Faulkner Honda

My experience was great! As soon I expressed interest over the internet Mike and Patti were right on it. Letting me know what they had in stock answered all my questions and gave me a great trade in an over the internet Mike and Patti were right on it. Letting me know what they had in stock answered all my questions and gave me a great trade in and great price on a new CRV. Needless to say I had shopped around but there was no question who I was most important too. This is the 3rd Honda over the years I have bought at Faulkner and I would recommend everyone give them a chance to prove how great the Customer Service is for your new or used car. More

My experience of buying a new Civic from Faulkner Honda was fantastic! I had done my research online at Honda.com and basically knew exactly what I wanted. I went to the dealer comparison site and asked fo was fantastic! I had done my research online at Honda.com and basically knew exactly what I wanted. I went to the dealer comparison site and asked for quotes from both Faulkner and Ciocca Honda. I was really impressed with how fast Faulkner got back to me with a quote. Even with the Presidents Day promotions, I was stunned at what a great price they quoted. But I thought that, as usually happens, they would try to up the ante by pushing a more expensive model with Nav or leather seats, neither of which I wanted. But Mike was fantastic, knew his stuff, and didn’t try to talk me into something more expensive. They did come in a little under Kelley Bluebook value for my trade-in initially, but I asked for an adjustment to what I was looking for and they met it with little hassle. This is my 5th Honda from Faulkner (I have been dealing with them since 1978), and they are still the best around. More

I have given 5 (great)for every category because this was truely the best car sales experience I have ever had. First, when requesting the quote online at about 9 pm, I received an email within 5 minutes truely the best car sales experience I have ever had. First, when requesting the quote online at about 9 pm, I received an email within 5 minutes of submission. Second, the following day (Thursday)not only did I receive an email from Patti, I received a phone call. I gave Patti the options that I wanted and I received an email with pricing. Later that night, I had questions that I emailed to Patti and she responded with answers immediately. Third, the initial quote she gave me was fair and reasonable. I did not feel by the quote I was given that she was trying to take advantage of me. I will be honest, it was not my intention to buy at Faulkner. I had a test drive set-up with a dealership closer to my home on Saturday morning but was not happy with the service and the quote I was initially provided. I met with Patti on Friday afternoon and pretty much knew I was buying the vehicle from Faulkner (pending my wife's test drive on Saturday). I did not even check with other dealerships after I was provided the intial quote from Patti. I can tell you 100% the reason I bought the vehicle at Faulkner was Patti and the service that she provided. I have a 2006 Honda Pilot that I will now be getting serviced at Faulkner along with the 2012 that I purchased. I expect the same service from the service department that Patti provided me in the sales department. In addition to Patti, we met with Mike and he showed us all of the controls and knick knacks of the new Pilot. He was very patient with us and was very detailed. Next time I am in the market for a vehicle I will be giving Faulkner the first opportunity to make the sale. I look forward to a long long relationship with Faulkner and that can be credited to Patti. One Satisfied Customer, Scott More

second time getting a honda and the experience was the same as the first GREAT..Honda has the best dealerships they should train other dealerships on customer service and how to make the customer feel imp same as the first GREAT..Honda has the best dealerships they should train other dealerships on customer service and how to make the customer feel important,this dealership went beyond my expectations More

This was my son's first new car purchase following a recent college graduation and new employment within the past year. We are Maryland residents and visited several local Maryland Honda dealers before recent college graduation and new employment within the past year. We are Maryland residents and visited several local Maryland Honda dealers before finding Faulkner Honda in Harrisburg, Pennsylvania. Faulkner had exactly the car my son wanted, and in working with the sales team they were able to beat every deal offered in Maryland by an additional 30% added to the discount. The staff bent over backward to help get my son the 1.9% graduate program credit rate. Our personal experience at the dealership including sales, finance, and final delivery was both friendly and professional. We could not be more satisfied with the customer service we received. It was WELL worth the two hour drive from Maryland to Pennsylvania, and we highly recommend Faulkner Honda to family, friends and prospective auto buyers. More

My experience with Faulkner Honda has been amazing so far! I had been car shopping for way too long, and was really irritated with experiences at other dealerships. My mom and I stopped in last Saturday far! I had been car shopping for way too long, and was really irritated with experiences at other dealerships. My mom and I stopped in last Saturday and met an awesome salesman, Brian Kim. He was super down to earth and talked to us like we'd known him forever. I explained what I wanted in a car, and he cracked some jokes and brought around a Civic Si. I wasn't sold at first, but I quickly fell in love with it once I drove it. The following Monday, Brian checked in, and I decided I needed to see this car again. I never buy anything so quickly, but by Tuesday night I was taking it home! The Faulkner crew was very helpful throughout the whole process, I would definitely recommend this dealership! More

Patti Della Vecchio and Suljo Zahirovic have been excellent to deal with at Faulkner Honda in Harrisburg, Pa. Today, I bought my second new car from them in 2011. Once again they were able to give a excellent to deal with at Faulkner Honda in Harrisburg, Pa. Today, I bought my second new car from them in 2011. Once again they were able to give a great price and the buying process was quick and easy. It was truly a great car buying experience. More

Price on the new Honda was right on target. Working with the salesman was a true pleasure. Sale of the new CRV went smooth, correction of small paint chips on paint will be resolved. the salesman was a true pleasure. Sale of the new CRV went smooth, correction of small paint chips on paint will be resolved. More

Suljo was excellent to work with and had a great personality. He was able to put my wife into a brand new vehicle and help make the monthly payment very affordable. He really showed a passion in mak personality. He was able to put my wife into a brand new vehicle and help make the monthly payment very affordable. He really showed a passion in making us happy with the vehicle and made sure we didn't dive into a vehicle that we would regret. Great customer service which led to an overall excellent experience... I would 100% purchase all my vehicles going through him in the future. I highly recommend Suljo and Faulkner Honda to anyone who is in the market. More

First time to dealership, very impressed with welcome. Emailed with Patti several times and she convinced us to give Faulner a try. Dave was very helpful and a great personality, (offered my wife and I l Emailed with Patti several times and she convinced us to give Faulner a try. Dave was very helpful and a great personality, (offered my wife and I lunch). As promised both Sean and Dave called me on Monday as a follow-up, very impresive. I may consider taking my other two Honda's to Faulkners for service. My wife and I were also given a tour of the service department, where I belive it was John answered some of my questions regarding the CRZ. Very nice, the staff made you feel comfortable and ready to do business. More