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Faulkner Honda

Harrisburg, PA

4.8
354 Reviews

3801 Paxton St

Harrisburg, PA

17111

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Showing 354 reviews

February 04, 2017

Patti made things right and I thank here. Patti is such a sweet person to talk to. She was so kind and understanding. I appreciate all that she has done for me. After talking to Patti I will More

by Maggsjj
Recommend Dealer
Yes
Employees Worked With
Bob in Service department. He is the best. , Patti Della Vecchia
September 29, 2016

Regular Maintenance My first service ever due to just buying my first Honda. Awesome experience! Initially they thought it would be a two hour wait, as the garage was ext More

by Hope Schell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
September 16, 2016

Questions Had a very disappointing experience with Faulkner Honda!! Vehicle I bought is okay. I do not seemed to get the MPG as they advertised. That is di More

by T Stamets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paula Bruckner
August 02, 2016

2006 Odyssey Accident Damage Repair. Because of somebody going through a stop-sign, my 2006 Odyssey needed some repairing at the Faulkner Honda body shop. As expected, the repairs were c More

by Trigger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Blankey
July 27, 2016

THE SERVICE DEPARTMENT IS THE BEST PART OF HONDA PAXTON ST. I LIKE DEALING WITH JAMES MILLER. I HAVE BEEN GOING TO HIM FOR A WHILE. THE SERVICE DEPARTMENT IS GREAT. THE PEOPLE ARE SO NICE AND FRIENDLY. ALL More

by maggsj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Miller
Jul 28, 2016 -

Faulkner Honda responded

Thank you for the fabulous review! We can't tell you enough how much we appreciate James and the rest of the service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you again in the future! Sincerely, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, pdellavecchia@faulknerhonda.com

July 15, 2016

Great Experience!! Everyone that was involved in the process of getting our vehicle is so friendly and attentive and truly cares about making your experience the best it More

by denita2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Shenk, Michele Bailey
Jul 18, 2016 -

Faulkner Honda responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing attentive and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, pdellavecchia@faulknerhonda.com

July 11, 2016

Excellent Customer Service My salesperson, Terry Sprignoli, showed professionalism and was very knowledgeable about the product he was selling. He treated me with much respect a More

by AngC131
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Sgrignoli
Jul 12, 2016 -

Faulkner Honda responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know that Terry was able to provide you with the professional and knowledgeable service Faulkner Honda is known for. Thank you for your recommendation and please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, pdellavecchia@faulknerhonda.com

May 24, 2016

Treated like family! My two daughters and I had Shana Gardner! She treated us like family and she has gone above and beyond to get us our cars with such great deals! We ab More

by Survivor 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Gardner
May 25, 2016 -

Faulkner Honda responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We’re glad Shana was able to meet your needs. Don't hesitate to reach out if you have any further questions. Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, pdellavecchia@faulknerhonda.com

May 22, 2016

Great experience! Alex was very helpful and made everything about purchasing my first car so simple! He was able to provide many benefits to make my life a lot easier! More

by Kelseyp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shmonov
May 23, 2016 -

Faulkner Honda responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, tsegura@faulknerhonda.com

May 17, 2016

Good deal on my Fit My salesman, Mike Grant, watched for a good deal for me and called to tell me about the Fit that I wanted and I bought it that day. More

by Lindar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Hoang, who expertly described my service plans and Joe Simmons, who was training and did an excellent job, Mike Grant
May 19, 2016 -

Faulkner Honda responded

We appreciate you taking time to leave us a great review! We are pleased to hear Mike did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, tsegura@faulknerhonda.com

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