Faulkner Subaru Harrisburg

I gave this rating because of my overall experience. The purchase price is the No. 1 priority. But customer service is just as important. Frank Gambino was more approachable than the salesperson at Faulkner purchase price is the No. 1 priority. But customer service is just as important. Frank Gambino was more approachable than the salesperson at Faulkner Nissan. And my family shares my sentiments about Frank. He was straightforward when we negotiated the price of my new car. It was a pleasure working w/ Doug also. I was 100% satisfied w/ the selection of my car. More

Our experience at Faulkner Subaru was excellent. Frank and Matt went beyond the call of duty. Our "deal" was more than fair. They got the car we wanted within a day... and then the kicker was that we d and Matt went beyond the call of duty. Our "deal" was more than fair. They got the car we wanted within a day... and then the kicker was that we decided not to take that car. Yes people, we changed our minds on the spot and took a different car off the show room floor. Needless to say, more negotiating and a complete redo of all the paper work. What could have been a major hassle was handled smoothly and we were put at ease through the entire process. After a bit of a delay (caused by us) we drove home in our new car. We were so impressed that we will make the longer drive and have our vehicle serviced at this dealership. We received excellent treatment and service and would recommend Faulkner Subaru. More

The experience was very positive and enjoyable. We had an appointment at 4:30, but because of bad weather and street flooding I made it to the dealership almost an hour and a half later. No problem! Tom an appointment at 4:30, but because of bad weather and street flooding I made it to the dealership almost an hour and a half later. No problem! Tom took us on a test drive in the Forester, thoroughly going over all the features of the all-wheel drive etc. Afterward he and Eric went over the financing and other options, in spite of late time and some other snags (our fault), and we were able to complete the transaction this evening and take the new car home that evening. More

Sales staff was very good to work with. Frank was thorough in his explanation of the vehicle. Shopping for inventory on the website was excellent. thorough in his explanation of the vehicle. Shopping for inventory on the website was excellent. More

I had a great experience at Faulkner Subaru. Tom was freindly and very informative about the subaru forrester i bought,he knew the car inside and out.There was no pressure to buy anything.I would buy an freindly and very informative about the subaru forrester i bought,he knew the car inside and out.There was no pressure to buy anything.I would buy another car from them. More

We called and made an appt to drive two different Subaru's. Frank was accommodating and not pushy at all. He answered our questions and those he didn't know the answer to he asked for assistance (G Subaru's. Frank was accommodating and not pushy at all. He answered our questions and those he didn't know the answer to he asked for assistance (GPS setup). Good experience and would certainly recommend this dealership. More

Very good customer experience. Excellent test driven, excellent description of all of the vehicles features. I have purchased 3 vehicles from Faulker (2 Honda, 1 Subaru) and have been happy with the buy excellent description of all of the vehicles features. I have purchased 3 vehicles from Faulker (2 Honda, 1 Subaru) and have been happy with the buyer experience in all cases. More

Received a quote online for this dealership and another. Without any hassles they were willing to beat the other dealership's price. Sandy was a joy to work with; no high pressure sales and real friendly, Without any hassles they were willing to beat the other dealership's price. Sandy was a joy to work with; no high pressure sales and real friendly, plus she really new the features of the car. More

Wow, what a great experience we had at Faulkner Subaru in Harrisburg, PA! Frank Gambino was very informative on all aspects of our new Outback and tailored the test drive to the type of driving I would be d Harrisburg, PA! Frank Gambino was very informative on all aspects of our new Outback and tailored the test drive to the type of driving I would be doing. A summer rainstorm started about the time we were ready to drive, and Frank said something like, Great, this will really show you how the Subaru handles. He braved the storm and pulled the outback into the shop where we could enter it without getting wet! He was right: it drove like a dream! The symmetrical all-wheel drive and continuously variable transmission (CVT) are noticably different than anything I've ever driven, and I love this Subaru!!! Thanks to everyone who stayed making it possible for me to take home my new Outback that night. More

Frank Gambino was a great sales rep and appreciate his help. I was a bit disappointed on how long it took the other departments to process the sale paperwork and loans, we spent a good deal of time waiti help. I was a bit disappointed on how long it took the other departments to process the sale paperwork and loans, we spent a good deal of time waiting for the final documents. I guess we'll see how the service department is next! More