Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,315 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,315 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
Sort by
Verified Customer
October 26, 2024
I always have a great experience when I visit this dealership for sales and service. They really have friendly helpful staff throughout the store. dealership for sales and service. They really have friendly helpful staff throughout the store. More
by ivanhardygm
October 24, 2024
I asked for a very specific service. They didn't truly provide a price for the direct cause of the issue with the car. They only have the cost of the most expensive service possible. They didn't truly provide a price for the direct cause of the issue with the car. They only have the cost of the most expensive service possible. I have lost confidence completely in this service store. More
by CYNDOD14
October 24, 2024
They were very helpful and efficient on short notice. A minor emergency on a long haul and they took us in quickly and did a great job. A minor emergency on a long haul and they took us in quickly and did a great job. More
by MALONE.CATHY70
Employees Worked With
October 24, 2024
The delay may have been out of there control but the repair took two weeks not three days. repair took two weeks not three days. More
by NORTHERN-DE
Employees Worked With
October 24, 2024
Car wasn't washed when pick up. Still have the same problem just less of Still have the same problem just less of More
by LLGRELLO
Employees Worked With
October 23, 2024
Faulkner Body Shop does excellent work! Quick, efficient, polite, and quality work. Dan, my rep, provided me with fast turn around kept me updated on price and and completion of work. Thank Quick, efficient, polite, and quality work. Dan, my rep, provided me with fast turn around kept me updated on price and and completion of work. Thank you! I appreciate the work you do. More
by SDM1621
Employees Worked With
Dan, Body Shop Rep
October 22, 2024
I was a first time customer at this location for service on my vehicle. I received excellent customer service and will be using them in the future on my vehicle. I received excellent customer service and will be using them in the future More
by LWHTSDE
Employees Worked With
October 22, 2024
Professional service. Comfortable facilities. Communication is effective, responsive and thorough. Saturday service hours are appreciated. Comfortable facilities. Communication is effective, responsive and thorough. Saturday service hours are appreciated. More
by SPEERSMIKE70
October 21, 2024
Very professional and courteous and wonderful communication. It is a well run and organized department with terrific customer service. communication. It is a well run and organized department with terrific customer service. More
by KATHYCLEARY2
