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Faulkner Mazda Harrisburg

Harrisburg, PA

4.9
351 Reviews

5945 Grayson Rd

Harrisburg, PA

17111

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Showing 351 reviews

December 06, 2024

The new facility is awesome! The waiting room is much more spacious now, and it made time fly while waiting for the service techs to finish. More

by Gillespiej44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kira
December 04, 2024

I have had dealings with 3 Faulkner dealerships - Nissan, Mazda, and GMC. This has resulted in me buying 2 cars and having my vehicles serviced with them. Faulkner Mazda Harrisburg is my newest experience an More

by Batreader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service manager, Penny MacMillan
December 02, 2024

Appointments are always handles timely, repairs and fees are explained throughly. Staff is friendly and helpful. More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kira, Jim Emerick, Penny MacMillan
November 30, 2024

Penny is awesome great to deal with as is everyone else in service. Very nice area to wait as well. More

by jrjjsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Penny MacMillan
November 30, 2024

The dealership was very clean and welcoming! Nobody was pushy, everyone was helpful! I was very happy with my experience here and Matt my sales rep! More

by Jlv5001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Hartung
November 27, 2024

Sales and service have always treated me well. They are prompt to respond and thorough. More

by Cathy R Deitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Emerick, Penny MacMillan
November 25, 2024

Service was excellent. They took the car on time sent a video of the work being done. Technician came and explained the invoice. More

by 54selaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Penny MacMillan
November 24, 2024

The dealership and the setvice center always treats me good. Went to the service center today and it was a wonderful experience. More

by jcfaulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at front desk of service department, Gabriella Lacroce
November 23, 2024

Came in for work on a safety recall on my vehicle today, my first time visiting the new location since Faulkner moved locations. Mike was excellent and super communicative throughout the process. Couldn't h More

by nts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
November 18, 2024

They created a problem for me that they seem unwilling to fix. They put the wrong address on my registration form. I didn’t get sent a bill for payment or a registration card. Apparently both got sent to the More

by H2ofowler1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex ? , Jim Emerick, Mike Ramsey, Penny MacMillan, Krystal Wolfe