Faulkner Cadillac Mechanicsburg
Mechanicsburg, PA
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45 Reviews of Faulkner Cadillac Mechanicsburg
The treatment we all want & expect I have purchased 3 different vehicles from this dealer and always had an excellent experience. They were fair, polite, respectful and made the transac I have purchased 3 different vehicles from this dealer and always had an excellent experience. They were fair, polite, respectful and made the transaction without any pressure. My service experience with them has been just as good as the sales experiences were. More
"Slap in the face" for trade value! Sales manager had the audacity to show me in writing the value of my trade of $342 on a 2006 vehicle. If this is what they had to give for the vehicle Sales manager had the audacity to show me in writing the value of my trade of $342 on a 2006 vehicle. If this is what they had to give for the vehicle you think they would show the trade-in in a different way or tell me they advise me to sell it out right on my own. They actually put it in writing. The tires and wheels are worth that much. I understand they have to pay auction fees etc., but this is ridiculous. More
Poor service experience Scheduled service appointment for a a Friday morning at 8:30. Arrived at dealership around 8:20. Pulled in service lane with green light and check ma Scheduled service appointment for a a Friday morning at 8:30. Arrived at dealership around 8:20. Pulled in service lane with green light and check mark illuminated behind a Hummer. Service door opened and Hummer pulled in. I subsequently waited over 30 minutes at the service door in my vehicle (in the only service lane open) and was not admitted to the service area and my presence was never even acknowledged by anyone in the service department. I left. I will say my buying experience with Ray Morosz was satisfactory as was my experience with Rick in the parts department as I purchased floor mats for my vehicle. David Jones, the general manager, did reach out to me to address my displeasure with my one and only experience with the service department. I was treated so poorly by the service department I will not return to the dealership. More
Do not buy a used car from them Do not buy a used car from them. They must have the worst mechanics in the world checking these vehicles out. You have been warned... Do not buy a used car from them. They must have the worst mechanics in the world checking these vehicles out. You have been warned... More
arrogant salesman rude and arrogant salesman didnt seem to be interested in my questions about vehicle i was inquiring about other than to say that yes its still avail rude and arrogant salesman didnt seem to be interested in my questions about vehicle i was inquiring about other than to say that yes its still available More
1992 Fleetwood Brougham D'elegance They did a thorough job of diagnosis and delivering the vehicle on time. Inside was spotless and outside was spotless. Prices were within reason for They did a thorough job of diagnosis and delivering the vehicle on time. Inside was spotless and outside was spotless. Prices were within reason for skilled and professional service. More
Worst car dealership in PA I purchased a car here and had nothing but problems with it. It was in the shop 4 times within the first 3 months. Then gave me issues with fixing t I purchased a car here and had nothing but problems with it. It was in the shop 4 times within the first 3 months. Then gave me issues with fixing the problems with the car. Would not recommend to anyone!!! Go elsewhere. Bad experience. Back seat belts had tears in them but they said they inspected the car on PA regulations?!? Try again. More
Stereotypical car buying experience. They wasted an entire Saturday morning playing the typical salesman/sales manager game. Their price was the highest in the Central PA area and they didn't seem int entire Saturday morning playing the typical salesman/sales manager game. Their price was the highest in the Central PA area and they didn't seem interested in follow-up. More
The staff were great,friendly and eager to help. They were not aggressive and allowed us to make a decision at our own pace. They were knowledgeable and helpful. I would recommend them highly. were not aggressive and allowed us to make a decision at our own pace. They were knowledgeable and helpful. I would recommend them highly. More
I recommend this dealership to anyone interested in buying a car. These guys are the best friendly, outgoing, ahd there is never any presure .You are well taken care of thru the entire deal. buying a car. These guys are the best friendly, outgoing, ahd there is never any presure .You are well taken care of thru the entire deal. More