Faulkner Honda

I went down the Faulkner Honda at the pre owned shop and was at first surprised and happy. The prices seemed to be pretty fair at a glance. Then came the salesmen, I looked at a Honda Civic 1996 and he said was at first surprised and happy. The prices seemed to be pretty fair at a glance. Then came the salesmen, I looked at a Honda Civic 1996 and he said if I wanted to take for a drive I said ok. The car itself was nice nothing much to complain about. Then we talked about price, and this is why my rating has gone down. He said $5,000 I said ok and then I looked on the website via my phone and saw the price was in fact $4,600. So first off he lied to me for some extra cash. Then when we went to sit down in his office he was hesitant about offering the service records. Salesmen went to grab the manager and he was so unfriendly and came out and said to me "We don't sell crap here!" And I was shocked he would come out and say that to a prospective buyer. Although this car was a decent buy, and I'm in desperate need of one I could not buy it. The way the treated me and spoke to me was absolutely demanding and rude. Furthermore after I decided I was not doing business with them, the salesmen would not stop calling me after I said I wasn't interested and then he made up lies on my voice mail about the car being gone but I live a mile away from the dealer and it was not gone. I don't care if your selling a car for $1.00 that customer service was absolutely horrible. I would say avoid this place but who knows you may get a better salesmen then I as well as a better manager. More

I hate haggling for anything, especially for something as expensive and important as a new car. This time around, I used the internet (Edmonds.com) to find 5-6 area dealers and submitt my inquery for a new expensive and important as a new car. This time around, I used the internet (Edmonds.com) to find 5-6 area dealers and submitt my inquery for a new Honda Fit. They all responded within 24hrs. I told them the car I wanted and asked for their best price. Although Faulkner Honda did not give me the best price, They were the only dealer with the exact car I wanted in inventory. I e-mailed them to ask if they would accept a lower price that I was willing to pay. 45min later, they e-mailed to agree to sell me my new car. I arrived at Faulkner Honda 2hrs later to sign the paper work. They said it would be quick and easy. Well, it was easy, but not as quick as I would like. We signed papers, listened to their post-sales pitch, extended warranty offer, financing options, etc. I purchased the car with cash, and it still took about 45min! My goal was to purchase the best small car available (Honda Fit) at the cheapest price possible (almost). I think I did at Faulkner Honda. I hope to do it this way again next time! More

This was the easiest car buying experience ever! Everyone was very friendly and ready to help.Mike did a great job dealing with me over the phone. When we got to the dealership, he knew everything about all was very friendly and ready to help.Mike did a great job dealing with me over the phone. When we got to the dealership, he knew everything about all the features of the car plus any other questions we had. It was nice to find a dealer that was more than willing to work wth us. More

Michael Grant did an outstanding job presenting the vehicle, explaning the upgrades to the 2012 Odyssey EX and giving us a very competative price. Michael walked us through the entire purchase process vehicle, explaning the upgrades to the 2012 Odyssey EX and giving us a very competative price. Michael walked us through the entire purchase process answering all concerns and providing very helpful information for us to make a informed decision. I have been buying vehicles since 1971. Mr Grant was the most informed, friendly, and professional sales rep that I have dealt with. What a great job, every dealer should be blessed with some one like Mr Grant & Patti on their staff. I would recommend this dealership to anyone. Thanks again for a very pleasent car buying experience. Curt & Joyce Ramsey More

My car buying experience at Faulkner was very positive. All Staff I worked with was friendly, helpful and very knowledgable. Any questions I had were answered immediately. Patti was in contact with me from All Staff I worked with was friendly, helpful and very knowledgable. Any questions I had were answered immediately. Patti was in contact with me from the time I started looking until the time my CRV was delivered. Mike and Steve were both professional and helpful with the delivery of the vehicle. I would highly recommend Faulkner Honda to anyone purchasing. More

I inquired about a new Odyssey via online. Was contacted very quickly and worked most of the details before I even go to the dealership. When I got to the dealership, I was helped right away with my questio very quickly and worked most of the details before I even go to the dealership. When I got to the dealership, I was helped right away with my questions and purchased my new Honda. It was the quickest and easiest time I have spend buying a new car. More

The service that Mike and Patti gave me was excellent. The price I received for a 2012 Honda Fit Sport w/Nav could not be beat by anyone around. They even located and obtained the color that I wanted. W The price I received for a 2012 Honda Fit Sport w/Nav could not be beat by anyone around. They even located and obtained the color that I wanted. What was even more impressive is that there was only one of that color left in the state of Pennsylvania. Patti was very friendly and took me for a test drive. Mike was very thorough in showing me all of the ins and outs of my new vehicle. There was no pressure involved in the purchase of the car and I could tell that they both wanted me to have something that I would really like. I will be sure to return for my future needs. More

This is a first time experience with Faulkner Honda and if we are ever looking for another Honda we will definetly go back! They exceeded our expectation with a great price right from the start without eve if we are ever looking for another Honda we will definetly go back! They exceeded our expectation with a great price right from the start without even letting them know that I was price shopping. Once we met Mike and Patti they were great and made the whole experience a good one. Then followed up after to make sure we were ok and happy with our decision. Would recommend them to anyone considering buying a Honda. Thanks Mike and Patti!!! Nancy More

The service we received from the first phone call to the day of picking up our vehicle was outstanding. Patti was very prompt in returning our phone calls and getting us the vehicle we wanted. Mike did an day of picking up our vehicle was outstanding. Patti was very prompt in returning our phone calls and getting us the vehicle we wanted. Mike did an excellent job showing us our vehicle and explaining and answering all our questions. We have never been more pleased in working with a dealership than at Faulkner Honda. We will recommended Faulkner to anyone looking for a Honda and we will definitely go back in the future. More

Faulkner was very good to deal with. They were very friendly and helpful. They were in constant contact but did not pressure. I received a great car with a great price and financing. I would buy friendly and helpful. They were in constant contact but did not pressure. I received a great car with a great price and financing. I would buy from Faulkner in the future. More