Faulkner Subaru Bethlehem - Service Center

Sadly, I did not have a positive experience and won't be returning. Communication was not the greatest and my car was in the shop for too long for reasons that weren't always clearly expressed at the time returning. Communication was not the greatest and my car was in the shop for too long for reasons that weren't always clearly expressed at the time. They couldn't even get the mileage on the oil change sticker correct. More

Friendly and reliable dealership My experience with Faulkner Subaru since purchasing the Forrester one year ago can be summed up by the expression "Friendly and Reliable Dealership". My experience with Faulkner Subaru since purchasing the Forrester one year ago can be summed up by the expression "Friendly and Reliable Dealership". The customer service has been enjoyable. Service Department has performed oil changes, PA State inspections, and related work in a very professional manner; always on time and with a friendly smile. More

As always the service group goes out of their way to make every visit comfortable. They are timely, answer all questions and explain things in detail. This is especially important to me because some service every visit comfortable. They are timely, answer all questions and explain things in detail. This is especially important to me because some service centers talk to women as though they are not at all car knowledgeable. Love the dealership. More

Assistance with Bluetooth (this was not a service call) Mark was great. He went out his was way to fix my Bluetooth setup . He is honest, experienced and smart. I recommend Mark for everybody! Mark was great. He went out his was way to fix my Bluetooth setup . He is honest, experienced and smart. I recommend Mark for everybody! More

Customer service is amazing! In today's world where it is rare to call a company and speak to a "real" person, Faulkner takes customer service to a new level. Not only do you spe In today's world where it is rare to call a company and speak to a "real" person, Faulkner takes customer service to a new level. Not only do you speak to a person, a person will come to your home and set up your remote garage opener. Service like this is priceless! More

Great Service at Faulkner I have leased Subaru vehicles for over 20 years and always have my service done at the Faulkner Service Department. I never have trouble getting an a I have leased Subaru vehicles for over 20 years and always have my service done at the Faulkner Service Department. I never have trouble getting an appointment when it is convenient for me. I always wait for my vehicle while being serviced and it is a comfortable, clean place to sit and wait for my vehicle. I tell all my friends how I actually enjoy going to the dealership for my servicing because I can sit and read and know they are addressing all my concerns and taking care to make sure my vehicle is a safe one for me to drive. More

My experience with Faulkner Subaru I have had an excellent experience with Faulkner Subaru initial sales to my follow up visit. Everyone has been knowledgeable, helpful and personable. I have had an excellent experience with Faulkner Subaru initial sales to my follow up visit. Everyone has been knowledgeable, helpful and personable. I live in the New Tripoli area and could have leased my Subaru closer to home...I’m happy I didn’t. I most recently dealt with Morgan who should be commended. I like my new Outback and am just as pleased with the dealership. Not much else I can say. More

First Oil Change I schedule my first oil change online which was very easy to do and my appointment went as planned. I waited for the service to be completed in the c I schedule my first oil change online which was very easy to do and my appointment went as planned. I waited for the service to be completed in the customer waiting area for such a very short period of time which was great. More