
Faulkner Subaru Harrisburg
Harrisburg, PA
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Frank Gambino is everything you would want in a car sales person. He was friendly right from the first handshake and a very engaging conversationalist. Frank's knowledge and passion for all things Subaru w person. He was friendly right from the first handshake and a very engaging conversationalist. Frank's knowledge and passion for all things Subaru was demonstrated throughout the process, but was especially apparent when he explained the many features of the car. Never once did we feel pressured. Finally, Frank presented us with what we felt was a very fair price and the deal was sealed! More
Great experience, very competitive pricing. Other Subaru dealerships in the Harrisburg area were not able to beat or even meet the pricing that Faulkner Subaru offered me on a new vehicle. Very nice custom dealerships in the Harrisburg area were not able to beat or even meet the pricing that Faulkner Subaru offered me on a new vehicle. Very nice customer service and pleasant experience. Be sure to negotiate pricing on any additional warranties etc. More
Mr. Smee, and all the employees there, were extremely helpful and very knowledgeable of the vehicle and related equipment. We were never pressured, in any manner, to make the purchase. We were allowed helpful and very knowledgeable of the vehicle and related equipment. We were never pressured, in any manner, to make the purchase. We were allowed to test drive the car whenever we wanted, and we could inspect the vehicle at our leisure. Mr. Smee was always availble to answer all questions. He even returned a telephone call to answer a question we had on a Sunday. Mr. Smee actually made buying the car an enjoyable experience. (And I hate to buy cars). So in short, go to Faulkner Subaru and see Mr. Smee - he is the key. More
Friendly and welcoming by manager and sales rep, Sandy. Fair price from the start. They obtained the vehicle I was interested in and made the entire experience a breeze. Fair price from the start. They obtained the vehicle I was interested in and made the entire experience a breeze. More
We are repeat customers to Faulkner Subaru and Sandy. We had such a positive buying experience when we bought our Subaru Impreza 2 years ago, that we went back to see Sandy. We would recommend Sandy and Fa had such a positive buying experience when we bought our Subaru Impreza 2 years ago, that we went back to see Sandy. We would recommend Sandy and Faulkner Subaru to anyone looking to buy a car. We LOVE our new Red Outback! More
Upon my first phonecall to see what inventory was on your lot Sandy was very helpful. She gathered all needed information and when I arrived at your showroom she met me and was willing to assist me in explor lot Sandy was very helpful. She gathered all needed information and when I arrived at your showroom she met me and was willing to assist me in exploring all cars I would be interested in seeing and driving. She followed up with me and kept me informed of the the delivery date of my Crosstrek. I usually deal with another dealership which is closer to my address but because of Sandy Dragovan I came to Faulkner. More
Jim was really great and helping us, when it came to buying my beetle. Andrea was also great with helping us the paperwork.All the other staff was really friendly was as well :) thanks guys!! Wonderfu buying my beetle. Andrea was also great with helping us the paperwork.All the other staff was really friendly was as well :) thanks guys!! Wonderful staff More
Perfect...no need to say more. This dealership totally understands customer service from sales to finance to management. As my daughter [the 1st time car buyer] would say - they "Rock" understands customer service from sales to finance to management. As my daughter [the 1st time car buyer] would say - they "Rock" More
We gave this rating because the overall experience with the employees at Faulkner made us feel at ease when making a substantial purchase of this kind. Sandy Dragovan explained things in detail and answere the employees at Faulkner made us feel at ease when making a substantial purchase of this kind. Sandy Dragovan explained things in detail and answered all of our questions regarding the purchase of our new Outback. Also, the General Manager, Matt Smith, was very personable and made us feel like we were the most important customers at the dealership. More