
Faulkner Toyota Trevose
Trevose, PA
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Mike and Patty were great to work with!!! I recently leased my 3rd car from Faulkner Toyota. The salesman who completed the deal for me was Mike DeGuida. He took the time to explain all of I recently leased my 3rd car from Faulkner Toyota. The salesman who completed the deal for me was Mike DeGuida. He took the time to explain all of the details of my new lease and he also demonstrated all of the different features of the 2014 Corolla before I drove it out of the dealership. Mike understood that it was important for me to keep within my budget, and he was able to get me a good price for my new lease. Mike was great to work with and I never felt pressured or rushed to sign the new lease, as you do at some dealerships. I also want to thank Patty Kleber, Internet Sales Manager, who was great in responding to my phone calls and e-mails these past few weeks concerning my end of lease options. She also provided me with information on a new lease for a few of the different 2014 Toyota models that I was interested in possibly leasing. She was very responsive and answered all of my questions in a timely manner. My niece previously purchased a car through Patty because of my recommendation, and I will continue to recommend Faulkner Toyota to my family and friends. I would also like to thank Bill Blythe in Finance Department for going over and explaining all of the financial details and options of my new lease. I look forward to working with Mike, Patty and Bill on car #4 when my lease expires in 3 years!!!! More
Salesman mike My salesman was great! He was very pleasant,down to earth. Worked hard to keep me within my budget. He worked very hard to find exactly what I needed My salesman was great! He was very pleasant,down to earth. Worked hard to keep me within my budget. He worked very hard to find exactly what I needed in my price range. I would definitely recommend him to all my a family and friends. Dealing with him and Faulkner toyota , was a great experience. More
very bad Don't buy a car from this dealer . They are liar. I bought used car and broke first day. It took them 2 month to fix it Don't buy a car from this dealer . They are liar. I bought used car and broke first day. It took them 2 month to fix it More
Good work Great marketing skills and give us good price while negotiating with manager. Completed the work very fast which was helpful as we had very less time Great marketing skills and give us good price while negotiating with manager. Completed the work very fast which was helpful as we had very less time More
Michael DeGuida was a pleasure to work with. I recently purchased a 2014 Highlander from Mike DeGuida at Faulkner Toyota. Mike was great to work with. He knew what I was looking for in a Highla I recently purchased a 2014 Highlander from Mike DeGuida at Faulkner Toyota. Mike was great to work with. He knew what I was looking for in a Highlander and was able to find the perfect car to meet my needs. His price was more then fair and Mike made the entire buying experience enjoyable. I was impressed with his follow up after the sale. He sent me several emails and a phone call the week after my purchase to check in and see if all was well. I strongly recommend Mike to anyone looking for a good car and a good experience during the buying process. More
Yes it was a fine service Good service. Very helpful. I had to be at a meeting later that day and they got me in and out in about two hours. Good service. Very helpful. I had to be at a meeting later that day and they got me in and out in about two hours. More
Lease of a new Corolla Just wanted to let you know what a great time I had talking to Mark. He was exceptionally helpful in the selection process, running back and forth to Just wanted to let you know what a great time I had talking to Mark. He was exceptionally helpful in the selection process, running back and forth to show me different models and trying to get me the color I wanted. The test driving went well, and my wife and I enjoyed all the new features in the Corolla. This is the second Corolla we have purchased from Faulkner, and I would recommend them to anyone. Thanks, Bill Pinkos More
Faulkner Toyota is Amazing!!! This is my fourth Toyota lease with Faulkner Toyota. Each time the experience has been pleasant and we left knowing we have a great vehicle at a great This is my fourth Toyota lease with Faulkner Toyota. Each time the experience has been pleasant and we left knowing we have a great vehicle at a great price. Being self employed time is very valuable to me during the normal business day. A few days ago I leased a 2014 Toyota Rav4 for my oldest son who also works full time. The sales team stayed open late to make sure we got everything down that night. Even though that meant they stayed to 10:30pm to accommodate us. Additionally the few times I've had my vehicle in for service (never had any issues just schedule maintenance) I had goo experiences as well. Never have the service team tried to upswell me to something I didn't need and the waiting area is roomy and comfortable with coffee, wifi, and a large screen tv. More
Duped!!! Recently this year(2014) I was thinking of paying off the two vehicles my husband and I purchased at Faulkner Toyota in August of 2009. This purcha Recently this year(2014) I was thinking of paying off the two vehicles my husband and I purchased at Faulkner Toyota in August of 2009. This purchase was made during the big trade-in promotion "Cash for Clunkers", so we decided that we would take advantage of the deal and went over to the dealership. It was very busy and we were told that they might be low on the stock of cars we could choose from but that we both would qualify(vehicles) I looked at a red Corolla, which happened to have been driven by the staff and already had 2045 miles on it and was told by Patty that it would still be sold as new.However, after discussion with her boss they agreed that the price would go down 2,000.(great) My husband wanted a silver Camry. All was well, but it took them an extremely long time to get things done. We were asked to return the next day because they were so busy and since we were going to get the cars we agreed. When we arrived the next day they were very busy again and we ended up waiting around 4 hours until my husband, who is a Pastor of a church in the area, had to return to work. O.K. day 3! We arrived and the paper work process began, we waited....probably 2-3hrs and went to lunch at Neshaminy Mall and then returned. Finally The papers were ready to sign and IN GOOD FAITH we signed them, the payments seemed to be our only concern and they were in order. Now, back to the original story(payoff) I pulled out the original documents only to find that we had not been given the 4500.00 discount on one of the cars. In fact not only were NOT given the discount for the used Corolla, we were charged Full Price for the Camry. This breaks my heart! ( By the way we traded a 2001 Honda Odyssey and a 1998 Honda Accord for the deal) I'm not sure what recourse, if any I have but I am sure that we will NEVER recommend Faulkner Toyota or Patricia Kleber to anyone. The waiting around at dealerships leaves one too vulnerable and too much trickery can and will happen!!! Deborah H. More
This is the 4th car I have leased thru Jason. He is always the first person I contact when my lease is about to expire. He is quick to return my phone calls, transaction is smooth and quick. always the first person I contact when my lease is about to expire. He is quick to return my phone calls, transaction is smooth and quick. More