Faulkner Toyota Trevose
Trevose, PA
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customer service was great. i wasn't bugged on getting anything else other than what i came for. i wasn't talked out of my choices or try to be re convinced. i wasn't pressured into making a purchase. sal anything else other than what i came for. i wasn't talked out of my choices or try to be re convinced. i wasn't pressured into making a purchase. sales associate was well informed about the vehicle and answered all of the questions presented to him. when i come back i will not make my other purchase unless i deal with the same sales person!! patience of the sales person was exceptional and the attention that I've received was unmatched by anyone i have dealt with so far. thank you and hopefully i will be taken care of just as well in the future dealings. More
The Mrs. and I were just toying with tyhe idea of trading in our 2006 for a 2011, so we went to Faulkner and met with Alan Rhode our previous salesman. Well, he treated us so well and offered us a great pri in our 2006 for a 2011, so we went to Faulkner and met with Alan Rhode our previous salesman. Well, he treated us so well and offered us a great price on the car and our trade in that we could see no reason not to close the deal. So we did. Alan and Mike have always been very low key in their presentation and approach, and we therefore have never felt pressured during any part of the process. As always we are very satisfied with Faulkner Toyota and know our service relationship will be a great one also. More
Marc was great. Did not waste my time at all. Gave me a good deal on my trade and gave me the information I requested regarding pricing in a timely manner. Went out of his way to make sure I was satisfied good deal on my trade and gave me the information I requested regarding pricing in a timely manner. Went out of his way to make sure I was satisfied with my purchase. He even came to my work, picked up my car to have my dvd player installed and brought it back before I completed work for the day. Now that is great customer service!! I would definitely recommend working with Marc in the future! More
We only intended to look at, and then think about a new car. Alan Rhode explained the advantages we would have in turning in our car. He put no pressure on us, just made it clear what we would gain, and t car. Alan Rhode explained the advantages we would have in turning in our car. He put no pressure on us, just made it clear what we would gain, and then simplified the actual purchase process once we decided. We really had intended to check out another dealership, but Alan did a great job persuading us that Faulkner was the right place to be, and that the deal he offered was the right one for us. We came in with a rather negative attitude, but went home happy to be driving a new car. More
This was by far the easiest, most pleasant experience I have ever had at a dealership. I was in and out with a new car in under an hour. The no-hassle, no-gimmick attitude was refreshing to say the least have ever had at a dealership. I was in and out with a new car in under an hour. The no-hassle, no-gimmick attitude was refreshing to say the least. There was no low-balling or phony double talk, the initial offer was much better then I had hoped for-- and I did my homework before going in. Mike listened to what I wanted in a new vehicle and gave it me, it's as simple as that, and he saved me lots of money in the process. Thanks to them I'm driving worry-free in a new Toyota! More
My Toyota experience was great. I drove to Faulkner from NJ because they were more responsive than any dealer I called or emailed, and they followed through with an honest, no hassle experience. I live nea NJ because they were more responsive than any dealer I called or emailed, and they followed through with an honest, no hassle experience. I live near some larger Toyota dealerships and had stopped by and spoke to the sales staff. None had impressed me. My truck sales rep at Falulker, Jason, was most of the reason I drove away with a new truck on my first visit. More
This is our third experience with these gentlemen and this dealership we purchased a 2008 Sienna XLE, leased a 2010 RAV Sport and now purchased a 2011 Sienna Limited. I would recommend them and this dea this dealership we purchased a 2008 Sienna XLE, leased a 2010 RAV Sport and now purchased a 2011 Sienna Limited. I would recommend them and this dealership to my friends and family as we have always had a good expience with them More
This is my second lease with Marc Handelsman and Faulkner Toyota. Both experiences were professional, enjoyable and beneficial for me. If I continue to have Toyota's as my cars, I will not hesitate to go s Toyota. Both experiences were professional, enjoyable and beneficial for me. If I continue to have Toyota's as my cars, I will not hesitate to go see Marc and Faulkner. I highly recommend using these guys. More
Alan was very helpful and respectful. My questions & concerns about the Camry were anwered. He explained the pros and con's of leasing vs purchase. This is the 2nd Camry I have purchased from Alan @ Fau concerns about the Camry were anwered. He explained the pros and con's of leasing vs purchase. This is the 2nd Camry I have purchased from Alan @ Faulkner. Once again, I drove away a happy customer! More
Eric was extremely helpful with our questions about leasing our car. He was not overwhelming and was fun and approachable throughout the experience. I gave Eric a rating of all 5's because I felt that leasing our car. He was not overwhelming and was fun and approachable throughout the experience. I gave Eric a rating of all 5's because I felt that he treated us like we were family, and gave us bottom line information without having to haggle. He also treated my 2 children very well , and appreciated the time the kids were sitting waiting for the paperwork to be complete. More