
Faulkner Chrysler Dodge Jeep Ram FIAT
Mechanicsburg, PA
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Very friendly and helpful staff! Our sales representative Landon did everything in his power to get us our must haves in a vehicle. We came in there unsure of what we wanted but he p Our sales representative Landon did everything in his power to get us our must haves in a vehicle. We came in there unsure of what we wanted but he presented us with options that we didn’t even know we could achieve. Shoutout to him. Also shoutout to Kyle in finance! He negotiated the best deal for us with the banks and gave us the best deals possible so we could walk out of there with a vehicle we loved! Thank you guys so much! More
I enjoy taking my Jeep Grand Cherokee to Faulkner for service. They are always very polite and efficient . They keep the customer informed of the progress of your vehicle while the work is being performe service. They are always very polite and efficient . They keep the customer informed of the progress of your vehicle while the work is being performed. More
I was nervous when I arrived at the dealership today. All that went out the window when I met the sales representative Craig. He made it so easy. Thank You ! All that went out the window when I met the sales representative Craig. He made it so easy. Thank You ! More
Exceptional customer service and salespeople. Their responsiveness is outstanding. I walked in and within two hours, discussed my needs, took a test drive, and bought a new used car. I would reco Their responsiveness is outstanding. I walked in and within two hours, discussed my needs, took a test drive, and bought a new used car. I would recommend the dealership to anyone wanting to buy a car. More
Apparently my time is not valuable. My scheduled appointment time to wait for my vehicle was 8 am, my vehicle didn't even go into the shop until 9. I was told the wait would be 1 to 1 My scheduled appointment time to wait for my vehicle was 8 am, my vehicle didn't even go into the shop until 9. I was told the wait would be 1 to 1 1/2 hours when I scheduled it. When I got there this morning I was told 1 and a half to 2 hours, and I waited over 3 hours. I'm not impressed. More
Very slow and frustrating repair service with limited to no updates or progress. Service advisor had continued excuses of sick or no workers for several weeks. Service advisor also didn’t offer any type of no updates or progress. Service advisor had continued excuses of sick or no workers for several weeks. Service advisor also didn’t offer any type of courtesy for the extended wait. I had to tow my vehicle to a different dealership to complete the repair. I would not recommend this dealership to anybody. They lost a customer and my business. More
Great service, communication through the whole time, grateful for the shuttle service. Jeff was so helpful and overall great to have had him. grateful for the shuttle service. Jeff was so helpful and overall great to have had him. More