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Faulkner Subaru Harrisburg

Harrisburg, PA

4.8
253 Reviews

3233 Paxton Street

Harrisburg, PA

17111

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Showing 253 reviews

March 26, 2025

Dealership in it’s own is great it’s just so challenging to get in and out of the property. More

by durellerman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leo
Mar 28, 2025 -

Faulkner Subaru Harrisburg responded

Hi, thank you so much for your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2025

This is our third Faulkner Subaru. We are repeat customers because of friendly yet professional and excellent customer service. More

by mmmccarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mann, Steve Schreffler, Mitchell Gluntz
Mar 28, 2025 -

Faulkner Subaru Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2025

They always go above and beyond for their clients! Wouldn’t want to go anywhere else, I feel Subaru’s offer the most safety a vehicle can offer. The staff are always willing to go out of their way to More

by nic.myers1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Tritch, Kyle Volk, Mitchell Gluntz, Ron Spohn, Evelyn Bertoni, Jared Judson
Mar 01, 2025 -

Faulkner Subaru Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 14, 2024

I contacted salesperson Dan Mann of Faulkner Subaru on a possible trade in of my 23 Sub Forrester Wilderness 6 months old 4,700 miles and was quoted low KBB value of $10,000 below retail. Dan became ( as i More

by Anthony Butch
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Dan Mann
Jul 14, 2024 -

Faulkner Subaru Harrisburg responded

Hi Anthony, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to our General Sales Manager, Ron Spohn at rspohn@faulknersubaru.com or 717-213-3462.

Jul 14, 2024 -

Anthony Butch responded

No thanks… that was the second time having to be treated like this by Dan Mann. A few years back he was the same way. I do not not need to deal with his arrogance. And how can you ask me for another chance when Dan the man stated that I cannot step foot on the property and buy or look at a car ever again! I assume that he is above your pay grade….????

June 27, 2024

Recently purchased my second Subaru in the last 3 yrs. First class sales and service. Very friendly employees always willing help out and offer assistance as soon as you walk in the door. No pressure sale More

by ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki McFerren, Mitchell Gluntz
Jun 28, 2024 -

Faulkner Subaru Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 20, 2024

Tire went flat today. I experienced excellent emergency service facilitation from Owen D at Subaru, Paxton street, Harrisburg. Greatly appreciate his customer service. More

by Scootch8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen D
Mar 22, 2024 -

Faulkner Subaru Harrisburg responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 23, 2024

everyone is always pleasant and very helpful when arriving and the service is fast and expertly done. More

by cnd961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Remmey
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 20, 2024

I always receive great customer service, and they get my car in and out of the shop quickly. More

by SubiWRXFan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry & one more person.
Mar 02, 2024 -

Faulkner Subaru Harrisburg responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 12, 2024

I love dealing with this dealership. They are always very friendly and I know they would not try to sell me something that I didn’t need. They always explain things to me so that I und More

by Klynn461
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mann in Sales, Jared Judson
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2024

Did the four wheel alignment on time, fair price and alignment made a difference in how the car handled. More

by brennemanrBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with a specific employee
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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