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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,661 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,661 reviews
February 12, 2019
Lease an encore The Sales person John Simmonelli and, Bryant Pullins was extremely courteous and helpful and generally knowledgeable in lease terms and in the featu The Sales person John Simmonelli and, Bryant Pullins was extremely courteous and helpful and generally knowledgeable in lease terms and in the features of the Encore I am also very happy with lease terms. I would definitely recommend this dealership to my friends. More
by ETOOLE333
Verified Customer
February 12, 2019
Nice Experience Great salesman and other personnel who made my buying experience a good one. Was able to purchase the vehicle I wanted and the monthly payment fell wi Great salesman and other personnel who made my buying experience a good one. Was able to purchase the vehicle I wanted and the monthly payment fell within my desired range. More
by DHR0809
Employees Worked With
Brady Collins
February 11, 2019
Wonderful Jack was very helpful and knowledgeable. This was the 2nd time we were in for this problem and he couldn’t have been more helpful and accommodating. W Jack was very helpful and knowledgeable. This was the 2nd time we were in for this problem and he couldn’t have been more helpful and accommodating. We where disappointed that a 4 year old Yukon with 81K miles needs a rebuilt transmission. It was covered by GMC just concerning since we travel often. Jack got us a car to use, he knows I am on the go with three kids in sports. I do love my Yukon and the team at Faulkner’s. My husband isn’t happy with the GMC but loves the service staff since we are there often. More
by KRISTENYOUNG3
Employees Worked With
Jack Platt
February 11, 2019
Oil Change, Tire Rotation My experience was very nice from start to finish. Jack responded to my question about what was included in the Silver Rewards program and made sure I My experience was very nice from start to finish. Jack responded to my question about what was included in the Silver Rewards program and made sure I understood. More
by NancyA
Employees Worked With
Jack Platt
February 09, 2019
Warranty work went as promised! Excellent service Warrenty work done on my truck. They did not argue anything! For the one day my truck was in the shop they provided me with a brand new rental. Warrenty work done on my truck. They did not argue anything! For the one day my truck was in the shop they provided me with a brand new rental. More
by Jstreett
Employees Worked With
Jack Platt
February 08, 2019
It was a very good experience The staff was cordial and helpful. Dan went out of his way to show us how all the accessories on the car worked, even helped pair our phones and helpe The staff was cordial and helpful. Dan went out of his way to show us how all the accessories on the car worked, even helped pair our phones and helped setup onstar. More
by CORVETTEGOLF
Employees Worked With
Danial Johnston
February 08, 2019
always top notch! I always go to Faulkner for the best deal on the auto, and the service is the best.That's why I've been going there since 1992. I always go to Faulkner for the best deal on the auto, and the service is the best.That's why I've been going there since 1992. More
by DKERRICK
February 08, 2019
Exhaust repair under warranty Great service. Friendly staff. Always take great care of us even with our car still being under warranty. We have brought it in numerous times and alw Great service. Friendly staff. Always take great care of us even with our car still being under warranty. We have brought it in numerous times and always pleasant to work with. More
by Anonymous
Employees Worked With
Jack Platt
February 08, 2019
REPAIR Bought car in for headlite & light switch problem Got good diagnosis of problem and it was fixed. It now works fine! Service manager did Great Bought car in for headlite & light switch problem Got good diagnosis of problem and it was fixed. It now works fine! Service manager did Great job of keeping us informed of progress and cost More
by RALPH66MG
Employees Worked With
James Keyser
February 08, 2019
Continue to not fix my car I tell you everytime there is something wrong with my car. To the point I cannot drive it. It’s a 2018 which I should not already have problems. You I tell you everytime there is something wrong with my car. To the point I cannot drive it. It’s a 2018 which I should not already have problems. You never seem to be able find what’s wrong. However the problem needs to be solved. I complain everytime. I must need to complain to corporate. So disappointed. More
by ALISHAJMORAN
Employees Worked With
Jack Platt
