Faulkner Subaru Harrisburg

Our service was good. We hit one glitch at the point of arrangement for financing. Brian was able to work through the issue and close the deal with us. arrangement for financing. Brian was able to work through the issue and close the deal with us. More

Our experience with Faulkner of Harrisburg was Outstanding! 1) Easy to deal with the friendly Sales Representative (Tom Hower) 2) The Floor Manager and Staff went out of their way to get the c Outstanding! 1) Easy to deal with the friendly Sales Representative (Tom Hower) 2) The Floor Manager and Staff went out of their way to get the car we wanted by looking for and finding one 200 Miles away, and getting it in within a short time frame. 3) We received a very reasonable trade price for our old car. 4) Tom and the rest of the staff gave us an extensive briefing about the car and what to expect from their service department and what all the Maintenance agreements included and why. 5) We highly recommend anyone interested in getting a new or used Subaru to go to Faulkner Subaru in Harrisburg and to ask for Tom. Overall, My Wife and I were very impressed and since the car is hers, and She is happy..... I am Happy! More

My wife and I decided to trade in our Chrysler Crossfire, which frankly was like a member of the family, for a new Subaru Outback. After looking through Faulkner's website, I found the model which fit our ne which frankly was like a member of the family, for a new Subaru Outback. After looking through Faulkner's website, I found the model which fit our needs and visited the dealership to check it out. Once I arrived, I was greeted by FRANK GAMBINO and right off the bat, he was just AWESOME! He's friendly, listened to me ramble on and never at any point applied any sales pressure. Frank was an absolute pleasure to work with through the deal and I'm very grateful as I really don't like car shopping much. Overall, his attention to detail, flexibility and customer service was second to none. In regards to dealership itself... the trade value they provided was excellent, the price of the vehicle was competitive, financing was easy and final delivery was just smooth. More

I was looking for a reliable used car. I went to their tent sale and they did not have anything I wanted there but they were getting a trade in at their dealership. They drove me to the dealership and sh tent sale and they did not have anything I wanted there but they were getting a trade in at their dealership. They drove me to the dealership and showed me the car. We negotiated a price and they followed through with everything they promised. I trust the dealership to provide good service. I would do business with them in the future. More

From the time I submitted an inquiry through their website to the time I made my purchase, everyone was responsive, helpful and genuine. My salesperson, Sandy, was extremely knowledgeable -- yet also website to the time I made my purchase, everyone was responsive, helpful and genuine. My salesperson, Sandy, was extremely knowledgeable -- yet also friendly and low-pressure. She took the time to let me test drive both the Outback and the Legacy, then the Outback again when I wanted my wife to try it out. The price I was quoted at Faulkner was as good or better than other dealerships with whom I checked. But we came to Faulkner because we've had positive experiences with their service department on our other vehicle (a Subaru Forester), unlike what we experienced at another Subaru dealership in the area. I would highly recommend Sandy and the crew at Faulkner for a positive car-buying experience. (And by the way...the Outback is AWESOME!) More

Excellent experience, in and out in 30 minutes, very friendly and helpful. No pressure sales, offer of deals for maintenance went quickly, paperwork and finance documents done very fast. friendly and helpful. No pressure sales, offer of deals for maintenance went quickly, paperwork and finance documents done very fast. More

We were searching for a fuel efficient vehicle that still provided the "go anywhere" advantage of all wheel drive, and decided on Subaru. Faulkner was not the first Subaru dealership we visited, but it was provided the "go anywhere" advantage of all wheel drive, and decided on Subaru. Faulkner was not the first Subaru dealership we visited, but it was the last. We found the service to be professional, friendly, and extremely considerate of our two year old daughter. Frank Gambino is a professional and considerate man who did not try to play stereotypical "used car salesman games". I will certainly continue to use Faulkner for my service needs and consider them again when I purchase another vehicle. More

The staff at Faulkner Subaru was a pleasure to work with to buy a new Subaru Forester. They walked me through every facet of the transaction with care and consideration; valued my business and didn't use an to buy a new Subaru Forester. They walked me through every facet of the transaction with care and consideration; valued my business and didn't use any "high-pressure" tactics to sell me the vehicle I was interested in. I came to Faulkner Subaru because of a pleasant past experience there, and because they threw in all sorts of perks -- free inspections, car washes, shuttle rides -- in the deal. The staff is tremendously courteous, especially after the sale. A very important consideration for me. I also liked the way Brian -- finance guy -- took me through the varying, sometimes maddening, options extended coverages and treatments. Once again, no high-pressure tactics. Finally, I went through Consumer Reports' "Build and Buy this Car" feature on its website to line up potential dealers and to sort out what was a fair or good price for what I was after. Faulkner stepped up and honored the price listed. Thanks Faulkner Subaru. Know that I'll be back again for another Subaru someday! More

We have purchase 4 new Subaru's from Jim Smee. He is friendly and personable. Jim provides good sales support and continued support after the sale. Jim listens to what we are looking for and what we w friendly and personable. Jim provides good sales support and continued support after the sale. Jim listens to what we are looking for and what we want in options and sees to it we have the car and accessories we really want. There is no pushy or pressure sales tactics involved. Any time I visit for routine service, Jim always takes a few minutes to 'visit' if he is there. As for service, Faulkner is always great. Setting up the appointment I want is easy, the service is great, they are always on time completing the service and will call when the vehicle is ready. All of the staff is friendly and compitent. More

Sandy was very friendly and helpful. The dealership was very clean and organized. She had the car detailed and ready to go when I got there to pick it up. So far great dealership. The only negative I ca very clean and organized. She had the car detailed and ready to go when I got there to pick it up. So far great dealership. The only negative I can think of is the finance guy was really pushy with the extended warranty. More