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Faulkner INFINITI of Mechanicsburg
Mechanicsburg, PA
106 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 106 reviews
November 26, 2025
For the past six years we have leased three successive QX’s from Faulkner Infiniti. And we’ve been taking them, as well as our Q60 IPL hardtop convertible, there for service over that time. They always QX’s from Faulkner Infiniti. And we’ve been taking them, as well as our Q60 IPL hardtop convertible, there for service over that time. They always take great care of us on both fronts! The service managers have changed throughout the years, but all of them have been terrific. A great example of that is our latest manager Adriana. She clearly explains what issues have turned up on a particular visit, which ones can be postponed to help out our budget, and the cost breakdown. AND she’s pleasant to deal with. We like the cars, we like the people. :) More
by tgbering
Employees Worked With
Adriana
November 25, 2025
Immediate attention, estimated charges checked, final recommendations checked, estimated time to complete. Final bill which was less than expected. Very friendly place!!! recommendations checked, estimated time to complete. Final bill which was less than expected. Very friendly place!!! More
by drewjim2001
Employees Worked With
Gal at desk. Forgot her name
October 12, 2025
Emir made the whole buying process very smooth. I was an out of state buyer and they were able to explain the whole process to me at put me at ease. I was an out of state buyer and they were able to explain the whole process to me at put me at ease. More
by esanjurj
Employees Worked With
Emir, Colton
September 25, 2025
I have had my 2018 q50 serviced at this dealership for the last 4 years. I am very satisfied with their professionalism from drop off to pickup. The service adviser, Adriana, from my latest visit was prom the last 4 years. I am very satisfied with their professionalism from drop off to pickup. The service adviser, Adriana, from my latest visit was prompt and efficient at keeping me up to date as I waited for my vehicle. I will continue to use this facility for my service needs. More
by Jshower11
Employees Worked With
James, Hower
September 12, 2025
Dealership was very respectful and polite. I went in to buy a vehicle with my two and a half year old and they were totally helpful. My sales representative even got my son two different snack I went in to buy a vehicle with my two and a half year old and they were totally helpful. My sales representative even got my son two different snacks! Highly recommend! More
by gladfelterkatelyn
Employees Worked With
Bego, Sejmenivic
September 09, 2025
Great service and prompt exceed my expectations. I just wish I would’ve known about the fee of checking my car before it was done.$199! Thank you for the coupon I just wish I would’ve known about the fee of checking my car before it was done.$199! Thank you for the coupon More
by coachsmith1967
Employees Worked With
Forget but 2 females
August 29, 2025
The folks at Faulkner Infinity are friendly, courteous and efficient. My experience there made me feel confident in their ability to diagnose and effect a repair on my car that involved a leak that I was and efficient. My experience there made me feel confident in their ability to diagnose and effect a repair on my car that involved a leak that I was unaware of. This attention to detail prevented a much more costly repair. More
by Bluehudson52
Employees Worked With
Adriana
