Faulkner Toyota Trevose
Trevose, PA
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Over great experience! I bought a vehicle and did all the negotiating over the Internet. Mike was very personable and made the process so seem less and easy. All I had to do I bought a vehicle and did all the negotiating over the Internet. Mike was very personable and made the process so seem less and easy. All I had to do was show up to the dealership and finalize paper and pick my brand new car up. I would recommend anyone looking for a car to email Mike Villari at mvillari@faulknertoyota.com for the best deal! More
My salesman David Rice got me through the process:) From the minute I stepped into Faulkner Toyota I saw David Rice waiting at the front desk with a beautiful smile asking if he could help me. David hel From the minute I stepped into Faulkner Toyota I saw David Rice waiting at the front desk with a beautiful smile asking if he could help me. David helped through the entire process. The financing team were trying to help me as I hadn't had credit in years. I got a little frustrated and afraid that I wouldn't be able to go home with the awesome car I wanted so badly but David was there with a smile and a hug telling it would work out. He was right and all of the hard work that both David and the financing team put forth did end with me leaving with the car of my dreams. I would recommend David Rice and Faulkner Toyota to anyone looking for a new car. More
Best car buying experience ever! Purchasing my new RAV4 was the best and easiest car buying experience I've ever had. The friendliness of the entire team is phenomenal, from being gre Purchasing my new RAV4 was the best and easiest car buying experience I've ever had. The friendliness of the entire team is phenomenal, from being greet as soon as you walk in the door, being offered a beverage while going over options, and the best part was there was no pressure to buy! Jason B. was great, very informative about the car, was extremely patient while my husband and I talked over our options in private. From walking in the door and walking out with our brand new key in hand we were on location no more than 3-4 hours which flew by because of the friendliness of everyone there! I honestly could not have asked for a more easy going experience and sales person! I highly recommend Faulkner Toyota to everyone!!!! More
No accountability! My recent experience with them was not pleasant and no one seems to care about it. They keep sending you followup emails after service mentioning that My recent experience with them was not pleasant and no one seems to care about it. They keep sending you followup emails after service mentioning that please let us know if you are not satisfied, well, I was not and I let you know! now what? Nothing. This is what happened..I went to the dealership to get new tires, I show Joann the quote I had printed from other dealership and she told me that they are cheaper than that ($242.73) per tire price and she underlined that on paper, she gave me estimate to sign before service which had total amount with all charges. When I received actual bill I saw that she charged me more per tire ($250). When I confronted her about this she told me that all she can do is give me $10 credit! She lied to me that they have cheaper prices and made me sign total amount which didn't have breakdown cost, and she told me that there are other charges like wheel balancing and all that. At the time of payment when I found out that she lied, she accused me that I signed the paper and this is the charge that I will have to pay. This is not trust worthy service! I expect better from Toyota. I already had lower quote from other dealership and Firestone, so why would I go with Faulkner Toyota? Only because I was told that they are cheaper and they hide actual breakdown cost until last minute! More
2016 Corrolla S purchase A smooth transaction all around. We were given all purchasing options, and explained in detail, all of them. A very nice dealership, with a good s A smooth transaction all around. We were given all purchasing options, and explained in detail, all of them. A very nice dealership, with a good selection and inventory. The waiting room is comfortable and provides coffee and teas, while waiting for finalization and service. More
Great Car Buying Experience Exceptional service from everyone at the dealer. Bruce was very professional and explained everything I needed to know about the new van I was purchas Exceptional service from everyone at the dealer. Bruce was very professional and explained everything I needed to know about the new van I was purchasing. I felt like everything was easy and straightforward. This was my first time here but it felt like I have been dealing with them for years. I look forward to working with in the future. More
Great sales team The team at Faulkner Toyota really works to satisfy the customers needs. This is my second car that I've purshased with them. I have referred family The team at Faulkner Toyota really works to satisfy the customers needs. This is my second car that I've purshased with them. I have referred family members and friends to Faulkner Toyota. They make the car buying experience easy and delightful. More
Thanks Tim! True professionals! This is the 2nd vehicle we leased from Faulkner Toyota this year. The first time we had a great experience working with Jason Brown and decided to ret This is the 2nd vehicle we leased from Faulkner Toyota this year. The first time we had a great experience working with Jason Brown and decided to return for our second car. We worked with Timothy Pinkerton this time. He was friendly and kind when he met us at the door. He listened attentively to what we had to say and educated us on the various vehicles we were considering. Tim, patiently answered our many questions and got us the best deal available. I highly recommend Faulkner Toyota to anyone looking to lease/buy a new car. More
QUICK @ ENJOYABLE My husband and myself finally agreed it was time for a new Toyota since my current camry was 10 yrs old but still ran well. We put it off for a few mo My husband and myself finally agreed it was time for a new Toyota since my current camry was 10 yrs old but still ran well. We put it off for a few months due to the length of time it took for our last experience at a different dealership. We were so pleased with our rep Patrick Donnelly and how quick we were able to purchase my new Rav4, that we bought two!! He has restored our faith in car salesman and we will certainly lease our next cars from him. My girlfriend recommended the dealership and she was right. More
Toyota Sienna 2015 excellent purchase We have been to the dealership three times before purchasing the vehicle and every time we have received an excellent customer service. The employees We have been to the dealership three times before purchasing the vehicle and every time we have received an excellent customer service. The employees are friendly, always happy to help. The dealership very bright and clean with a state-of-the-art service equipment. Closing of the deal was very fast and efficient. Sales consultant was helpful throughout the process. More