Faulkner Toyota Trevose
Trevose, PA
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I live in NJ i called Faulkner and spoke to Chris in used cars i told him i had a trade and was interested in An Altima. My situation was that i lived in NJ and did not want to drive to penn and then not ma cars i told him i had a trade and was interested in An Altima. My situation was that i lived in NJ and did not want to drive to penn and then not make a deal, Chris worked a deal with me over the phone and gave me what i wanted for my trade.My wife and i were both on the loan Application and they would need her to come in with me to sign papers i told him that would be very difficult she works Mon-fri and living 50 somewhat miles away would not work out. Chris called me back and had offered to deliver the car to my house and do the paper work at my kitchen table and take my 350z with him back to falkner WOW i was floored awesome dealership and Chris was amazing to deal with. More
everything was soooooo easy everyone was very helpful and easy to get a hold of. The experience that was normally nerveracking, was so simple, with the help of our salesperson. They actually took the time easy to get a hold of. The experience that was normally nerveracking, was so simple, with the help of our salesperson. They actually took the time to show us how to work everything in the car as well as really encouraged us to call with any problems. Highle recommend this dealership. More
The sales associate was extremely helpful and worked very hard to look into and provide all the options possible for me. He was very responsive and called me whenever promised. I could call him at anytime an hard to look into and provide all the options possible for me. He was very responsive and called me whenever promised. I could call him at anytime and he was willing to provide assistance, even after I purchased my vehicle which is rare in a sales person. I would recommend anyone to go to him. More
Marc is a tremendous salesman. This is our 3rd visit to this dealership. This is the second time Marc has been our salesman.He explain all aspects of the transaction thoroughly and most importantly he make this dealership. This is the second time Marc has been our salesman.He explain all aspects of the transaction thoroughly and most importantly he makes it stress free. My current experience was handled quickly and I was on the road in no time driving my 2011 Scion TC. Awesome car. Thanks Marc and thanks Faulkner. More
I was missing a few tie down brackets on my 11 tacoma. It was a HUGE problem for me and after a great experience buyign the truck put a sour taste in my mouth of service after purchase. I spoke with eric It was a HUGE problem for me and after a great experience buyign the truck put a sour taste in my mouth of service after purchase. I spoke with eric who was kind and courteous. he helped me with the replacement parts in an excellent time frame, i couldn't have asked for more and has confirmed the reputation faulkner has. i'll go back many times. More
The dealership has an online appointment service. Go online and make an appointment anytime it's fast and convenient. GREAT! When you arrive they took your car to the shop right away, then do the paper online and make an appointment anytime it's fast and convenient. GREAT! When you arrive they took your car to the shop right away, then do the paper work and try to get you out of there ASAP. They will do a pre-check up and notify you of any other problem/service needed to be done. More
Michael Steinberg provided excellent support throughout the car buying process. He was very accommodating and polite. In fact, my brother and I bought a vehicle a piece - 2 SUVs in total. I was offered a s the car buying process. He was very accommodating and polite. In fact, my brother and I bought a vehicle a piece - 2 SUVs in total. I was offered a slightly lower price elsewhere, but chose Mike because of his good nature and character and the amount of help he provided to my brother. It was a good car buying experience. More
My daughter purchased her first car, a 1999 Camry,March 12, 2011 from Faulkner Toyota. Within several days she started to get an intermittent stalling problem. She took the car in for service. A technicia 12, 2011 from Faulkner Toyota. Within several days she started to get an intermittent stalling problem. She took the car in for service. A technician took the car home trying to reproduce the defect. He was unable to reproduce the stalling. The Blue team manager- Steve G. told me they believed it was a faulty EGR valve, but would not replace the valve until the sales dept ok’d the repair. I left a voice mail for our salesman, Joe Morgan on 4/7/11. When he didn’t call back, I stopped in the dealership that evening and talked with the Used Car Manager, Patrick Haggerty. He assured me he would call me back the next day to let me know how they would satisfy my daughter’s complaint. He didn’t call me back the next day. I left several voice mails for Patrick to call me back. I left a daytime phone number and an evening number. One week later, I am still waiting for a call back and for Faulkner Toyota to satisfy my daughter's complaint. More
This dealer not only beat the price of all the other toyota dealerships I contacted, but they were extremely easy to get along with. No pressure sales with a genuinely helpful, thoughtful, adn considera toyota dealerships I contacted, but they were extremely easy to get along with. No pressure sales with a genuinely helpful, thoughtful, adn considerate approach to getting me the truck I wanted. I travelled an extra 15 miles to use this dealership, and I do not regret it. More
Friendly service and the whole process took so much shorter than it does at other dealerships. I have extremely limited time due to work and the salesmen were able to work with me over the phone and vi shorter than it does at other dealerships. I have extremely limited time due to work and the salesmen were able to work with me over the phone and via email on options and pre-pricing. I appreciated all their help. I will continue to get my cars from here in the future and would definitely recommend them to everyone. More