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Faulkner Toyota Trevose
Trevose, PA
2,034 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,034 reviews
August 15, 2012
Drove from Boston to Philly for the weekend with the family. Unfortunately, had a nail in a tire. Went to the dealership across the street from our hotel at 515p and pulled into the service area and w family. Unfortunately, had a nail in a tire. Went to the dealership across the street from our hotel at 515p and pulled into the service area and was told they close at 5p by the technician there. Asked if they were open on Sundays, and was told no. The technician that was still there could have offered to help, but didn't. I understand that I was there after hours, but this was an opportunity for this dealership to shine and do the right thing. Instead, I was left on my own to find a place that was open. I eventually found a Pep Boys about 30 mins away that was open. Instead of spending a Saturday evening with my family, I spent 2 hours at a Pep Boys. It was a very disappointing experience. I'd like to think most people would help someone stranded, but unfortunately for me, the folks at Faulkner Toyota dropped the ball. **Update: I have since spoken with their service manager, Greg Eife as well as the general manager, Gary Gubicza and they have been very apologetic about the incident. More
by helioal
Employees Worked With
unknown auto technician, Gary Gubicza
August 15, 2012
He was very good, I would like to work with mike again. I traded my nissan rouge in and they gave almost the full amount of what I owned, which was very nice! traded my nissan rouge in and they gave almost the full amount of what I owned, which was very nice! More
by Michael923
Employees Worked With
Michael mitchell, Christopher McShea
July 20, 2012
I had a wonderful experience. I was treated very well. Jason & Bruce were very patient with me and very accomodating. I would definately return and would definately recomend this dealership to my friends Jason & Bruce were very patient with me and very accomodating. I would definately return and would definately recomend this dealership to my friends. More
by gmcvolleyball
Employees Worked With
Bruce Glantz, Jason Brown
July 11, 2012
I have been going to Faulkner Toyota for over 10 years. Each time I come in I am treated very well, otherwise I would not have come back. I know I can depend on Marc to do his best for me. Also the servi Each time I come in I am treated very well, otherwise I would not have come back. I know I can depend on Marc to do his best for me. Also the service team does very well also on my previous cars. More
by jackdarrah
Employees Worked With
Marc Handelsman
July 07, 2012
This was my first car purchase, and Paul and the staff at Faulkner Toyota made it easy,quick, and painless. Paul was very friendly, helpful, and honest during the entire process from test driving to purchasi Faulkner Toyota made it easy,quick, and painless. Paul was very friendly, helpful, and honest during the entire process from test driving to purchasing and I didn't run into any of the horror stories I heard of elsewhere. I bought a Toyota Camry Solara and I love it! Would definitely recommend Faulkner Toyota - thanks Paul! More
by MattSolara
Employees Worked With
Paul Mochalin, Paul Mochalin
July 06, 2012
The sales person was very frendly, helpfull and professional. His description of the car and comparison with other cars helps make our decision. The price for new car was better than on other dil professional. His description of the car and comparison with other cars helps make our decision. The price for new car was better than on other dilership. More
by avaynblat
Employees Worked With
Phil Gersh
July 06, 2012
Stuart was very friendly and understanding. He was patient while I figured out my insurance information and was extremely helpful, making my overall experience less stressful than I thought it could h patient while I figured out my insurance information and was extremely helpful, making my overall experience less stressful than I thought it could have been. I bought exactly what I was looking for, a Honda Fit, and bought it for a great price. More
by smm5383
Employees Worked With
Stuart Saull
June 29, 2012
Thanks to Paul and Dawn I am the proud owner of a certified used toyota camry. This is the best experience I have had in buying a car, Paul was very helpful with answering all my questions and him an certified used toyota camry. This is the best experience I have had in buying a car, Paul was very helpful with answering all my questions and him and Dawn made sure that I got exactly what I wanted. I give them both 5 out of 5 they were so pleasant and I did not feel pressured to make a decision. Thank you Paul and Dawn. More
by mmsimanga
Employees Worked With
Dawn Markee, Paul Mochalin
June 28, 2012
I am very pleased that I still continue to be a customer of toyota team! The service is amazing, and I am very satisfied with the prices and negotiations. Also, wanted to mention that Phil Gersh really expl of toyota team! The service is amazing, and I am very satisfied with the prices and negotiations. Also, wanted to mention that Phil Gersh really explained to me the comparison of all the prices and deals that i could choose from, which really gave me an overall satisfaction in understanding of what is right for me. Thank you very much! And Toyota really proves itself to be the best out there! More
by katyaaraxie
Employees Worked With
Phil Gersh
