
Faulkner Toyota Trevose
Trevose, PA
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We have been to Faulkner many times before and feel comfortable going there. However, this time we had the best salesman we ever dealt with there. Mike was very professional, friendly, informative, v comfortable going there. However, this time we had the best salesman we ever dealt with there. Mike was very professional, friendly, informative, very helpful and put absolutely no pressure on us to make a sale. We also met Steve Harris who was very nice too. Because we were dealt with so honestly and fairly, we did lease a new Camry through Mike. We have recently had a very bad experience with high pressure at another dealership , it was very refreshing to deal with Mike at Toyota and we will highly recommend him to our family and friends. Thank you, Mike. We now are proud owners of 2 Toyotas. More
Have been using this team for service on my vehicles Have been using this team for service on my vehicles since 1989. They are the best. The entire service dept. is the best in my opinion. I would no Have been using this team for service on my vehicles since 1989. They are the best. The entire service dept. is the best in my opinion. I would not go anywhere else for service. Have bought cars elsewhere but use this service strictly. Mary P. Seibel More
I've been a Faulkner customer since 1978. Since then: '78 Olds, '82 Cadillac, '97 Camry, '00 Avalon, '03 Camry, '05 Avalon,'06 Camry, '09 Camry, now '11 Prius. This business does more than sell fine '78 Olds, '82 Cadillac, '97 Camry, '00 Avalon, '03 Camry, '05 Avalon,'06 Camry, '09 Camry, now '11 Prius. This business does more than sell fine products. The people - sales and service - are just outstanding. They are friendly, helpful, courteous, knowlegeable, and a credit to the Faulkner dealership and to Toyota. I could write on-and-on but it isn't necesssary! I believe I have been as descriptive as possible and answered "why" with much less than 250 words. More
I absolutely have to commend both Mike Scammahorn and Steve Harris on what an enjoyable experience I had when purchasing my brand new 2011 Toyota Camry. When I first came in, I was greeted with a willing Steve Harris on what an enjoyable experience I had when purchasing my brand new 2011 Toyota Camry. When I first came in, I was greeted with a willing sales force but not overly pushy. I spoke with a sales consultant first and then was referred to Mike and Steve to help with a little better of a deal and a leather interior. They worked out an amazing deal and I also had leather interior and two front heated seats installed for the best price around! The leather interior was absolutely amazing and the experience of buying my car was better than any other. They were very informative and didn't ask “What can I do to make you take the car tonight?” They listened to my requests and were able to handle anything I wanted. I love the leather interior and will recommend anyone and everyone I know to Faulkner Toyota. I knew buying a car would be an experience but I never realized how good it could have been before going to Faulkner. If you're looking for a new Toyota/Scion - Don't even hesitate. You have to come here! The BEST! More
I found both Jason and Michael to be extremely helpful. They really made me feel at ease and were very informative on selling me my Toyota Corrolla. I would definitely recommend any family or friends to co They really made me feel at ease and were very informative on selling me my Toyota Corrolla. I would definitely recommend any family or friends to come to this dealership and request to do their sales with Jason Brown and Michael Scammahorn. More
My name is George and have owned 16 different cars. Last night I purchased a Toyota Camry LE and had a great experience. Stuart Saull was my saleman and never once gave me "the run around". I am a very bu night I purchased a Toyota Camry LE and had a great experience. Stuart Saull was my saleman and never once gave me "the run around". I am a very busy person with limited amount of time and no time for "the sales game". I spoke with Stuart several times on the phone as to what I was looking for. We struck a deal over the phone, he emailed me the numbers and I picked up the car at the end of the week without any issues. Finally, I found a no- nonsense saleman. I would recommend Stuart to anyone looking for a Toyota. More
I would never purchase a car anywhere else! The staff, especially my sales person, Chris, was amazing and easy to work with. They went above and beyond when it came to customer service and I could not ha especially my sales person, Chris, was amazing and easy to work with. They went above and beyond when it came to customer service and I could not have been happier! Thank you so much to Faulkner Toyota!! More
I am very happy with the overall experience of customer service from Faulkner Toyota & specifically Michael Steinberg the sales executive. Will surely recomend and consider faulkner for all future vehicle service from Faulkner Toyota & specifically Michael Steinberg the sales executive. Will surely recomend and consider faulkner for all future vehicle purchases. this is the 3rd car dealer I am dealing with in this area and got the best experience. I have already refered my friends and family to Mike and all are happy with the experience. More
I gave this rating because of Mike Steinberg, who was indeed very courteous, polite & caring of my needs in purchasing my new rav 4 with a fantastic price & financing. Making the experience of purchasin indeed very courteous, polite & caring of my needs in purchasing my new rav 4 with a fantastic price & financing. Making the experience of purchasing a car go smoothly and stress free. Thank you. More
I live in Liverpool NY, which is a suburb of Syracuse. I was looking for a particular Camry in my local area, and checked several of my local Toyota dealerships and could not find the exact car I wanted. I was looking for a particular Camry in my local area, and checked several of my local Toyota dealerships and could not find the exact car I wanted. I then went to cars.com to do a more broader search, and ended up finding the car at Faulkner Toyota. I proceeded to call the dealership which was on a Saturday and ended up talking to Alan Rhode who is the sales person. Alan was more than pleasant and willing to help me. He ended up passing me over to his Sales Manager who is Steve Harris. In roughly 20 minutes, Steve had evaluated my trade and provided an offer for my car. He then asked what I wanted to pay for the new car. Within another 10 minutes we had a deal. I placed a deposit on the car, and proceeded to the dealership on the following Wednesday... 4 days later to complete the purchase. It was a 4 hour drive one way. When I arrived at the dealer, it was everything I had expected and more. I could not have felt more welcome to be there. There were no suprises and everything went exactly as planned. Alan was very accomodating to my questions. Knowing I had a 4 hour drive back home, Alan was brief yet very very thourough about the transaction. Once I arrived home I noticed a small chip in the hood. I called Alan and he immediately told me not to worry, and that he would mail to me some touch-up paint to take care of it. Alan also went above and beyond with providing to me a front license plate bracket (AT NO CHARGE $84 part!!) so I could meet the legal requirements of NYS. In summary, Faulkner Toyota provided to me hands down THE best car buying experience I have ever had. If I had the ability to move this dealership closer to my home I would. Dealerships in my area have a lot to learn in comparison to my experience with Alan Rhode and Steve Harris. WAY TO GO!!!!!!!! More