Faulkner Buick GMC West Chester, INC.

state insp ~ routine maintenance Everything was ~ I guess. We took car in at about 0800 and it wasn't ready until after 1500. I was told that our car was put on low priority (my term) Everything was ~ I guess. We took car in at about 0800 and it wasn't ready until after 1500. I was told that our car was put on low priority (my term) because those who were waiting received higher priority. I don't think that is fair. Just because we don't sit and wait doesn't mean we don't want service and car returned ASAP ~ agree? More

45,000 Mile Service I dealt with Jack who is very competent, courteous and accommodating. I stopped in the day before and was told to drop off car the next morning. I ex I dealt with Jack who is very competent, courteous and accommodating. I stopped in the day before and was told to drop off car the next morning. I explained my problem but the dash light, service engine light had gone off in the morning, after being on for 2 days. Since I was due for 45,000 mile service I agreed to their doing it. I dropped car off on my way to work and by 11:00 I received a call that it was done. The driver picked me up to get it. Very timely More

Excellent sales staff & Great experience as usual We were greeted by Bryant Pullins (24 years sales experience) as soon as we entered the showroom and began viewing the car we wanted. He was very help We were greeted by Bryant Pullins (24 years sales experience) as soon as we entered the showroom and began viewing the car we wanted. He was very helpful in answering all our questions and arranging a test drive. Thanks to Michael Strohmetz (the General manager) for his assistance. You have an excellent facility.They were able to find in their stock the exact car I wanted at a reasonable price. Hope will do business with you again. WIsh you and your company with success. More

Totally unexpected I only stopped here because we happened to be driving by the dealership and I saw a car in the lot that looked interesting. I ended up buying a 2013 M I only stopped here because we happened to be driving by the dealership and I saw a car in the lot that looked interesting. I ended up buying a 2013 Mazdaspeed 3. My salesperson Magali was excellent. The finance department with Matt was on top of things and it was overall a pleasant experience. You probably never thought you'd hear that about buying a car at a dealership. More

New car purchase Friendly. No pressure. Knowledgeable. Very relaxing and enjoyable purchasing experience from the moment we walked in until Brett gave us a course on a Friendly. No pressure. Knowledgeable. Very relaxing and enjoyable purchasing experience from the moment we walked in until Brett gave us a course on all the high tech features. He was very patient and personable. More

Service Oil change, tire rotation & screw in (1) tire... Service was excellent... They fit me in on shirt notice, but it did take a lil over 2 hrs... Still, Oil change, tire rotation & screw in (1) tire... Service was excellent... They fit me in on shirt notice, but it did take a lil over 2 hrs... Still, it was great service... I don't remember who checked me in (female) or out (male), but they were great. More

Great experience!!! Our recent visit to Faulkner brought us to purchase our 2018 Yukon. Tom Delgott was amazing with facts and details that helped us reach our decision. Our recent visit to Faulkner brought us to purchase our 2018 Yukon. Tom Delgott was amazing with facts and details that helped us reach our decision. We purchased our previous GMC truck from Tom and wanted to continue our relationship with him and Faulkner. Staff assisting with the purchase were top notch. A great experience!!! More

Excellent Service Friendly and prompt as usual. Great communication throughout the process and willing to go out of their way to ensure that I'm in the loop during the Friendly and prompt as usual. Great communication throughout the process and willing to go out of their way to ensure that I'm in the loop during the service. More