Faulkner Nissan Jenkintown

excellent bought my car from there 2 weeks ago. Very nice saleswoman. excellent customer service. made the experience a very pleasurable and smooth process. bought my car from there 2 weeks ago. Very nice saleswoman. excellent customer service. made the experience a very pleasurable and smooth process. thx destiny. More

Gary Bederman the best I got my car from Gary Bederman, amazing experience, he is the best!!!! I would recommend Gary Bederman to any of my family and friends. I got my car from Gary Bederman, amazing experience, he is the best!!!! I would recommend Gary Bederman to any of my family and friends. More

2nd time with Destiny ! Great Experience Overall the experience with my sales person Destiny for both my vehicles purchased was fantastic. She was very patient and helped me narrow down 1 veh Overall the experience with my sales person Destiny for both my vehicles purchased was fantastic. She was very patient and helped me narrow down 1 vehicle and secure the best deal for my family and I. Destiny was more then happy to answer all my questions big or small! She explained each step of the way from test drive to me driving off the lot.! I will be returning to Destiny at Faulkner Nissan once it is time to upgrade to a new vehicle. :) More

Great experience I just wanted write to tell of my great experience purchasing a 2015 Nissan Frontier my sales person William Rockenbach was just terrific! He was ver I just wanted write to tell of my great experience purchasing a 2015 Nissan Frontier my sales person William Rockenbach was just terrific! He was very helpful involved and fun to work with. I think Will has a bright future with Faulkner Nissan ! More

Bad customer service I failed state inspection I came back to get the work done within 30 days for state sticker they charged me again. the year before when I needed brake I failed state inspection I came back to get the work done within 30 days for state sticker they charged me again. the year before when I needed brakes they didn't charge me I argued the issue but paid. I had to wait 2 weeks to reschedule. The manager didn't want to honor my coupon after employee okay. I will never come back here again. More

WORST SERVICE EXPERIENCE OF MY LIFE !!ABSOLUTE WORST SERVICE EXPERIENCE OF MY LIFE!! I bought a pre owned 2013 Pathfinder two weeks ago at a used dealer in NJ. Faulkner happens to be in !!ABSOLUTE WORST SERVICE EXPERIENCE OF MY LIFE!! I bought a pre owned 2013 Pathfinder two weeks ago at a used dealer in NJ. Faulkner happens to be in my neighborhood so I decided to take my car to them for a SIMPLE KEY PROGRAM. I handed them my brand new OEM Nissan blank. An hour later they called and said it’s done. I go back, pay, grab the keys and realized not all the buttons on the fob were working. I went back in, gave him the key and they took my car back to service. AN HOUR LATER, the service writer Ethan comes out to tell me my BCM (body control module) is ‘fried’ and I need a new one for $750. So I ask to speak to the service manager James who is clearly good at making money because he blindly robs people of their cash. He refused to accept responsibility for it and I was forced to have them fix it at my expense as it’s my work vehicle. I called and spoke with about a dozen technicians who work for BMW, Ford and Nissan and every one told me that there is no possible way a key fob could burn out a BCM, zero. He promised the next day it would be fixed. The following day I hear nothing so I call around 3pm and was told by James that the new BCM arrived from Nissan and is also broken so they have to order another. So the following day the same thing happens, no call. I called again and was told by the same thief that the second BCM arrived with a bent pin connector and they have to order yet another one. So now I’m 4 days off of work because they have no idea what they are doing. Thursday rolls around and he finally called to tell me my car is done. I go pick it up and simply asked if I could at least get a refund of the original $85 for programming since I’m leaving with one key and a $700 bill. I was told no because the tech originally did program it. Hahahaha! These guys are awful and no wonder they have so many bad reviews. Such an unprofessional place to bring your vehicle to. Go to Montgomeryville Nissan. I went the same day I picked up my car and they programmed my key in 15 minutes and even gave me a discount, BEWARE OF THESE GUYS! More

Service staff professional Changed dealerships 8/2017, after serious accident Falkner dealership helpful courteous friendly, & professional. From the moment I walked through the Changed dealerships 8/2017, after serious accident Falkner dealership helpful courteous friendly, & professional. From the moment I walked through the door until I purchased my Rogue More

Service, Technicians, & Staff Snakes Do Not Trust, Go to or think your car is being taken care of. I’ve been on top of everything since I bought my car only to have Falkner’s service tech Do Not Trust, Go to or think your car is being taken care of. I’ve been on top of everything since I bought my car only to have Falkner’s service technicians destroy, over charge, never used my warranty’s and have never owned up to their wrong doing. BUYERS BEWARE! USE ANY OTHER NISSAN DEALER. DO NOT USE FAULKNER. They are not trustworthy, educated and service techs don’t know anything about your car, I don’t know how they are still in business. They need to be investigated! Scammers and No one knows anything! Called management and they lie and say that he’s out, busy and dodges your calls and they Have millions of lies ready when you try to contact them about it. More

Worst car ever I will never good back to this dealership was sold a used 2012 Nissan Altima that had existing problems. Took the car to a different Nissan dealershi I will never good back to this dealership was sold a used 2012 Nissan Altima that had existing problems. Took the car to a different Nissan dealership to get looked at and was given a sheet full of problems. Took it back to Nissan and they did not believe what the other dealership said about the car. Long story short my car broke down on the side of the road had to get it towed to a different Nissan dealership and pay $575 because Faulkner said they would not fix it after only having my car for 6 weeks. NEVER GOOD HERE. All they want is your money and once u sign with them YOU ARE STUCK!!!!!! More

My mind has been changed I had an issue with the service dept. the manager called me we met and he has addressed all my issues to my satisfaction and it was a pretty good expe I had an issue with the service dept. the manager called me we met and he has addressed all my issues to my satisfaction and it was a pretty good experience More