Faulkner Chevrolet Lancaster
Lancaster, PA
16 Reviews of Faulkner Chevrolet Lancaster
Great People I purchased my car from Doug Herr. He was helpful, patient and not pushy. We had a great time with Doug. When I took a tour through the service area, I purchased my car from Doug Herr. He was helpful, patient and not pushy. We had a great time with Doug. When I took a tour through the service area, everyone was friendly and personable. Hjalmar took care of our financing and he was patient and explained absolutely everything I needed to know. More
An awesome buying experience! Josh and Brent were outstanding. They worked with me through email to provide the best deal around in a short period of time as well as a great price Josh and Brent were outstanding. They worked with me through email to provide the best deal around in a short period of time as well as a great price for my trade. Delivery was very smooth and the new Colorado was perfectly detailed. Thanks for a great customer experience! More
excellent This dealership provided excellent service, everyone was very nice and helped me toward the payments I wanted. This is my first experience with this d This dealership provided excellent service, everyone was very nice and helped me toward the payments I wanted. This is my first experience with this dealership and now I won't go anywhere else. More
Breath of Fresh Air than the Red Lion Chevrolet Dealership! I stopped in one day to talk to Megan in person about maybe being interested in a vehicle while I had the GM Card bonus earnings. She was extremely he I stopped in one day to talk to Megan in person about maybe being interested in a vehicle while I had the GM Card bonus earnings. She was extremely helpful, not pushy, and explained to me all the possible options with the vehicle and financing. Even the sales manager was professional and not pushy, as the one at Red Lion Chevrolet was to me a few weeks before. The sales manager at Faulkner told me that I can get in contact with him anytime I have any questions. Both Megan and the sales manager understood a few weeks later about not being able to buy or lease a car at this time. They did not try to push me into a deal, which was very refreshing. I would not mind making the 25 mile trip back to Faulkner Chevrolet. I couldn't be any happy with the sales team thus far. I certainly look forward into doing business with them in the future. More
Megan and Don are the best salepeople ever! Very friendly and great to work with! I bought 3 cars from them!!!! Will never go to another dealer EVER! and great to work with! I bought 3 cars from them!!!! Will never go to another dealer EVER! More
I wanted a 2012 Chevy Silverado that Faulkner had in stock. Since I am not local to the Lancaster area, I wanted to negotiate the purchase price before visiting the dealership. The purchase negotiation stock. Since I am not local to the Lancaster area, I wanted to negotiate the purchase price before visiting the dealership. The purchase negotiation was done completely by e mail in a very timely and professional manner by dealing with Keith High. When I visited the dealership to test drive the already cleaned Silverado, I was met outside by Mike Root. He explained the features and handed me the keys for a test drive. Mike was knowledgeable and very down to earth making the experience all the more pleasurable. Mike Strohmetz introduced himself to me with a smile and firm handshake, shared a few personal experiences and explained all the paperwork I was to sign. While the paperwork prep time was a bit long, Mike Root walked me around the dealership, showed me where to get coffee and made the time passage appear less than it was. I have purchased many new cars in the past 40 years, and this was the most pleasant experience I have encountered. I was treated better than a customer and more like a member of the Faulkner family. More