Faulkner Toyota Trevose
Trevose, PA
Filter Reviews by Keyword
By Type
Showing 2,003 reviews
The dealer helped me chose the perfect car for me! I came into toyota just to look at cars I had no idea of I was going to buy a toyota, honda, or another brand. But once I walked into toyota the deale I came into toyota just to look at cars I had no idea of I was going to buy a toyota, honda, or another brand. But once I walked into toyota the dealer convinced me 100 percent to buy a toyota. He helped me find the perfect car for me which is a 2016 Carolla More
Documents drawn up quickly! I came with my wife in the Faulkner Toyota Scion to see of the car, we did not think to buy. But when we got the car, the manager invited us to consid I came with my wife in the Faulkner Toyota Scion to see of the car, we did not think to buy. But when we got the car, the manager invited us to consider options for the obtaining of this car. And we went home a new car in two hours! It was cool! More
No hesitation to come here again! Other dealerships could learn a lot from Faulkner Toyota. Very low pressure, very friendly sales staff, attentive, and they listen. Paul M. made it Other dealerships could learn a lot from Faulkner Toyota. Very low pressure, very friendly sales staff, attentive, and they listen. Paul M. made it happen - and I consider myself a high-maintenance customer. Thank you Paul, and Bill in Finance and the 'greeting team' at the front entrance! Cannot recommend you enough! More
One sided story. About 2 weeks ago, I was getting ready to buy a car and a sales man at Faulker Toyota by the name of Issac Curnew helped me. Today, 8/27/15, around 8P About 2 weeks ago, I was getting ready to buy a car and a sales man at Faulker Toyota by the name of Issac Curnew helped me. Today, 8/27/15, around 8PM, I was getting ready to buy a car and wanted to compare prices between truecar and the price Issac gave me for 0% APR. However, when I approached the dealership today, in hopes to buy the car, I talked with the sales Jason Brown. We discussed a little and as soon as I mentioned the name Issac after finding out he went on vacation, his tone completely changed. He became rude to the point where I did not feel like buying a car even when I told him to calm down because he would not let me finish a sentence. His response when I told him to calm down, was that "no, you just couldn't get the price you wanted." This is not a response I wanted to hear since we were just barely getting to talking to numbers. We hadn't even sat down yet. I then was about to leave when my mother decided she wanted to let the manager(James Casey) know about it. When we walked back, to our surprise, not knowing what Jason Brown told the manager, James Casey threw us out and told us he did not need our business and told us to buy a car elsewhere. In short, if Issac Curnew was there, I think everything would have been perfect and I would have driven away with a car however dealing with Jason Brown made everything horrible. James Casey did not hear our side of the story when we walked back to the building and was told that "Get out. We don't need your business, buy a car elsewhere because we don't want you here." I don't know what Jason Brown told James Casey but he should have at least acted more professional and hear both side of the story. More
Excellent Experience After a very bad experience by another Toyota dealership, I called Faulkner Toyota Scion. They gave me an excellent on phone deal. But due to my past After a very bad experience by another Toyota dealership, I called Faulkner Toyota Scion. They gave me an excellent on phone deal. But due to my past experience with a Toyota dealership I reluctantly went to Faulkner Toyota thinking in my mind this will be typical car buying experience where the sales guy will say “ oopps I forgot to charge you this or that”....... but Faulkner was not only excellent on phone they simply amazed me with the clean sales, no going back on numbers, stuck to the deal they stated on the phone, no surprise charges. Bruce my sales guy was soo friendly and nice, his Bruce pen, keychain made the experience so personal. Tim the financial guy, was a professional to the core , to the point and quick with his paperwork. James who gave me the deal initially on the phone stuck to his word. This is what I call a world class customer experience. Loved dealing with Faulkner Toyota would love to buy another car from them and recommend it to anyone looking for a car More
Excellent customer service Everything about Faulkner Toyota was so refreshing! No bullying me into a vehicle I wasn't interested in, incredibly friendly staff and clear communic Everything about Faulkner Toyota was so refreshing! No bullying me into a vehicle I wasn't interested in, incredibly friendly staff and clear communication. Marc, Dawn and James were all a pleasure to work with. More
Faulkner Excellent The best experience buying a vehicle. My sales person Jason and finance person Tim were great. Answered all of my questions. The entire process was qu The best experience buying a vehicle. My sales person Jason and finance person Tim were great. Answered all of my questions. The entire process was quick and easy. More
Ask for salesman Bruce Glantz! I had a great no pressure professional salesman named Bruce Glantz that was a pleasure to work with!!! Bill Blythe did the paperwork. He was very pro I had a great no pressure professional salesman named Bruce Glantz that was a pleasure to work with!!! Bill Blythe did the paperwork. He was very profesdional and also a pleasure to work with! He got the job done fast. I would recommend them to all of my family and friends :) More
excellent Excellent gob,excellent service.Very friendly sales person.Satisfied with the service provided.Thank you Phil Gersh.I'm so happy with my new car Excellent gob,excellent service.Very friendly sales person.Satisfied with the service provided.Thank you Phil Gersh.I'm so happy with my new car More
Extremely satisfied with the service provided! I leased Camry from Faulkner and dealt with Michael DeGuida. From the very beginning he was very courteous and knowledgeable. Mike informed me about I leased Camry from Faulkner and dealt with Michael DeGuida. From the very beginning he was very courteous and knowledgeable. Mike informed me about all current specials and incentives, provided very useful information that helped me made financially sound decision. He’s extremely easy to deal with, honest and efficient. When I showed up at the dealership, all required documents were ready and car was waiting for me. Thanks to him the whole transaction didn’t take more than 15 min. I would definitely do business with Mike again. More