
Faulkner Chrysler Dodge Jeep Ram FIAT
Mechanicsburg, PA
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Unfortunately the maintenance side of the dealership is so slow that they lose out on business. I had an appointment for an oil change and tire rotation. After an hour and 45 minutes I was told it should b so slow that they lose out on business. I had an appointment for an oil change and tire rotation. After an hour and 45 minutes I was told it should be done in a few minutes then just needed a wash and vacuum. I told them not to bother with the wash. This was not the first time this had happened for a scheduled appointment. Also, each time I get the vehicle back the maintenance paper floor mat is left in the vehicle. (Even after being washed and vacuumed the first time.) just not work my time let alone the high price of an oil change. If they were more times I may have been inclined to have them add some of the other issues they noted but that was not feasible with how it is being run. More
Absolutely the best dealer to buy a new car from period. This was our second purchase of a new Jeep at Faulkner Chrysler Dodge Jeep Ram Fiat and the attention to details from the point of scheduling the te This was our second purchase of a new Jeep at Faulkner Chrysler Dodge Jeep Ram Fiat and the attention to details from the point of scheduling the test drive with Steph to the point of having a detailed review of all our new Jeep Gladiator Mojave features we had purchased, everything was flawless. We just simply would not purchase a car from any place else and highly recommend this dealership. More
My sun roof was left vented overnight, a new service oil sticker was not replaced and the error code that was supposed to be fixed came on again the next day. When I called to have them look at it again, I sticker was not replaced and the error code that was supposed to be fixed came on again the next day. When I called to have them look at it again, I was told it would be 2 weeks before they could look at it when they assured me when I picked it up that the error code was fixed. More
We have bought several vehicles from this dealer and continue to use them for all maintenance matters. They are friendly, knowledgeable and speedy. continue to use them for all maintenance matters. They are friendly, knowledgeable and speedy. More
Very Helpful with everything. Worked with us to get a payment we were comfortable with. Steph Fry was great along with the financial guys. Worked with us to get a payment we were comfortable with. Steph Fry was great along with the financial guys. More
I had the worst experience with this dealer. After multiple attempts to shop the vehicles I wanted I was forced into something that has been nothing but problems. My truck was brand new when pur After multiple attempts to shop the vehicles I wanted I was forced into something that has been nothing but problems. My truck was brand new when purchased and the dealership has done nothing to resolve the issues. Wouldn’t recommend this dealer to my worst enemy. More