
Faulkner Nissan Jenkintown
Jenkintown, PA
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Quick and easy Battery Installation The service today was an improvement. My last experience with the service rep was not pleasant because he did not provide options Battery Installation The service today was an improvement. My last experience with the service rep was not pleasant because he did not provide options and I felt as he was bothered by questions. On 11/17, I had to wait for my car to receive a jump so I was a little late for the appointment and the service rep was going to reschedule.The service manager intervened and told the rep to get the battery change set up. I am so happy that the manager stepped in. More
Great people...Great service! I've been a customer at Faulkner Nissan for 16 years. Each time I've gone to their dealership whether for sales or service it has been a really good e I've been a customer at Faulkner Nissan for 16 years. Each time I've gone to their dealership whether for sales or service it has been a really good experience. More
Inspection run Everyone pleasant and job was done quickly and neatly definitely will be back in the future for anything that my car needs to get done . Everyone pleasant and job was done quickly and neatly definitely will be back in the future for anything that my car needs to get done . More
100% i would Was in and out had no problems at all. Steven Levans had everything ready for me and also Mr Bruno was fantastic. This is my 2nd car & my daughter als Was in and out had no problems at all. Steven Levans had everything ready for me and also Mr Bruno was fantastic. This is my 2nd car & my daughter also bought a car from Nissan Jenkintown More
Fast and friendly service Made appt for routine service and staff was great. Pulled directly into service center where someone immediately took my car. Proceeded inside to desk Made appt for routine service and staff was great. Pulled directly into service center where someone immediately took my car. Proceeded inside to desk where I was told what would be done, the cost and how long it would take. One hour later I was out the door. I highly recommended Faulkner Nissan and their fabulous, custimer-centric service team More
Good experience, got the truck and the deal I wanted My initial visit was typical of the car buying process, and the truck I wanted was not available at the time but Henry Francois, my sales rep, was ab My initial visit was typical of the car buying process, and the truck I wanted was not available at the time but Henry Francois, my sales rep, was able to locate the exact truck I wanted at a great price and I was able to get a better finance rate than my bank. More
Thorough servicing of my car! I came in for an oil change and the tech noticed I had not gotten my car inspected. He asked if I wanted to do that and I said ‘Yes, thanks for notici I came in for an oil change and the tech noticed I had not gotten my car inspected. He asked if I wanted to do that and I said ‘Yes, thanks for noticing!’ They were able to do the oil cha, inspection and look at another problem I had all in the same visit! Thanks Faulkner Nissan! More
Great Experience I purchased a new Murano and had a great experience. Roy Crouch was my salesperson and was fantastic. He sold me a Nissan 8 years ago and I requested I purchased a new Murano and had a great experience. Roy Crouch was my salesperson and was fantastic. He sold me a Nissan 8 years ago and I requested him once again. He was a pleasure to deal with. More
Disappointed & confused Came back to where I purchased my vehicle because I had been to two other mechanics and they had attempted to tell me my car needed a bunch of repairs Came back to where I purchased my vehicle because I had been to two other mechanics and they had attempted to tell me my car needed a bunch of repairs that I knew had to be untrue. I was out of town but made a trip back in order to get these issues resolved and update my inspection status. I figured that Nissan Faulkner would prove that these other mechanics were dishonest with their assessments. As I suspected Nissan Faulkner found none of the things wrong that the other mechanics tried to tell me were wrong BUT then came up with another issue that they claim had to be repaired before I could pass inspection!! At this point I was upset and disgusted that everyone was attempting to create issues with my car just so I could not simply pass inspection. I keep my car in A- one shape so Nissan insisting that I need a left rear strut was ridiculous. They were also telling me that the part was not in stock and that I would have to wait at least days bc it had to be ordered which was inconvenient. I was highly disappointed that Nissan was coming up with repair issues that no other mechanic at come up with so. I left there without getting my car inspected, having wasted my time and a trip. More
2018 Altima Lease My car buying/leasing experience with Faulkner Nissan was outstanding! My sales consultant, Joe Bradley and Van Huynh, my finance person were very kn My car buying/leasing experience with Faulkner Nissan was outstanding! My sales consultant, Joe Bradley and Van Huynh, my finance person were very knowledgeable, personable, friendly, patient...I can't say enough about them...they were really terrific. It had been almost 17 years since I shopped for a car and I was not looking forward to it...but Joe and Van made the process very easy and stress free! I was very pleasantly surprised. Joe even scheduled my first oil change and tire rotation...which are free for the first two years...a nice Faulkner perk. So thank you Joe and Van...you guys are great...and also Ashley Taylor in customer service and Alex Couto in internet sales, who were my first contacts via email and phone...when I first started my car search a couple weeks ago before I actually went into the showroom this past Wednesday, 11/14. I would give Faulkner Nissan and their employees an A+! More