Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faulkner Honda
Harrisburg, PA
354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 354 reviews
May 14, 2016
Great experience We had Shana and my firm has used her for a very long time and for many cars. She was awesome and I would recommend her to anyone. We had Shana and my firm has used her for a very long time and for many cars. She was awesome and I would recommend her to anyone. More
by Clasymusic
Employees Worked With
Shana Gardner
April 09, 2016
Service Department I used to dread taking my car somewhere for service (believe me I have had my fair share of service visits) until I started using Faulkner Honda's ser I used to dread taking my car somewhere for service (believe me I have had my fair share of service visits) until I started using Faulkner Honda's service department. James Miller and the rest of the service staff (techs and advisors) are incredibly friendly, knowledgable, and pleasant to deal with.. The hours are awesome and the waiting room is very accommodating. Kudos to all of them for taking the dread out of service visits for me!! More
by Tracie415
Employees Worked With
James Miller
April 01, 2016
Great experience George, Heather, Shane, Sean & everyone else I met, were so kind, patient & helpful. They helped me purchase a great vehicle. I went back today with George, Heather, Shane, Sean & everyone else I met, were so kind, patient & helpful. They helped me purchase a great vehicle. I went back today with a problem & it was fixed immediately. They all made it such a pleasant experience. Thank you. More
by Donna Clouser
Employees Worked With
George, Heather, Shane, Sean
March 27, 2016
As a team Shana Gardner. As busy as she was she was able to get us in and in a few hours back out in our brand new van. Shana Gardner. As busy as she was she was able to get us in and in a few hours back out in our brand new van. More
by Jim & Jodi K
Employees Worked With
Bill in finance , Shana Gardner
February 25, 2016
Adam Castner I've had my civic in for service before but this time Adam Castner made me feel very comfortable with my questions. He is amazing!!! I've had my civic in for service before but this time Adam Castner made me feel very comfortable with my questions. He is amazing!!! More
by Silversands
Employees Worked With
Adam Castner
February 13, 2016
Service center awful!!! I have bad experience with Harrisburg service center twice. I took my Honda accord to service and they charged me $850 for two hour service with toata I have bad experience with Harrisburg service center twice. I took my Honda accord to service and they charged me $850 for two hour service with toatal parts cost was only $320. I asked the advisor and he said labour are very expensive which cost me more than $500 for labour charge for two hour. Last week I took my other car for inspection. After waiting four hour they say my front rotor was damaged and need $450 to repace it. I do not have enough money to cover more than $500 dollars so I told them I don't have enough money to cover. They failed my inspection and charge me $108 dollars and ask me to come back with money within 5 days. I went to another delear next day and they did everything for $200. I don't know what to say.....May be Honda service manager should keep eye on ..... More
by David
Employees Worked With
James Miller
February 10, 2016
New car purchase and finance. All the employees are friendly and helpful. The finance lady was the best. Cesar was new but always willing to help. He was very courteous. As always All the employees are friendly and helpful. The finance lady was the best. Cesar was new but always willing to help. He was very courteous. As always I will by all of my cars and trucks at Fulkner Honda.. More
by James
Employees Worked With
Caesar Fernandez
January 22, 2016
Top Notch Service Great dealership. 3rd car bought from Faulkner. Drew Dunn and John Kim are a top notch team that are courteous, honest, upfront, and fair. I'll be bac Great dealership. 3rd car bought from Faulkner. Drew Dunn and John Kim are a top notch team that are courteous, honest, upfront, and fair. I'll be back for the 4th car when the time comes! Thanks! More
by Larry18
Employees Worked With
Drew Dunn and John Kim
January 18, 2016
Excellent service I have serviced my previous Honda with Faulkner for over 10 years. The service is impeccable. I decided to gift my old Honda to my nephew and purchase I have serviced my previous Honda with Faulkner for over 10 years. The service is impeccable. I decided to gift my old Honda to my nephew and purchase a new one. Jim Collins and his staff made the experience quick and easy. They were up front and knowledgable. It has been a pleasure doing business with Faulkner and I have recommended Faulkner to family and colleagues. Thank you! More
by Eric
Employees Worked With
Jim Collins
January 01, 2016
excellent Drew was very patient and a very knowledgeable sales person. Our purchasing experience took 6 weeks. We researched other vehicles and we test drove Drew was very patient and a very knowledgeable sales person. Our purchasing experience took 6 weeks. We researched other vehicles and we test drove the Honda 3 different times. There was no pressure whatsoever More
by carmandaj
Employees Worked With
Drew Dunn
