Faulkner Nissan Mechanicsburg

Timely service with courteous staff. Great communication during the entire process. Knowledgeable staff with appropriate recommendations. Great communication during the entire process. Knowledgeable staff with appropriate recommendations. More

Ken is always attentive and sincere in his approach to servicing his customers. Ken always takes a personal approach. He gets to know his customers to establish both trust and familiarity. Ken is a good servicing his customers. Ken always takes a personal approach. He gets to know his customers to establish both trust and familiarity. Ken is a good one. Nice work!! Keep it going!!! More

Friendly rapid service knowledgeable. Concerned and informative. Clean area and well maintained dealership. Will return Concerned and informative. Clean area and well maintained dealership. Will return More

I took my car in for inspection and maintenance, I told advisor my automatic lights were not working properly, she checked light was on on dashboard. Nothing needed done, today light is off completely. I h advisor my automatic lights were not working properly, she checked light was on on dashboard. Nothing needed done, today light is off completely. I have no automatic lights now More

From sales to finance the experience was exceptional! Thank You Steph Fry and Nissan team. Thank You Steph Fry and Nissan team. More

Terrible service. I would leave a zero if possible. Dropped my car off and didn't receive a call until 6 pm the next day. Of course they didn't have time to fix anythi I would leave a zero if possible. Dropped my car off and didn't receive a call until 6 pm the next day. Of course they didn't have time to fix anything and had to keep it a second day. I called 5 times and no one answered the phone. Tried to sell me a cabin filter I replaced a week prior, tried to sell me other services but never noticed the car needed rear brakes. On top of that the service manager Kaitlyn said " have a better day " after I got upset with her on the phone. Stay away from this service center. Plenty of places that want to earn your buisness. I will never be going back. More

Although my salesman was great, after that I feel like it went downhill. As I was signing all the documents, they gave me the carfax with an accident and stressed that it was only minor . I feel like this sh went downhill. As I was signing all the documents, they gave me the carfax with an accident and stressed that it was only minor . I feel like this should have been given to me prior since the car only had 2,000 miles and I assumed it was nearly new without issues. The keys had someone else’s grocery cards on it and had stickers all over the back and someone’s name. While signing the papers they offered the extended warranty on the certified vehicle and then when I told them what I was willing to pay per month with the warranty they tried to extend the terms of the loan in a sly manner. The guy who did all the financial paperwork talked way too much and too fast. Overall, I currently have buyers remorse. More

They have always been friendly and courtesy to me . I will always used this location. I will always used this location. More

Excellent service and attention to detail. I appreciate that they can get you in quickly and complete. I appreciate that they can get you in quickly and complete. More