Faulkner Toyota Trevose

Faulkner Toyota is Amazing!!! This is my fourth Toyota lease with Faulkner Toyota. Each time the experience has been pleasant and we left knowing we have a great vehicle at a great This is my fourth Toyota lease with Faulkner Toyota. Each time the experience has been pleasant and we left knowing we have a great vehicle at a great price. Being self employed time is very valuable to me during the normal business day. A few days ago I leased a 2014 Toyota Rav4 for my oldest son who also works full time. The sales team stayed open late to make sure we got everything down that night. Even though that meant they stayed to 10:30pm to accommodate us. Additionally the few times I've had my vehicle in for service (never had any issues just schedule maintenance) I had goo experiences as well. Never have the service team tried to upswell me to something I didn't need and the waiting area is roomy and comfortable with coffee, wifi, and a large screen tv. More

Duped!!! Recently this year(2014) I was thinking of paying off the two vehicles my husband and I purchased at Faulkner Toyota in August of 2009. This purcha Recently this year(2014) I was thinking of paying off the two vehicles my husband and I purchased at Faulkner Toyota in August of 2009. This purchase was made during the big trade-in promotion "Cash for Clunkers", so we decided that we would take advantage of the deal and went over to the dealership. It was very busy and we were told that they might be low on the stock of cars we could choose from but that we both would qualify(vehicles) I looked at a red Corolla, which happened to have been driven by the staff and already had 2045 miles on it and was told by Patty that it would still be sold as new.However, after discussion with her boss they agreed that the price would go down 2,000.(great) My husband wanted a silver Camry. All was well, but it took them an extremely long time to get things done. We were asked to return the next day because they were so busy and since we were going to get the cars we agreed. When we arrived the next day they were very busy again and we ended up waiting around 4 hours until my husband, who is a Pastor of a church in the area, had to return to work. O.K. day 3! We arrived and the paper work process began, we waited....probably 2-3hrs and went to lunch at Neshaminy Mall and then returned. Finally The papers were ready to sign and IN GOOD FAITH we signed them, the payments seemed to be our only concern and they were in order. Now, back to the original story(payoff) I pulled out the original documents only to find that we had not been given the 4500.00 discount on one of the cars. In fact not only were NOT given the discount for the used Corolla, we were charged Full Price for the Camry. This breaks my heart! ( By the way we traded a 2001 Honda Odyssey and a 1998 Honda Accord for the deal) I'm not sure what recourse, if any I have but I am sure that we will NEVER recommend Faulkner Toyota or Patricia Kleber to anyone. The waiting around at dealerships leaves one too vulnerable and too much trickery can and will happen!!! Deborah H. More

This is the 4th car I have leased thru Jason. He is always the first person I contact when my lease is about to expire. He is quick to return my phone calls, transaction is smooth and quick. always the first person I contact when my lease is about to expire. He is quick to return my phone calls, transaction is smooth and quick. More

I will start off be saying that this will be a glowing review for Faulkner Toyota that I feel compelled to share with others who too are in need of a good buying experience. This transaction was in compl review for Faulkner Toyota that I feel compelled to share with others who too are in need of a good buying experience. This transaction was in complete contrast to the experience I had in 2012 with Lawrence Toyota, now under the Team umbrella, but with the same people still working there. The car buying process is usually a stressful event based on some past experiences as I eluded to. I researched several makes and models and kept coming back to the 2014 Corolla S Premium. Once I decided that was the car to buy, I started searching dealer inventories. Faulkner Toyota was showing the exact car and color I was looking for. I emailed Patty for the internet price. She promptly emailed me a price quote that I thought was very fair. I then decided to call her. I have inquired about this car with others at various dealerships, but Patty was different and came across very sincere and wanted to earn my business despite the fact I live in NJ and may or may not be a serious buyer. The car I wanted was in transient and had not arrived at the dealership yet. Patty kept me informed and ensured me that she would call me as soon as it arrived. In the meantime, Patty and I discussed the particulars of the sale. I was happy with the sale price. I knew the Toyota finance rate. I just needed a fair trade-in price on my current vehicle. Patty served as the liaison with the used car manager. Of course, this was not binding without them seeing my car in person. I told Patty to tag the new car as mine upon delivery to the dealership. The car arrived from Canada within a couple of days with two miles on the odometer. I took my current vehicle in for a trade evaluation and to complete the purchase. Patty introduced me to Michael who would handle the actual sales aspect of the vehicle. So far so good, but I am still a little apprehensive and I was hoping Michael would be just as good as Patty. I ended up with a fair trade-in offer. I had all the pieces I needed to complete the transaction. Michael was very easy tell deal with. We worked up the numbers and without the Four Square Worksheet (look it up). The Four Square worksheet never made an appearance, "major kudos!" I shared my horror story about Lawrence Toyota and stated that I am still expecting something has to go wrong because this so far was too good to be true. I am still waiting for the let down. I was then introduced to Domenic (Finance Business Manager). Maybe this is where it goes wrong I was thinking. Domenic turned out to be outstanding as well. He was very patient and went out of his way to make sure that I understood every part of the contract. I stated to Domenic and Michael that I was pleasantly surprised with my buying experience at Faulkner Toyota. Michael walked me to the new car and went over all the features. He was not quick to get me out the door to snag another customer. Again, I felt compelled to share my good buying experience at Faulkner Toyota and I want everyone to know. Thank you Patty, Michael, and Domenic! I will be doing my services and future business at Faulkner Toyota. More

Paul was very kind and helpful throughout my experience. He was very conscious of my needs and asked all of the right questions to help me get the car and purchase option that was right for me. My son was He was very conscious of my needs and asked all of the right questions to help me get the car and purchase option that was right for me. My son was there with me during my visit and Paul remained friendly and patient, even talking and interracting with my young son. Overrall, Paul left me with a great first experience with Faulkner and hopefully to many more experiences in the future. More

I came to this dealership with high hopes that I would get the same trade value or close as I was given by other dealers, since there slogan was "top dollar for your trade", this was definitely not the tr get the same trade value or close as I was given by other dealers, since there slogan was "top dollar for your trade", this was definitely not the truth. I was insulted by my trade offer. If I could have done this again I would have walked out, and took by buisness elsewhere. I did not leave feeling excited about my new purchase, I left being upset feeling like I was taken advantage of on my trade. We waited quite a long time also, as there was sales people huddled up all around the dealership. I'm still happy with my vehicle, but Toyota built that not the dealership. More

Phil Gersh and all the staff were very helpful. They helped select a new highlander my wife and I are very happy with. We would recommend Phil n Faulkner to anyone!! ?????? helped select a new highlander my wife and I are very happy with. We would recommend Phil n Faulkner to anyone!! ?????? More

Easy to deal with, friendly staff, great prices, smooth process. Put the other area Toyota dealers to shame, they should all learn from Faulkner. Thanks! process. Put the other area Toyota dealers to shame, they should all learn from Faulkner. Thanks! More

Marc is a great salesman he listens to us and our needs and is completely an honest person and he was very helpful and helping us with our decision on our purchase to lease an vehicle. and is completely an honest person and he was very helpful and helping us with our decision on our purchase to lease an vehicle. More

I was interested in purchasing a new vehicle and I received very good service from this dealership in the past so I choose it for my purchase. I received the same good service this time. I am pleased received very good service from this dealership in the past so I choose it for my purchase. I received the same good service this time. I am pleased with the results, I will continue to use this dealership for my vehicle needs. The sales rep I dealt with was very helpful in helping with my selection. My overall experience was very good. More