
Faulkner Toyota Trevose
Trevose, PA
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Super happy I took the trip from NY to Trevose, PA. Right from the get-go, Mike was awesome over the phone, answering all my questions without missing a beat. Honestly, it’s the best experience I’ve ev Right from the get-go, Mike was awesome over the phone, answering all my questions without missing a beat. Honestly, it’s the best experience I’ve ever had at a dealership. No pushy sales tactics, just really chill and straightforward. I felt super comfortable the whole time, and the whole thing was surprisingly quick. Definitely recommend if you’re looking for a laid-back, no-stress car buying experience More
Faulkner Toyota is an honorable dealership. They are straight forward and will work to get the vehicle you really want. My salesman, James Fitzgerald (Fitz), is an honest man who has a great pa They are straight forward and will work to get the vehicle you really want. My salesman, James Fitzgerald (Fitz), is an honest man who has a great passion for helping his customers. More
Bought a vehicle from Mike Steinberg and he was more than helpful with the whole experience. He even let me beat him in bowling which was a major achievement for me!!! Thanks Mike helpful with the whole experience. He even let me beat him in bowling which was a major achievement for me!!! Thanks Mike More
I spoke to Tim Pinkerton and received all the information for the GR86 allocation they had coming in a month prior to my visit. When I arrived to go through everything, Tim was incredibly friendly, knowledge for the GR86 allocation they had coming in a month prior to my visit. When I arrived to go through everything, Tim was incredibly friendly, knowledgeable and everything he showed me was the same as discussed on the phone a month earlier. I'd like to thank Tim and Faulkner Toyota for being an exceptional dealership to work with, definitely going to spread the word of your fantastic service! More
Service is Horrible Came in for service for an oil change and they did not perform it at all. scheduled appointment for 830am they did not even bring truck into service bay till 930 can and told me i change and they did not perform it at all. scheduled appointment for 830am they did not even bring truck into service bay till 930 can and told me it was done at 10:15 and only preformed tire rotation not an oil change. asked why and they only had to say, "did you want to get that done now"? asked them to call me before appointment that did not happen at all. don't use the online app at all they don't use it for reference. More
I visited Faulkner Toyota to possibly purchase a used 2021 Jeep Gladiator on Saturday March 25th. I met with the salesman who advised me multiple people were also looking at the Jeep and he was busy maki 2021 Jeep Gladiator on Saturday March 25th. I met with the salesman who advised me multiple people were also looking at the Jeep and he was busy making a sale. I asked the salesman if he knew anything about the Jeep and he said “I don’t know” My wife and I waited in the lobby looking at other vehicles and we also like the new 4Runner. I was planning on trading a certified Porsche at which time the salesman gave me a trade in price well below the Kelly Blue Book value. He mentioned I paid too much for my Porsche. He treated us as if he was not willing to make a deal. I will not be purchasing any vehicles from this dealership. More
Called and said my AWD shut off and instead of trying to help me troubleshoot at all i was told it would be $160 to diagnose and it turned out I just needed to tighten my gas cap. This is the only Toyota de help me troubleshoot at all i was told it would be $160 to diagnose and it turned out I just needed to tighten my gas cap. This is the only Toyota dealer Ive ever gone to so i hope losing me completely as a customer was worth the $160 because i will literally never return More