Faulkner Honda
Harrisburg, PA
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Service was good, seems like service writers are over booked, three were on the phone when I walked in and kind of ignored me when I came in. They could have atleast said be right with you but they nev booked, three were on the phone when I walked in and kind of ignored me when I came in. They could have atleast said be right with you but they never did. Was pleased with my vehicle service More
I had an excellent experience at Faulkner Honda! From the moment I walked in, the atmosphere was welcoming and professional. I was dreading the car-shopping process, but Alex S., my salesperson, was From the moment I walked in, the atmosphere was welcoming and professional. I was dreading the car-shopping process, but Alex S., my salesperson, was outstanding and made it stress-free. He was knowledgeable, friendly, and never pushy, which made the whole experience smooth and enjoyable. With his help, I found the perfect CR-V, and I couldn’t be happier with my purchase. The dealership as a whole was organized, efficient, and customer-focused. I would highly recommend Faulkner Honda to anyone looking for a quality vehicle and a great buying experience. Be sure to ask for Alex S. if you want the best! More
I was greeted as soon as I entered the showroom by Alex. He was wonderful and took his time getting to know what type of vehicle that I was looking for. He presented finance and lease options to me. The ent He was wonderful and took his time getting to know what type of vehicle that I was looking for. He presented finance and lease options to me. The entire staff was extremely friendly and made my experience memorable. More
I really appreciate for this Honda service as well as Honda Faulkner employees I am very happy for this service Honda Faulkner employees I am very happy for this service More
Service was excellent at this dealership. The two females that you have working in the Loaner Vehicles department are some of the best duals working at this dealership. They were super friend The two females that you have working in the Loaner Vehicles department are some of the best duals working at this dealership. They were super friendly, kind, and overall an excellent set of people. The service writer did an excellent job getting my vehicle in the shop, however one thing that could be improved upon is the lack of updates. I went months with no updates or progress on parts or repair on vehicle. Something simple like, “hey we are still waiting for…. I’ll give you a call once…” If I was updated more on the progress I would have given 5 stars. I do appreciate the fact the service department was able to work with me on certain repairs. Overall, this is a good dealership to take your car into for maintenance or repairs. More
Dealership is clean, organized and staff is friendly. Service is also very clean. They have done my car quickly. I am recommending this service to everyone. Service is also very clean. They have done my car quickly. I am recommending this service to everyone. More
On time, sharp, politeness, friendly. Exellence customer services. I am very please with all team members. Love the kitchenette setting. Exellence customer services. I am very please with all team members. Love the kitchenette setting. More