
Faulkner Honda
Harrisburg, PA
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As a team Shana Gardner. As busy as she was she was able to get us in and in a few hours back out in our brand new van. Shana Gardner. As busy as she was she was able to get us in and in a few hours back out in our brand new van. More
Adam Castner I've had my civic in for service before but this time Adam Castner made me feel very comfortable with my questions. He is amazing!!! I've had my civic in for service before but this time Adam Castner made me feel very comfortable with my questions. He is amazing!!! More
Service center awful!!! I have bad experience with Harrisburg service center twice. I took my Honda accord to service and they charged me $850 for two hour service with toata I have bad experience with Harrisburg service center twice. I took my Honda accord to service and they charged me $850 for two hour service with toatal parts cost was only $320. I asked the advisor and he said labour are very expensive which cost me more than $500 for labour charge for two hour. Last week I took my other car for inspection. After waiting four hour they say my front rotor was damaged and need $450 to repace it. I do not have enough money to cover more than $500 dollars so I told them I don't have enough money to cover. They failed my inspection and charge me $108 dollars and ask me to come back with money within 5 days. I went to another delear next day and they did everything for $200. I don't know what to say.....May be Honda service manager should keep eye on ..... More
New car purchase and finance. All the employees are friendly and helpful. The finance lady was the best. Cesar was new but always willing to help. He was very courteous. As always All the employees are friendly and helpful. The finance lady was the best. Cesar was new but always willing to help. He was very courteous. As always I will by all of my cars and trucks at Fulkner Honda.. More
Top Notch Service Great dealership. 3rd car bought from Faulkner. Drew Dunn and John Kim are a top notch team that are courteous, honest, upfront, and fair. I'll be bac Great dealership. 3rd car bought from Faulkner. Drew Dunn and John Kim are a top notch team that are courteous, honest, upfront, and fair. I'll be back for the 4th car when the time comes! Thanks! More
Excellent service I have serviced my previous Honda with Faulkner for over 10 years. The service is impeccable. I decided to gift my old Honda to my nephew and purchase I have serviced my previous Honda with Faulkner for over 10 years. The service is impeccable. I decided to gift my old Honda to my nephew and purchase a new one. Jim Collins and his staff made the experience quick and easy. They were up front and knowledgable. It has been a pleasure doing business with Faulkner and I have recommended Faulkner to family and colleagues. Thank you! More
excellent Drew was very patient and a very knowledgeable sales person. Our purchasing experience took 6 weeks. We researched other vehicles and we test drove Drew was very patient and a very knowledgeable sales person. Our purchasing experience took 6 weeks. We researched other vehicles and we test drove the Honda 3 different times. There was no pressure whatsoever More
Nothing but lies TO BE SURE I bought a used car they promised to fix a couple of things that they finally did. Then they promised to refund the money I spent on a useless warrant I bought a used car they promised to fix a couple of things that they finally did. Then they promised to refund the money I spent on a useless warranty. I had to drive over 100 miles to the dealership to see Michelle Bailey,on Sept 3 2015 promised it would be refunded it's now Nov 4 2015 no refund. I have called several times and Michelle Bailey won't get on the phone or call me back.. Be smart don't buy a car here and whatever you do don't trust Michelle Bailey all she does is lie and is misleading. She'll steal your money TO BE SURE. More
Forget 5 stars...these guys deserve at least 10! Faulkner Honda, particularly Terry Sgrignoli, has been my sales associate for decades. His passion, knowledge and ability to make me feel welcome are Faulkner Honda, particularly Terry Sgrignoli, has been my sales associate for decades. His passion, knowledge and ability to make me feel welcome are unparalleled. He goes above and beyond to provide me with a fair, reliable vehicle every time. I will never buy a car from another dealer. Thank you Terry! Michelle is also very cordial, accommodating, thorough and efficient with the paperwork! Always a hassle-free, enjoyable experience buying a car from Faulkner Honda! I wish I could give them 10 stars!! More
My Honda Civic experience at Faulkner I was immediately helped as soon as I walked in the door, but from there on there was absolutely no pressure whatsoever. The salesman was courteous a I was immediately helped as soon as I walked in the door, but from there on there was absolutely no pressure whatsoever. The salesman was courteous and knowledgeable. He answered my questions and I bought my Honda Civic Hybrid in a matter of a couple hours. My experience at other dealers has been extremely lengthy and very pressured. More