
Faulkner Nissan Jenkintown
Jenkintown, PA
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Just went in for complimenatry service check up. Would like to have a better car wash experience. Each visit. You can see smears on vehicle and windows especially if the vehicle is black. Would like to have a better car wash experience. Each visit. You can see smears on vehicle and windows especially if the vehicle is black. More
Outstanding customer experience throughout my buying journey I approached this car purchase in a new way. I got True Car quotes then asked the four dealers who participated to respond to a “request for proposal I approached this car purchase in a new way. I got True Car quotes then asked the four dealers who participated to respond to a “request for proposal, answering the same five questions about price, interest rate, extended warranty and features. Faulkner was tied with another dealer for price, both better than the other two dealers, but their extended warranty pricing was superior. And, their internet sales person was the fastest to respond and very responsive to my questions. I told Faulkner they had won my business! The dealer experience was just as good - the car was ready, in-person salesperson was courteous and knowledgeable and they followed up several times after the sale to check on me. They even transferred the complimentary service calls to a dealer closer to my house, which was very generous I LOVE my car and would definitely recommend Faulkner. I should mention that their finance person, with whom I spent a bit of time completing paperwork, was a lot of fun - smart, friendly, personable and professional- a pleasure to work with. More
Unlikely Visit I purchased a new car here..my experience with the sales guy was awesome. The service provided was very attentive and very knowledgeable information w I purchased a new car here..my experience with the sales guy was awesome. The service provided was very attentive and very knowledgeable information which I entrusted in this new purchase More
Customer service Jose was awesome I definitely recommend him and will be back to him for my next car . He was very friendly and knowable and help get me a good deal on Jose was awesome I definitely recommend him and will be back to him for my next car . He was very friendly and knowable and help get me a good deal on the car I purchased . More
Required oil change A required oil change was completed when I had the time and was completed quickly and with very little delay ... my car was ready in less than 30 minu A required oil change was completed when I had the time and was completed quickly and with very little delay ... my car was ready in less than 30 minutes More
Fast but a few hitches I brought my car in for a few recalls, some hanging down pieces and a weird engine noise. I had set up an afternoon drop off for a morning appointment I brought my car in for a few recalls, some hanging down pieces and a weird engine noise. I had set up an afternoon drop off for a morning appointment the next day, and so arranged a rental car because I did not know how long my car would be. I dropped it, got the rental, and headed back to work. Two hours later they called that the car was ready. They said they updated the software, etc. and to let them know if it still made the noise. I headed back in and retrieved my car. Positives: super fast service. Negatives: I had the car for just over 2 hours, drove it 10 miles total, and they charged me the full day price. The car still makes that noise. More
Excellent! Helped with another question. I've always been so pleased with my experience at Faulkner. From the night I met Walter and leased my car to just bringing it in for service. That day I've always been so pleased with my experience at Faulkner. From the night I met Walter and leased my car to just bringing it in for service. That day I spike to the young guy in service about paint and visited with Walter. A guy in service also helped me with my lift gate option. The cashier and young girl at customer service were very friendly. All around a great experience. More
Great dealership and location. Easy to work with. Four time customer, will keep coming back. Explored other dealers couldn’t find better prices for a n dealership and location. Easy to work with. Four time customer, will keep coming back. Explored other dealers couldn’t find better prices for a new car. Try Faulkner. More
Great Dealership Everyone was very friendly from our sales person Walter Samuel, the manager Mike Boyle, also the financing department, customer service department an Everyone was very friendly from our sales person Walter Samuel, the manager Mike Boyle, also the financing department, customer service department and the service department. More
Pleasant Experience Destiny went out of our way to make sure we were comfortabl & satisfied with our purchase. She was pleasant & knowledgeable. Very competent. Will defi Destiny went out of our way to make sure we were comfortabl & satisfied with our purchase. She was pleasant & knowledgeable. Very competent. Will definitely recommend her to family and/or friends looking to make auto purchase. Thank More