership I was well received at the front desk which ready already met me so Marc the salesman answered us with courtesy and p when I arrived at the dealership I was well received at the front desk which ready already met me so Marc the salesman answered us with courtesy and patience wanting to help us in the smallest details of choosing our new Toyota Highlander we had an unforgettable experience after we were all Black day Friday going through several dealerships. Many thanks to the Faulkner team very professionally. More