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Faulkner Honda

Harrisburg, PA

4.8
354 Reviews

3801 Paxton St

Harrisburg, PA

17111

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Showing 354 reviews

November 06, 2015

Nothing but lies TO BE SURE I bought a used car they promised to fix a couple of things that they finally did. Then they promised to refund the money I spent on a useless warrant More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Baily, Brad Wright
Nov 22, 2015 -

Faulkner Honda responded

Paul, I am concerned by your review and would love the opportunity to address it for you. Please contact me at your earliest convenience. I look forward to speaking with you. Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

November 01, 2015

Forget 5 stars...these guys deserve at least 10! Faulkner Honda, particularly Terry Sgrignoli, has been my sales associate for decades. His passion, knowledge and ability to make me feel welcome are More

by gigi216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Sgrignoli
Nov 07, 2015 -

Faulkner Honda responded

Thank you Gigi! We are so very pleased that we could always make your visit hassle-free and enjoyable, and we believe that's how every car buying experience should be. We are sincerely grateful for your continued patronage! We'll be sure to pass your thanks on to Terry. See you again soon! Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

September 30, 2015

My Honda Civic experience at Faulkner I was immediately helped as soon as I walked in the door, but from there on there was absolutely no pressure whatsoever. The salesman was courteous a More

by dudadogs
Recommend Dealer
Yes
Employees Worked With
Terry Sgrignoli
Oct 01, 2015 -

Faulkner Honda responded

Congratulations on your new Civic! Thank you for taking the time to write about your buying experience. It's great to know that our sales team was able to provide you with the pressure-free and knowledgeable service Faulkner Honda Harrisburg is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

September 05, 2015

5 Stars all the way Everyone always has a smile on there face and is very helpful. Drew my salesman and Heather who handled all the paperwork were excellent and had an an More

by llMILL3Rll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Dunn
Sep 15, 2015 -

Faulkner Honda responded

Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. We are pleased to hear that Drew and Heather had been helpful and accommodating during your visit. Our goal is to provide quality customer care, and we are glad to hear that they had shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best regards, Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

August 08, 2015

They deserve more than five stars I really appreciate the courtesy and helpfulness of all those involved in the purchase of our new CRV. We appreciate the fact that none of you were pu More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Dunn
Aug 10, 2015 -

Faulkner Honda responded

Mary, thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. We look forward to seeing you again. Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

August 03, 2015

Positive and Problem Solving Carl Sims was professional and caring about getting my daughter into a good used car, He went beyond the call of duty to assure me that I was receivi More

by JoyfulDebbie
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James The Technician in Service , Carl Sims
Aug 03, 2015 -

JoyfulDebbie responded

Friendliness also gets a 5 Star rating. Sorry for the over sight......JoyfulDebbie

Aug 05, 2015 -

Faulkner Honda responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. We look forward to seeing you again. Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

July 23, 2015

Always had a great experience with faulkner Over the past 5 years we have gone to Faulkner , we purchased a 2005 Highlander 5 years ago from Faulkner Toyota and had a great experience with them More

by Albright81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shmonov
Jul 24, 2015 -

Faulkner Honda responded

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Alex was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

June 19, 2015

they lie and they cheat and deceive their customers I purchase a used car from them online they promised that all was good when I got it several things had to be repaired they sent me to a faulkner in T More

by paul2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Wright
May 02, 2015

Great EXperience The Accord I found on the internet at 4 PM was still there at 7 PM. Jim Collins, our salesman, was very knowledgeable about the car, patient with our More

by CAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Castro, Finance Specialist, Jim Collins
May 04, 2015 -

Faulkner Honda responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

March 31, 2015

Beware if having service done to your Honda I am extremely disappointed in the service at Honda Faulkner of Harrisburg. I got a notice that my CRV was involved in the door actuator recall. At th More

by amarie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn
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