Faulkner Mazda Harrisburg

My Finest Car-Buying Experience! Early in my buying process I stopped by and met Dan Shay. I had intended on buying a used CX-5 and had an offer on one at another dealership. Dan to Early in my buying process I stopped by and met Dan Shay. I had intended on buying a used CX-5 and had an offer on one at another dealership. Dan took the time to explain the features of the Mazda (I was trading a Honda, never owned a Mazda) and I left very impressed with his ability to "connect" with me as a customer. After a weekend-long search of dealerships within 100 miles - both in person and on the internet - I contacted Dan via email ( ON SUNDAY ) about buying a 2014 model. He responded later that day and we agreed to talk on Monday. On Wednesday I bought a 2014 CX-5, "demo". When Dan gave me the purchase price, I said, "Let's do it!" He made it that easy. More

Buying Honesty and upfront forthrightness with to the point answers. Never said "No, we cannot do that". Our college bound granddaughters have been in love Honesty and upfront forthrightness with to the point answers. Never said "No, we cannot do that". Our college bound granddaughters have been in love with the "3" from the start. They will have a safe dependable "ride" while down in Florida for their schooling.They seem to find the audio system very important as they have downloaded all of their own tunes very quickly. More

Was heading to another Faulkner Dealership This was a very good experience. There was no hard core pressure. He really tried to understand what I was looking for in a car. I love my 2014 CX This was a very good experience. There was no hard core pressure. He really tried to understand what I was looking for in a car. I love my 2014 CX 5 GT. More

FIrst New Car I went in to Faulkner Mazda not quite knowing what to expect. A friend recommended going there to speak with Mike, as I needed a new car. Due to a g I went in to Faulkner Mazda not quite knowing what to expect. A friend recommended going there to speak with Mike, as I needed a new car. Due to a good medical emergency, Mike was not available, but Amanda was. She was very friendly, and very helpful. This was my first time buying a new car, so I was a bit nervous. Amanda was very down-to-Earth, not at all pushy, and listened to what my thoughts were in terms of what I wanted in a car. The experience was absolutely amazing. The test drive was comfortable, and I was given no pressure to buy. Amanda gave me all of the time I needed to ask questions, and made recommendations that further assisted me in choosing the right car. I would highly recommend Faulkner Mazda, and am very thankful for great service, and an awesome new car! More

The experience with Mike Ramsey and Faulkner as a whole was excellent (2014 CX-5 GT). Laura was also very helpful in Mike's absence. Never any pressure to purchase, always polite and obliging. Mike is v was excellent (2014 CX-5 GT). Laura was also very helpful in Mike's absence. Never any pressure to purchase, always polite and obliging. Mike is very knowledgeable about the autos he sells and has a good sense of what info customers need and what they don't. While I was originally concerned that the large size of today's Faulkner (numer of dealerships) might be detrimental to getting a competitive price, I ultimately found the negotiating experience to be pain-free and one of the quickest/smoothest I can remember. My target price was eventually met without fanfare and everyone walked away happy. I would definitely visit them again first when it's time for another new car. More

Went to the dealership to check out a Subaru that was posted to autotrader, and within ten seconds was greeted by Mike. I appreciated being welcomed and not having to seek assistance by wandering around. posted to autotrader, and within ten seconds was greeted by Mike. I appreciated being welcomed and not having to seek assistance by wandering around. Mike was professional, courteous, and extremely personable. He truly made the experience great and hassle free. I would gladly recommend him to anyone who is looking for a quality car buying experience. More

We thought Sarah was great! She welcomed us and after a few questions found me the perfect car. She knew safety for my 3 yr old daughter was important to us. She made my daughter part of the car picking pr few questions found me the perfect car. She knew safety for my 3 yr old daughter was important to us. She made my daughter part of the car picking process which Impressed me and entertained my daughter. Sarah never made me feel pressured. We didn't purchase the day we test drove and was understandable. She was readily available for my questions when I called back. One of the reasons went back to buy the Mazda was because of Sarah and how comfortable she made us feel in this important decision. I gave a 4 for overall experience because of the finance portion. I filed paperwork one night, got the car the next and had to redo paperwork because of buying a warranty I didn't know about the first night and had to go back a third time to sign more paperwork that was missed. I am not letting those technicalities ruin it. I would definitely recommend Sarah again. She is young and enthusiastic and makes you feel comfortable and at ease. More

Exceptional customer service. We are very happy with the trade-in allowance and the price of the new car. We found we were able to purchase a new car with the requires featured for slightly more than a pre trade-in allowance and the price of the new car. We found we were able to purchase a new car with the requires featured for slightly more than a pre owned and a much better financing. More

Mike Ramsey was excellent to work with but the other employee (Andrea) I felt was misleading in her attempt to sale the extended warranty and other optional coverages on the vehicle. It left me feeling employee (Andrea) I felt was misleading in her attempt to sale the extended warranty and other optional coverages on the vehicle. It left me feeling that we paid too much for services that we probably didn't need. Had I read the details before I left the dealer I probably would not of purchased some of the extra coverages. I discussed my experience with her and I am not sure whether it will affect my decision to go back again to purchase a car? More

Great experience, excellent staff, nice facility, and 100% satisfied. Easily one of the best dealership I've ever used to purchase a new car. The Faulkner brand seems to be head and shoulders above its 100% satisfied. Easily one of the best dealership I've ever used to purchase a new car. The Faulkner brand seems to be head and shoulders above its competition. More