Faulkner Subaru Harrisburg

My experience was great. All of the staff was super friendly, even those that weren't working with me. Sandy (sales person) was easy to work with and no there were no high pressure sales tactics. I go friendly, even those that weren't working with me. Sandy (sales person) was easy to work with and no there were no high pressure sales tactics. I got a great deal on my trade-ins. More

Very responsive to my questions along with "over the top" customer service. Explanations were thorough and all individuals in the sales area were kind and friendly. Overall, a satisfying car purchase top" customer service. Explanations were thorough and all individuals in the sales area were kind and friendly. Overall, a satisfying car purchase experience. More

Jim made looking for the right car for us a snap. Great personality, honest, sincere, and best of all NOT PUSHY!! Really laid back and relaxed. If he didn't know an answer to a question he would get to the personality, honest, sincere, and best of all NOT PUSHY!! Really laid back and relaxed. If he didn't know an answer to a question he would get to the bottom of it! Great team! We love our 2011 Forester! More

It was a pleasant experience to deal with Frank Gambino to lease a Forester. No presure approach allowed us to make a decision that was right for us. The professionalism and speed of the delivery of the to lease a Forester. No presure approach allowed us to make a decision that was right for us. The professionalism and speed of the delivery of the car was delightfully swift. More

Our service was good. We hit one glitch at the point of arrangement for financing. Brian was able to work through the issue and close the deal with us. arrangement for financing. Brian was able to work through the issue and close the deal with us. More

Our experience with Faulkner of Harrisburg was Outstanding! 1) Easy to deal with the friendly Sales Representative (Tom Hower) 2) The Floor Manager and Staff went out of their way to get the c Outstanding! 1) Easy to deal with the friendly Sales Representative (Tom Hower) 2) The Floor Manager and Staff went out of their way to get the car we wanted by looking for and finding one 200 Miles away, and getting it in within a short time frame. 3) We received a very reasonable trade price for our old car. 4) Tom and the rest of the staff gave us an extensive briefing about the car and what to expect from their service department and what all the Maintenance agreements included and why. 5) We highly recommend anyone interested in getting a new or used Subaru to go to Faulkner Subaru in Harrisburg and to ask for Tom. Overall, My Wife and I were very impressed and since the car is hers, and She is happy..... I am Happy! More

My wife and I decided to trade in our Chrysler Crossfire, which frankly was like a member of the family, for a new Subaru Outback. After looking through Faulkner's website, I found the model which fit our ne which frankly was like a member of the family, for a new Subaru Outback. After looking through Faulkner's website, I found the model which fit our needs and visited the dealership to check it out. Once I arrived, I was greeted by FRANK GAMBINO and right off the bat, he was just AWESOME! He's friendly, listened to me ramble on and never at any point applied any sales pressure. Frank was an absolute pleasure to work with through the deal and I'm very grateful as I really don't like car shopping much. Overall, his attention to detail, flexibility and customer service was second to none. In regards to dealership itself... the trade value they provided was excellent, the price of the vehicle was competitive, financing was easy and final delivery was just smooth. More

I was looking for a reliable used car. I went to their tent sale and they did not have anything I wanted there but they were getting a trade in at their dealership. They drove me to the dealership and sh tent sale and they did not have anything I wanted there but they were getting a trade in at their dealership. They drove me to the dealership and showed me the car. We negotiated a price and they followed through with everything they promised. I trust the dealership to provide good service. I would do business with them in the future. More

From the time I submitted an inquiry through their website to the time I made my purchase, everyone was responsive, helpful and genuine. My salesperson, Sandy, was extremely knowledgeable -- yet also website to the time I made my purchase, everyone was responsive, helpful and genuine. My salesperson, Sandy, was extremely knowledgeable -- yet also friendly and low-pressure. She took the time to let me test drive both the Outback and the Legacy, then the Outback again when I wanted my wife to try it out. The price I was quoted at Faulkner was as good or better than other dealerships with whom I checked. But we came to Faulkner because we've had positive experiences with their service department on our other vehicle (a Subaru Forester), unlike what we experienced at another Subaru dealership in the area. I would highly recommend Sandy and the crew at Faulkner for a positive car-buying experience. (And by the way...the Outback is AWESOME!) More

Excellent experience, in and out in 30 minutes, very friendly and helpful. No pressure sales, offer of deals for maintenance went quickly, paperwork and finance documents done very fast. friendly and helpful. No pressure sales, offer of deals for maintenance went quickly, paperwork and finance documents done very fast. More