Faulkner Subaru Harrisburg

Great Customer Service. I leased My 2018 Subaru Forester 2.5i touring from Faulkner Subaru Harrisburg and I am totally loving it. I really liked their customer service. If yo I leased My 2018 Subaru Forester 2.5i touring from Faulkner Subaru Harrisburg and I am totally loving it. I really liked their customer service. If you are in the market and looking forward to buying Subaru you should definitely ask for Dan Mann he is really good and quick to get back to you with competitive price. He knows how to do business. I definitely recommend this dealership. More

They lie Buyer Beware! Stay away from Faulkner Subaru in Harrisburg. They are untrustworthy. Here is an auto dealership company to stay away from. They sel Buyer Beware! Stay away from Faulkner Subaru in Harrisburg. They are untrustworthy. Here is an auto dealership company to stay away from. They sell used cars to people... seniors that need big ticket work and mislead them and then lie about it and claim that it is in great shape. They lie. They lied to me again and sold me another oil leaking car, just like the first one. Spenser and Leo are two salesmen to stay clear of... both are not truthful. The man in the Financial Office rattles off the info so fast, that you can't catch it at first After leaving, the windshield looked fine. They washed the car so that it still had drops of water on the windshield. The next morning, I noticed a few nicks in the windshield that sparkled in the sun. Then some of his ramblings came to light, I agreed to accepting the car with nicks in the windshield. I noticed an oil leak within days, just like the one that I had just turned back in. I took it in within a week of watching it. They assured me that it was moisture dripping and assured me that they had it up on a lift and there was no oil leak. I kept hearing this every time that I took it back for low oil. They tell me that it is normal for a used car to burn oil. I kept telling them that I have oil drops under my car. Finally I had an oil consumption test, and again was told that this is normal for a car to burn oil. But, if I want to replace the transmission gasket it will run me thousands of dollars, and while I am at it replace the timing belt and something else for another thousand dollars. None of which is covered by my extended powertrain warranty... just like the first car. They lied to me again and sold me another oil leaking car, just like the first one. I met another senior man last month that bought a new car less than 6 months prior that has problems that they tell him do not exist. They rip off people, especially us seniors. More

New car The sales staff was excellent. I felt overwhelmed by efforts to get a perfect score on the ratings. They put to much effort into sales of an extende The sales staff was excellent. I felt overwhelmed by efforts to get a perfect score on the ratings. They put to much effort into sales of an extended warranty. More

They take care of you like family! This dealership really looks out for their customers. They make you feel welcome, not overwhelmed. From services, beverages while you wait, lounge a This dealership really looks out for their customers. They make you feel welcome, not overwhelmed. From services, beverages while you wait, lounge area, finance... the whole experience was amazing. More

Very satisfied sandy was very helpful with everything I was looking for. I would recommend anyone to contact her. She had already left for the day, I asked for her s sandy was very helpful with everything I was looking for. I would recommend anyone to contact her. She had already left for the day, I asked for her specifically, she was called and came back in immediately and helped me with everything I needed. More

Sandy and Karl created a very positive experience When making such a large purchase, the experience is hugely enhanced when the sales agent is patient, upbeat, easy to contact by email etc, and doesn' When making such a large purchase, the experience is hugely enhanced when the sales agent is patient, upbeat, easy to contact by email etc, and doesn't put on the pressure--Sandy Dragovan met all these characteristics, plus is very personable and friendly. Karl Benson in internet sales provided very timely, detailed, precise responses to questions. Together, Sandy and Karl created a very positive experience. More

Robert was fantastic We were in a rush over Christmas, and Robert Barkley was fantastic. We test drove a couple cars and spent several hours reviewing options. Robert took We were in a rush over Christmas, and Robert Barkley was fantastic. We test drove a couple cars and spent several hours reviewing options. Robert took his time with us, was patient, and answered all of our questions. Even though we live in Brooklyn, I will continue to recommend Robert and Faulkner to our friends. I never felt forced to make a decision, as I have at other dealers. I rarely feel comfortable in the sales process (working in sales, myself), but Robert was the true representation of the culture at Faulkner Subaru. Thank you for your help and guidance. More

Sandy my agent was wonderful. The whole process was done in a timely manner. And everyone involved was friendly and very helpful. The financial part of the sale was understandable. The whole process was done in a timely manner. And everyone involved was friendly and very helpful. The financial part of the sale was understandable. Would buy my future vehicles from this dealership and would refer my family and friends. More

New 2017 outback Sandy was a great help finding our new car. She was very knowledgabe and explained all the options. The staff were all helpful and friendly. The pr Sandy was a great help finding our new car. She was very knowledgabe and explained all the options. The staff were all helpful and friendly. The price was great with no hassels. More

Great dealership Friendly staff make you feel like they truly care about you, not just your checkbook. And the best part is.....your getting a Subaru!! Sandy, Jillian Friendly staff make you feel like they truly care about you, not just your checkbook. And the best part is.....your getting a Subaru!! Sandy, Jillian, Brian, and the rest of the crew were a pleasure. I brought my parents in for their new ride, and the experience brought me back for my own. More