
Faulkner Subaru Harrisburg
Harrisburg, PA
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After purchasing a 2011 Subaru Outback from Faulkner Subaru, only 9 months later hit a deer going 60mph and ended up totaling the car. All the way from Subaru roadside assistance to going back to Subaru Subaru, only 9 months later hit a deer going 60mph and ended up totaling the car. All the way from Subaru roadside assistance to going back to Subaru and purchasing a new 2012 Outback we were always taken care of by Faulkner Subaru and their team. We love going to the Service Center at the dealership to get our regular maintenance everyone is always super helpful. More
They had the car I wanted and were thorough (including a very comprehensive test drive) in selling it to me. Salesman Tom very knowledgeable and good trade in value for my unit. very comprehensive test drive) in selling it to me. Salesman Tom very knowledgeable and good trade in value for my unit. More
Sandy was very easy to work with. Helpful but not agressive. Had the vehicle that I was looking for. The price was several hundred better then the other dealer that I was looking at. agressive. Had the vehicle that I was looking for. The price was several hundred better then the other dealer that I was looking at. More
It was a pleasure doing business with Frank and other members of Faulkner Subaru. Would definitely recommend this dealership to anyone looking for a Subaru. members of Faulkner Subaru. Would definitely recommend this dealership to anyone looking for a Subaru. More
All the people there were very helpful and knowledgeable. It was one of the best car buying experience I have ever had. I would recommend this dealership to my friends. It was one of the best car buying experience I have ever had. I would recommend this dealership to my friends. More
It is a good experience to buy my new car with Faulkner subaru in harrisburg. I am very satisfy with their work from test drive to price negotiation to the final delivery of the vehicle. subaru in harrisburg. I am very satisfy with their work from test drive to price negotiation to the final delivery of the vehicle. More
Both before and after the sale, the staff was there to help...whether it was their customer or not, they all pitched in! I can honestly say that these friendly folks worked to get me the car I wanted help...whether it was their customer or not, they all pitched in! I can honestly say that these friendly folks worked to get me the car I wanted More
I would recommend this dealership because they go beyond what they need to do to get you in a car. Didn't have car I wanted on lot and Frank went and found one for me within a day. Just bought the car and I what they need to do to get you in a car. Didn't have car I wanted on lot and Frank went and found one for me within a day. Just bought the car and I love it.Everyone is very friendly at Faulkner. More
we went in on a saturday. was told that someone would be found to help us (unfortunately found out, 20 mins later) that everyone was actually with other customers. which was fine, but it would have been ni found to help us (unfortunately found out, 20 mins later) that everyone was actually with other customers. which was fine, but it would have been nice to have been told that from the start) sandy was the first one open and was not very pleasant from the start. seemingly every other statement was 'everyone was busy' . yes thats fine, but not its an excuse for everything. she didnt explain anything just demanded things from us and would walk away without telling us why she needed it. finally got doug jones to come over. im assuming he is the manager and seemed to be a bit irritated at us at first, but quickly realized we werent being difficult, we just wanted to know why and what was going on. in the end, we got our answers from doug. **note, after doug came over sandy walked away and never came back! would never buy from her with her attitude! too bad for her since we are looking at purchasing 2 new cars. More
Faulkner Subaru in Harrisburg PA was a great dealership to work with. Everybody was very nice. Sandy Dragovan was incredibly nice to deal with. Sandy answered phone calls and replied to my emails promplty to work with. Everybody was very nice. Sandy Dragovan was incredibly nice to deal with. Sandy answered phone calls and replied to my emails promplty. She gave me the best price I could find anywhere on my new Subaru Legacy. Most of all Sandy went above and beyond and came in on her day off so I could pick up my car! I can't express how much I appreciated this gesture. I live about an hour and a half away from the dealership and when I arrived my car was cleaned and ready for me to take it off the lot. This was my very first car purchase and the people at Faulkner Subaru really made it go smoothly. I would highly recommend this dealership to my family and friends. Thanks for everything! More