
Faulkner Chrysler Dodge Jeep Ram FIAT
Mechanicsburg, PA
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We we’re on a road trip, I had just changed the oil week in half ago in my Jeep grand Cherokee, I change the oil in my 2014 Jeep grand Cherokee, after traveling a couple hours noticed I had no oil pressure in half ago in my Jeep grand Cherokee, I change the oil in my 2014 Jeep grand Cherokee, after traveling a couple hours noticed I had no oil pressure checked oil found dipstick with dry put oil in it to get us to the next exit, call AAA to have it he Jeep towed to Faulkner Chrysler Jeep found the oil filter had failed all in all everything going went well at the dealership thank you.Faulkner . More
I would highly recommend. The service Raider can was very helpful. The technician was very good at explaining to me the work that was performed The service Raider can was very helpful. The technician was very good at explaining to me the work that was performed More
Excellent customer service and very knowledgeable technician and managers. Our Jeep was washed and vacuumed when service was completed. technician and managers. Our Jeep was washed and vacuumed when service was completed. More
Unfortunately the maintenance side of the dealership is so slow that they lose out on business. I had an appointment for an oil change and tire rotation. After an hour and 45 minutes I was told it should b so slow that they lose out on business. I had an appointment for an oil change and tire rotation. After an hour and 45 minutes I was told it should be done in a few minutes then just needed a wash and vacuum. I told them not to bother with the wash. This was not the first time this had happened for a scheduled appointment. Also, each time I get the vehicle back the maintenance paper floor mat is left in the vehicle. (Even after being washed and vacuumed the first time.) just not work my time let alone the high price of an oil change. If they were more times I may have been inclined to have them add some of the other issues they noted but that was not feasible with how it is being run. More