Faulkner Subaru Harrisburg

Wow, what a great experience we had at Faulkner Subaru in Harrisburg, PA! Frank Gambino was very informative on all aspects of our new Outback and tailored the test drive to the type of driving I would be d Harrisburg, PA! Frank Gambino was very informative on all aspects of our new Outback and tailored the test drive to the type of driving I would be doing. A summer rainstorm started about the time we were ready to drive, and Frank said something like, Great, this will really show you how the Subaru handles. He braved the storm and pulled the outback into the shop where we could enter it without getting wet! He was right: it drove like a dream! The symmetrical all-wheel drive and continuously variable transmission (CVT) are noticably different than anything I've ever driven, and I love this Subaru!!! Thanks to everyone who stayed making it possible for me to take home my new Outback that night. More

Frank Gambino was a great sales rep and appreciate his help. I was a bit disappointed on how long it took the other departments to process the sale paperwork and loans, we spent a good deal of time waiti help. I was a bit disappointed on how long it took the other departments to process the sale paperwork and loans, we spent a good deal of time waiting for the final documents. I guess we'll see how the service department is next! More

My experience was great. All of the staff was super friendly, even those that weren't working with me. Sandy (sales person) was easy to work with and no there were no high pressure sales tactics. I go friendly, even those that weren't working with me. Sandy (sales person) was easy to work with and no there were no high pressure sales tactics. I got a great deal on my trade-ins. More

Very responsive to my questions along with "over the top" customer service. Explanations were thorough and all individuals in the sales area were kind and friendly. Overall, a satisfying car purchase top" customer service. Explanations were thorough and all individuals in the sales area were kind and friendly. Overall, a satisfying car purchase experience. More

Jim made looking for the right car for us a snap. Great personality, honest, sincere, and best of all NOT PUSHY!! Really laid back and relaxed. If he didn't know an answer to a question he would get to the personality, honest, sincere, and best of all NOT PUSHY!! Really laid back and relaxed. If he didn't know an answer to a question he would get to the bottom of it! Great team! We love our 2011 Forester! More

It was a pleasant experience to deal with Frank Gambino to lease a Forester. No presure approach allowed us to make a decision that was right for us. The professionalism and speed of the delivery of the to lease a Forester. No presure approach allowed us to make a decision that was right for us. The professionalism and speed of the delivery of the car was delightfully swift. More

Our service was good. We hit one glitch at the point of arrangement for financing. Brian was able to work through the issue and close the deal with us. arrangement for financing. Brian was able to work through the issue and close the deal with us. More

Our experience with Faulkner of Harrisburg was Outstanding! 1) Easy to deal with the friendly Sales Representative (Tom Hower) 2) The Floor Manager and Staff went out of their way to get the c Outstanding! 1) Easy to deal with the friendly Sales Representative (Tom Hower) 2) The Floor Manager and Staff went out of their way to get the car we wanted by looking for and finding one 200 Miles away, and getting it in within a short time frame. 3) We received a very reasonable trade price for our old car. 4) Tom and the rest of the staff gave us an extensive briefing about the car and what to expect from their service department and what all the Maintenance agreements included and why. 5) We highly recommend anyone interested in getting a new or used Subaru to go to Faulkner Subaru in Harrisburg and to ask for Tom. Overall, My Wife and I were very impressed and since the car is hers, and She is happy..... I am Happy! More

My wife and I decided to trade in our Chrysler Crossfire, which frankly was like a member of the family, for a new Subaru Outback. After looking through Faulkner's website, I found the model which fit our ne which frankly was like a member of the family, for a new Subaru Outback. After looking through Faulkner's website, I found the model which fit our needs and visited the dealership to check it out. Once I arrived, I was greeted by FRANK GAMBINO and right off the bat, he was just AWESOME! He's friendly, listened to me ramble on and never at any point applied any sales pressure. Frank was an absolute pleasure to work with through the deal and I'm very grateful as I really don't like car shopping much. Overall, his attention to detail, flexibility and customer service was second to none. In regards to dealership itself... the trade value they provided was excellent, the price of the vehicle was competitive, financing was easy and final delivery was just smooth. More

I was looking for a reliable used car. I went to their tent sale and they did not have anything I wanted there but they were getting a trade in at their dealership. They drove me to the dealership and sh tent sale and they did not have anything I wanted there but they were getting a trade in at their dealership. They drove me to the dealership and showed me the car. We negotiated a price and they followed through with everything they promised. I trust the dealership to provide good service. I would do business with them in the future. More