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Faulkner Chrysler Dodge Jeep Ram FIAT

Mechanicsburg, PA

4.5
393 Reviews

6643 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 393 reviews

March 31, 2025

Very friendly and helpful staff! Our sales representative Landon did everything in his power to get us our must haves in a vehicle. We came in there unsure of what we wanted but he p More

by Rachell.castro16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon and Kyle
March 29, 2025

Work was done very fast and the people who helped me were the very best More

by jack223344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
March 28, 2025

Every time I go to get my oil changed they are very cool and helpful . More

by Stuart Carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Smith
March 24, 2025

I enjoy taking my Jeep Grand Cherokee to Faulkner for service. They are always very polite and efficient . They keep the customer informed of the progress of your vehicle while the work is being performe More

by ghaupt
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jalen Johnson
March 22, 2025

I was nervous when I arrived at the dealership today. All that went out the window when I met the sales representative Craig. He made it so easy. Thank You ! More

by Trio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig (Sales), Dewit (Finance)
Mar 22, 2025 -

Trio responded

My experience at Faulkner CDJRF was great they treated me with respect and kindness. I love my new Jeep. Thank You to Craig and Dewight ! Victor Rivera

March 20, 2025

Exceptional customer service and salespeople. Their responsiveness is outstanding. I walked in and within two hours, discussed my needs, took a test drive, and bought a new used car. I would reco More

by EricSamuelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Nealy and Kyle
March 14, 2025

Apparently my time is not valuable. My scheduled appointment time to wait for my vehicle was 8 am, my vehicle didn't even go into the shop until 9. I was told the wait would be 1 to 1 More

by jlm327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kate Reed, Doug Smith, Josh Thumma, Mike Sherrick, Tom Stouffer
March 11, 2025

Very slow and frustrating repair service with limited to no updates or progress. Service advisor had continued excuses of sick or no workers for several weeks. Service advisor also didn’t offer any type of More

by Dominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jalen Johnson
March 09, 2025

Excellent client service and awesome sales team. Craig, Andrew, and Steph were top notch and extremely courteous More

by RobO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Keeler, Steph Fry, Andrew
March 07, 2025

Great service, communication through the whole time, grateful for the shuttle service. Jeff was so helpful and overall great to have had him. More

by sharawansubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Five stars to Jeff!
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