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Faulkner Toyota Trevose

Trevose, PA

4.7
2,003 Reviews

2425 Old Lincoln Highway

Trevose, PA

19053

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Showing 2,003 reviews

January 28, 2016

Over great experience! I bought a vehicle and did all the negotiating over the Internet. Mike was very personable and made the process so seem less and easy. All I had to do More

by MichelleG27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Deguida, James Casey, Bill Blythe, Michael Villari
Feb 04, 2016 -

Faulkner Toyota Trevose responded

Michelle, congratulations on your new purchase! I hope you are continuing to enjoy your new car! It's wonderful to know Mike did a great job in assisting you in your purchase. It is imperative to us that we make the car-buying experience seamless and efficient. Please feel free to contact us if you have any questions on your new vehicle. Mike Deguida Internet Sales Manager (215) 244-9300

January 21, 2016

My salesman David Rice got me through the process:) From the minute I stepped into Faulkner Toyota I saw David Rice waiting at the front desk with a beautiful smile asking if he could help me. David hel More

by Sandy31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rice in sales, Dawn Markee
Jan 25, 2016 -

Faulkner Toyota Trevose responded

Sandy, It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that David went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure that he hears of your kind words. All of us at Faulkner Toyota await your return. Please let us know how we may be able to help next! Mike Deguida Internet Sales Manager (215) 244-9300

January 17, 2016

Best car buying experience ever! Purchasing my new RAV4 was the best and easiest car buying experience I've ever had. The friendliness of the entire team is phenomenal, from being gre More

by Megan2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher McShea, Jason Brown
Jan 19, 2016 -

Faulkner Toyota Trevose responded

Megan, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jason assisted you in such a detailed and customized manner. Give us a call if you have any further questions. Best, Mike Deguida Internet Sales Manager (215) 244-9300

January 08, 2016

No accountability! My recent experience with them was not pleasant and no one seems to care about it. They keep sending you followup emails after service mentioning that More

by RutvijPatel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann
Jan 13, 2016 -

Faulkner Toyota Trevose responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. I would appreciate the opportunity to turn this experience around. If you would like to discuss this situation further or if you have any questions, do not hesitate to contact us directly. Sincerely, Stefanie Abate Customer Relations Manager (215) 244-9300

January 01, 2016

2016 Corrolla S purchase A smooth transaction all around. We were given all purchasing options, and explained in detail, all of them. A very nice dealership, with a good s More

by Ron helm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Handelsman, Timothy Galen
Jan 05, 2016 -

Faulkner Toyota Trevose responded

We appreciate your marvelous feedback, Ron. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best, Mike Deguida Internet Sales Manager (215) 244-9300

December 30, 2015

Great Car Buying Experience Exceptional service from everyone at the dealer. Bruce was very professional and explained everything I needed to know about the new van I was purchas More

by M J Daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Casey, Bruce Glantz, Bill Blythe
Jan 05, 2016 -

Faulkner Toyota Trevose responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Bruce was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Best, Mike Deguida Internet Sales Manager (215) 244-9300

November 27, 2015

Great sales team The team at Faulkner Toyota really works to satisfy the customers needs. This is my second car that I've purshased with them. I have referred family More

by kmcgerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher McShea, Timothy Galen, Phil Gersh
Nov 27, 2015 -

Faulkner Toyota Trevose responded

Thank you for leaving us this great review, Gerry! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Deguida Internet Sales Manager (215) 244-9300

November 25, 2015

Thanks Tim! True professionals! This is the 2nd vehicle we leased from Faulkner Toyota this year. The first time we had a great experience working with Jason Brown and decided to ret More

by C Rumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Timothy Pinkerton
Nov 26, 2015 -

Faulkner Toyota Trevose responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Deguida Internet Sales Manager (215) 244-9300

November 14, 2015

QUICK @ ENJOYABLE My husband and myself finally agreed it was time for a new Toyota since my current camry was 10 yrs old but still ran well. We put it off for a few mo More

by mejesoem04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Blythe, Patrick Donnelly
Nov 19, 2015 -

Faulkner Toyota Trevose responded

Thank you and congratulations on your purchases! I’m very happy to hear Patrick was able to be so effective in assisting you. We look forward to seeing you back again in the future! Take care. Mike Deguida Internet Sales Manager (215) 244-9300

November 14, 2015

Toyota Sienna 2015 excellent purchase We have been to the dealership three times before purchasing the vehicle and every time we have received an excellent customer service. The employees More

by DKSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Glantz
Nov 19, 2015 -

Faulkner Toyota Trevose responded

Thank you for taking the time to submit this amazing feedback! Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Faulkner Toyota Trevose satisfied. We are very appreciative of your 5-star review. We hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Mike Deguida Internet Sales Manager (215) 244-9300

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