Faulkner Toyota Trevose

Customer service is very average. . Too money oriented with less work value. They charge heavily for every little stuff. . Too money oriented with less work value. They charge heavily for every little stuff. More

The service manager rich is always involved to making sure that any of my questions or problems are handled promptly. The service team is always polite and courteous and seems to get me in and out in no sure that any of my questions or problems are handled promptly. The service team is always polite and courteous and seems to get me in and out in no time at all. More

Always professional, kind & on time with appointments. Everyone at Faulkner is always pleasant, smile Very welcoming. Everyone at Faulkner is always pleasant, smile Very welcoming. More

The experience was less stressful than I thought it would have been. Alan was funny yet knowledgeable. The finance guy was on the rude side have been. Alan was funny yet knowledgeable. The finance guy was on the rude side More

Easy transaction. Fair price for trade. Salesman, Paul, was always available! Great job. Thank you! Fair price for trade. Salesman, Paul, was always available! Great job. Thank you! More

David Rice was great sale consultant give me good deal in my new 2024 Toyota Tundra was easy to make the deal with him and the process was smooth, Less than two hours I was driving back with my new car , tha my new 2024 Toyota Tundra was easy to make the deal with him and the process was smooth, Less than two hours I was driving back with my new car , thank you David & really highly recommend David to anyone looking to by car from Faulkner Toyota of Trevose & also thank you to his manager Antony to complete my paperwork. More

Jimmy, was exceptional. Very personable, knowledgeable, and helpful. I’ve been leasing for a while now and he’s the best salesman I’ve come across. Very personable, knowledgeable, and helpful. I’ve been leasing for a while now and he’s the best salesman I’ve come across. More

Absolute worst experience! The GM needs to look into their employees and provide proper training. Horrible experience with Chris, blatantly lied to our faces and wasted our tim The GM needs to look into their employees and provide proper training. Horrible experience with Chris, blatantly lied to our faces and wasted our time. Not sure if other managers are like that but certainly avoid Chris at all costs! You will thank me later. More

I recently had an extremely poor experience with Faulkner Toyota Trevose which turned out to be a complete waste of my time and money. The communication throughout the entire process was abysmal. The initi Toyota Trevose which turned out to be a complete waste of my time and money. The communication throughout the entire process was abysmal. The initial salesperson Paul did a great job in communication and responding to my questions promptly. Once we were closer to the deal, I decided to drive down over 3hrs to see the vehicle I was interested in. In the process, I was initially working with Chris the sales manager who seemed to be extremely busy and uninterested. Upon arrival and inspection, I found a small oil leak. Paul and a different sales manager were apologetic and offered to fix the vehicle along with a discount. We agreed on a call the next day to proceed with a deposit. This is where things took a turn. It was extremely difficult to get a hold of Chris and none of the salespeople could help. It seemed to me that they were no longer interested to earn my business. The worst part of my experience was the lack of transparency and honesty. I was assured that a specific car would be fixed, only to find out a week later that they no longer were interested in selling it to me. I even offered a deposit to ensure my commitment to the deal. This bait-and-switch tactic not only wasted my time but also eroded any trust I had in the dealership. I have wasted a day worth of work, gas, and time. I have also missed out on other opportunities believing that this was a pending deal. Overall, the poor communication, lack of professionalism, and deceptive practices at Faulkner Toyota made this the worst experience I've ever had. I strongly advise others to avoid this dealership if they value their time and money. More

You Should be honest with people. Not try to sell them things that aren’t needed! Not try to sell them things that aren’t needed! More