
Faulkner Subaru Harrisburg
Harrisburg, PA
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I had stopped here on a hunt for a car to replace my 2003 Volkswagen GTI 1.8T. I was looking for something reliable, affordable, fuel efficient, manual and all wheel drive, preferably a hatchback. I am 19, w Volkswagen GTI 1.8T. I was looking for something reliable, affordable, fuel efficient, manual and all wheel drive, preferably a hatchback. I am 19, with very little credit established and had been looking for some help with financing. But I was sick of "buy here, pay here" lots and was definitely not looking forward to buying another "affordable" yet unreliable used car. As soon as I pulled onto the lot, a salesman was there to assist me. He helped me to find a car that matched what I was hoping to find, exactly. On top of all of that, it was brand new. Everyone at Faulkner Subaru was very helpful, including the general manager, who kept my little sisters entertained through some of the process, offering them balloons and slinkies. All employees were beside me every step of the way while purchasing my new car. From meeting my asking price on my trade-in, to helping me find reasonable insurance on my new car. It wasn't a simple process, but they helped it to go as smoothly as possible and really accomodated to all of my needs. More
I purchased "Sweet Pea" in May 2012. Sweet Pea is a 2012 Subaru Legacy with a 6 speed manual. Faulkner was the closest dealer to our home that had a manual transmission Legacy on the lot. I would is a 2012 Subaru Legacy with a 6 speed manual. Faulkner was the closest dealer to our home that had a manual transmission Legacy on the lot. I would recommend Faulkner to anyone looking to purchase a Subaru, everyone in the sales department was very nice to us when we were in looking at the cars. Sandy took us for our test drive and having her as a sales rep was a treat. Sandy was very well informed about the Legacy and there was no pressure to purchase. We took a few weeks to make our final decision as to which brand car we wanted to purchase and Subaru was hands down the best choice of the seven different models/brands that we test drove. We were able to complete the financing info by internet and Sweet Pea was ready to go when we were ready to pick her up. I've been having so much fun driving Sweet Pea I hadn't taken the time to sit down and write a review. More
I had specific make(s)/model(s)of highly rated by consumer reports in mind when shopping for a pre-owned vehicle, and they had three available. I called to be sure they were available to see, and wa consumer reports in mind when shopping for a pre-owned vehicle, and they had three available. I called to be sure they were available to see, and was connected to Lanny Kemble. He was most accomodating, going to check on them and get one from another dealership close by for me to look at. That vehicle was already sold, but the other two were available. We looked at both, I decided on the Acura MDX, test drove, etc, got a fair price with two items to be "fixed" prior to delivery. He also arranged to have my personal mechanic inspect the vehicle for anything mechanical. ( he personally took it to him for me) Two more items were suggested by my mechanic, and the vehicle was deemed to be at a fair price, etc.and both items were taken care of prior to delivery. I had one minor problem with the A/C and it was taken care of on time by appointment the following day with only an hour wait. I must admit, it was a great experienve dealing with Lanny, Chris and the entire staff at Faulkner Subaru. The entire process was extremely smooth, un complicated, and done on time. FYI: I was purchasing a vehicle "AS IS" due to age & mileage and everything that was requested was "fixed", no questions asked. It was a pleasure dealing with them. More
The salesman was very knowledgable concerning the product. He spent a long time describing and explaining the features. Chris also gave us time to ourselves with the product to make up our own minds. product. He spent a long time describing and explaining the features. Chris also gave us time to ourselves with the product to make up our own minds. Most important to my wife was that she was included in the discussions where other salesman tended to speak mainly to the man. (Me) Chris had a very pleasing personality which made both of us feel very comfortable. More
All, especially Sandy were very helpful, easy to work with, not pushy, pleasant, informative, friendly, knowledgeable, and available at almost a moments notice: overall a very good experience. In addi with, not pushy, pleasant, informative, friendly, knowledgeable, and available at almost a moments notice: overall a very good experience. In addition, i've been getting timely reminders of upcomming maintenance. More
We stopped in at Faulkner Subaru just to look and ended up purchasing a 2012 Outback which we absolutely LOVE! Frank was extremely knowledgeable about the vehicle and answered many questions for us. He w up purchasing a 2012 Outback which we absolutely LOVE! Frank was extremely knowledgeable about the vehicle and answered many questions for us. He was not pushy at all and took us out in two different Subaru vehicles. David in Finance was extremely professional and helpful in helping us with the financial side. Matt Smith was awesome to deal with and our trade in went smoothly. We will definitely purchase a Subaru again and will only go to Faulkner for future vehicle purchases. More
One evening, on a whim, I stopped by Faulkner Subaru, not expecting to find anything within my price range. However, I heard great things about Subaru's and was curious. I had been to other car dealerships ( expecting to find anything within my price range. However, I heard great things about Subaru's and was curious. I had been to other car dealerships (Ford, Kia, Toyota, etc.) and seen 5-door hatchbacks that interested me. The first thing most reps showed me was the gadgetry, bells and whistles, none of which interests me in the least. Sandy Dragovan is the sales representative who took me out to a 5-door Subaru Impreza, popped the hood, and showed me the engine and talked to me about the advanced safety features standard on all models of the Impreza. Thank you, Sandy. Once we were inside the car, the Impreza was not short on the grand gadgetry, but Sandy was willing at once to work with me on ordering the car I wanted (one without bells and whistles) if it didn't exist on the lot. And that is exactly what she did. I was immediately comfortable with Sandy, who never pushed me, assumed or told me what I wanted. Sandy made the process of ordering the car I wanted and choosing its features simple, quick, and enjoyable. Admittedly, I am not easy to please, but Sandy made it seem like it was easy for her. Sandy's knowledge, intelligence, and character makes me sure to do business with her again. I plan to keep my Impreza for a very long time. I only hope Sandy is still at Faulkner Subaru when it comes time for my next car. Complications arose with my trade-in, but everyone at Faulkner Subaru worked together with the one focus of getting me in my new car as soon as possible with the best possible deal. I was told my car would be ready in four to eight weeks, and in four weeks I was driving the nicest car I've ever owned. More
I am very pleased with my experience with Faulker Subaru of Harrisburg. My salesman, Chris Carvell, was great. He was very thorough with information and answering all my questions and finding the perfect of Harrisburg. My salesman, Chris Carvell, was great. He was very thorough with information and answering all my questions and finding the perfect vehicle for me. So far I am VERY PLEASED AND IMPRESSED WITH MY NEW SUBARU. This is my first Subaru and it won't be my last. I also own a Chevy Truck and a Ford Truck. The gas mileage with my new Subaru is MORE than quoted on the sticker. It rides and drives like a dream. I don't have the name of the gentleman who handled the financial part of the deal, but he also was very helpful and accommodating. I would HIGHLY RECOMMEND SUBARU AND FAULKER SUBARU. More
Best customer experience ever from a car dealer! Extremely help,convenient, and by far the best car buying deal around. Chris was able to help me get a better deal than I had expected. Extremely help,convenient, and by far the best car buying deal around. Chris was able to help me get a better deal than I had expected. More
Thanks for the great deal on an awesome vehicle. We enjoyed getting to know the Subaru brand and comparing the various models to determine the best vehicle for our needs. enjoyed getting to know the Subaru brand and comparing the various models to determine the best vehicle for our needs. More