Faulkner Honda

Dishonest services I purchased a certified pre-owned 2017 Accord from Faulkner Honda, and found a list of 7 problems. Since it is still under extended warranty, I sent t I purchased a certified pre-owned 2017 Accord from Faulkner Honda, and found a list of 7 problems. Since it is still under extended warranty, I sent the car back to Faulkner Honda for repair. They fixed the least important one, explained to me how to operate another one (which I accept), and the rest they insist those problems are either no need to fix, or will fixed by itself over the time. Which means I have to keep suffering as long as I own this car. I am not happy with the answers. More

Car Detail - Excellent! Last week, I had my car detailed by Chris. He did an impeccable job! My car is spotless. Before the detail, the inside of my car was dusty and dirty. Last week, I had my car detailed by Chris. He did an impeccable job! My car is spotless. Before the detail, the inside of my car was dusty and dirty. After the detail, the car looks brand new like I just bought it yesterday! More

Honda Service Department I went into the service department to have my vehicle inspected and an oil change. They provided me with a new car to drive instead of waiting. When I went into the service department to have my vehicle inspected and an oil change. They provided me with a new car to drive instead of waiting. When I returned, my vehicle was waiting right outside the door for me. After I went down the road a little, I noticed a light on my dashboard. I called them and they asked if I could bring it right back so they could see what it was. They said it would take a little time to fix it and gave me another car to use for the night. When I returned the next day to get my car, they said they fixed it at NO CHARGE AND put 2 new tires on for free!. Very Good service and a lifetime customer. I'm very impressed with their service and professionalism on how I was treated and my service with them Thank You A+ More

Awesome Experience! Faulkner provided an amazing experience for me in my purchase of a new 2018 Honda CRV. Carl and Dino negotiated with me to get the deal that I wanted Faulkner provided an amazing experience for me in my purchase of a new 2018 Honda CRV. Carl and Dino negotiated with me to get the deal that I wanted that other dealers would not and the extra accessories that I wanted as well. I actually left another dealer to come to Faulkner because of salespeople and management with attitude and when I arrived at Faulkner I was provided excellent customer service and felt very welcome by the salespeople and management! I will definitely be staying with them and highly reccomend them! More

Battery connection recall Service was prompt. attendant was very thorough. Made me feel like my business with him was very important to him. I will come back again. Service was prompt. attendant was very thorough. Made me feel like my business with him was very important to him. I will come back again. More

Good experience for someone who hates buying a new car. I do not like buying a new car, but it went quite well with Shana for my sales person. She did not use the hard sell tactics I have run into at other I do not like buying a new car, but it went quite well with Shana for my sales person. She did not use the hard sell tactics I have run into at other dealers. It still takes a full afternoon to make decisions and finalize the deal. And I dolike the car. More

Recent Escalade purchase Couldn’t be happier with our new (used) Escalade. Great sales experience from start to finish! Definitely would recommend Jim to anyone in the market Couldn’t be happier with our new (used) Escalade. Great sales experience from start to finish! Definitely would recommend Jim to anyone in the market for a vehicle! More

we brought all 4 of our car there and is all with Alex we brought all 4 of our car with Alex last 10 yrs. He is awesome! Alex will work with you to find the right car we brought all 4 of our car with Alex last 10 yrs. He is awesome! Alex will work with you to find the right car More

Great dealership I have used Faulkner Honda for over 20 years for both sales and service. I have always had a great experience. They are trustworthy, courteous, thorou I have used Faulkner Honda for over 20 years for both sales and service. I have always had a great experience. They are trustworthy, courteous, thorough and efficient. I have never been anything but completely satisfied. Love my new CR-V More

Leasing Sales Consultant Brad Pittenger is an excellent leasing sales consultant that I had the pleasure of meeting. He was very knowledgeable and was very helpful in assisti Brad Pittenger is an excellent leasing sales consultant that I had the pleasure of meeting. He was very knowledgeable and was very helpful in assisting me with my leasing of the new 2017 Honda CRV. He made sure that I was able to get the color of the Honda that I was interested in and was very kind. He helped me with taking the time to go over all of the features of the vehicle and I felt that I left being knowledgeable of the new Honda vehicle I was leasing. More